Let me first say that Roatan is easily one of the most beautiful places I've ever been, and I have been to a lot of places that I would consider paradise.
The beaches are perfect, the snorkelling is amazing (a very close second the the Great Barrier Reef) and the people are extremely friendly.
As to Henry Morgan Resort, it was an 'okay' place to stay. You are definitely on the best beach on the island and the beach of this resort is one of the nicest on West Bay.
However my biggest complaint about this resort was that I felt like everyone at the resort was in some sort of clique and you couldn't figure out how to be part of it. Almost everyone staying at this resort was either French Canadian or Italian and you were hard pressed to hear anyone speak English. Or Spanish for that matter. The employees must be used to having a lot of French Canadians here because they all seem to be able to speak French. Also the owners cater very much to the Italians that come here (they even have special colored wristbands) and get reserved tables at dinner and lunch.
So when it came time to participate in any of the activities we couldn't participate, because they spoke French or Italian the whole time. There was one night where they had a music trivia night and we had brought our laptop to do some surfing in the wifi zone in the lobby. We heard the music playing for the trivia questions and thought it might be fun to go over but then realized that they weren't speaking any English at all. It wouldn't bother me if they were speaking Spanish as that is their language, but nope. So we couldn't participate.
Also the French Canadians on the beach were so LOUD, it was honestly hard to relax. They were yelling at each other from all corners whether one of them was on the beach and the other was out in the water. We walked down the beach several times a day and noticed that none of the other resorts had this problem.
The resort itself is fine, we got a really good deal on the trip so couldn't complain much about the resort. The walls in the bedrooms are super thin. I could hear my neighbors talking (and hear exactly what they were saying) and tell what they were watching on TV on both sides of the room. Our fridge made the most awful loud noise when it kicked in too. We brought earplugs so it didn't bother us that much but it's something to mention in case you have any light sleepers.
The rooms were clean and they were spacious. We ended up getting the furthest room out and it took us about 10 minutes to get from the lobby to our room, so if we forgot anything for the day - it stayed forgotten. My advice would be to ask for a 2nd floor room close to the lobby. We wished we'd asked to switch rooms, but convinced ourselves the extra exercise was a good thing :) The hammocks were nice to have on the balconies, we used them quite a bit.
There was a couple times when there was no hot water for the shower, but we were so hot from the long day that we honestly just laughed about it mostly. It is a developing country.
They ask you to put your toilet paper in the bin, not in the toilet. It takes some getting used to and some people I'm sure might think that's disgusting. But in the washroom in the lobby there was always someone in there taking out the bin. Honestly, it wasn't that bad.
We kind of compared staying here to going to camp as a kid. And like I said, if you get a good deal on this place and put yourself in that frame of mind (camp) from day 1 - it's a pretty fun time.
They walkways to the rooms are beautiful and although most people complain about the low lighting, I really liked it. We brought a flashlight but hardly used it here, except going up and down the stairs.
The food. Okay, it is repetitive. But we always found something to eat. The salad options are great and there is always a good pasta. The beef is always over cooked and chewy. But i would suggest going to dinner early, that way you know everything is fresh (because yes, the cold food is not kept on ice or anything) There are so many great places to eat right on our beach that you should never HAVE TO get sick of this food. Go out and enjoy all the local places to eat!
Pizzarama at Bananrama is amazing, so is the Thirsty Turtle. We also had amazing lobster at The Argentinean Grill.
A couple times during the week, the TGI dive shop at the resort would post $10 snorkel trips out to various reefs. We went on a couple and it was nice to see the beach from a boat, however snorkeling at the end of beach near Infinity is just as good or better. We went out for at least a couple hours a day. Just a warning: I got stung by Jelly Fish out on one of the trips and it was extremely painful. They gave me vinegar which really helped the stings, but keep your eyes peeled when snorkeling or get a dive shirt!
We never really got bit by the sand flies. I think I had two or three mosquito bites, but we did see some other people with horrendous bites, so might as well bring some repellent.
If you are coming to Roatan to party, I'd say don't. It is very quiet and the bar stops serving drinks here at 11pm. You should be coming to Roatan to see the island's beauty, whether it is on land or sea. The shows at the resort are always early and done early. (Kareoke, music trivia, fire dancers ect..) We liked it this way. And besides a couple little kids, at 29 I was probably the youngest person at the resort.
We walked to Gumbalimba Park (just a 10 minute walk down the beach to the right) and it was great! We went almost as soon as we woke up, so there was no one there and got a tour for just the 2 of us. They have a fake pirate cave, some history of the island, iguanas, macaws and the monkeys play with you. $30 excursion that was quick (about an hour for the whole park) and fairly inexpensive. They also have a canopy tour which is extra and some other water activities.
We did have a few problems with the front desk staff. We had walked to Serenity Spa one day and booked ourselves an appointment for the following afternoon. We then noticed there was a $10 snorkel trip and really wanted to go. So we asked the front desk if they had the number to the spa. The lady said that she could call and reschedule it for us as they do booking for the Henry Morgan resort guests to the spa all the time. We asked if she was sure and she said "No problem no problem, dont worry" She took our names and all the information and said she would take care of everything. The nexy day at 4pm we arrived at the spa for our appointment - just as it was closing to find that it had not been rescheduled and that they had waited for us the day before but we never showed up. It was our last day in Roatan, so we couldn't even re-book. We had looked forward to our splurge all week.
They also didn't put our luggage on the bus on the last day, along with another 2 pieces of luggage from another couple. Just as we were about to get on the bus, seeing our luggage still sitting in front of the resort we asked the staff numerous times if it was going to be coming, they said again "don't worry! don't worry! it'll get to the airport" When we got there we found the other couple that had also had their luggage left behind and we found the Nolitours guy and he called the hotel. It was in fact, our luggage was still sitting in front of the resort - the 2nd bus that was supposed to pick it up never did. If he hadn't called for us, we would have left without our luggage. They found a truck and drove the luggage to us.
After that long review, (sorry!) I would have to say, if you get a good enough deal on this resort and budget is a concern, this hotel will be fine. However if you don't mind paying a couple extra hundred bucks, we loved the looks of Bananarama and Infinity Bay.
- Official Description (provided by the hotel):
- Henry Morgan is an All Inclusive Resort located in the best beach of Roatan, West Bay. Our mission is to anticipate and deliver on the dreams and expectations of every guest's perfect holiday. ... more less
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- Also Known As:
- Henry Morgan Hotel West Bay
- Hotel Henry Morgan
- Henry Morgan Resort
- Henry Morgan Beach Resort Roatan, Bay Islands, Honduras