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All reviewsrooftop poolblue planet diverswest endfishhotel groundsall inclusive packagehotel guestslarge balconyday passcruise ship dayshenry morganplenty of chairsscuba divingnice resortlounge chairsdive shopwater taxi
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Reviewed February 26, 2010

Spent 5 days at the resort, impressed by the staff, especially Anna, the manager, and the guys at the beach bar! Everyone friendly and helpful, made our stay pleasant. Rooms clean, a bit out dated, poor water pressure, beds hard, but didn't spend much time in room anyway. Beach very pretty, clean, well maintained beach and grounds. The all inclusive meals left a bit to be desired, repetitive food choices, usually cold because it came from next door at Henry Morgan. Stay away from any form of beef!! Don't know what kind of cows those are, weird color and flavor. On the up side, nearby restaurants helped with that, so easy to venture away for better food just down the beach a short walk, adds to the price of the "all inclusive" however.
House keeping did a great job keeping sand off the room floors, bath, etc., room was always tidied up and smelled nice. We had a decent view of the gardens, lots of beautiful tropical plants, photo ops!!! Transportation to from anywhere a bit pricey, ie. local cabs, better to take the water taxis that are based right in front of the resort.
Limited selection of drinks at bar for the all inclusive, pay extra for "specials". Not much night life, got to go to other resorts for that. But we didn't go for the entertainment, just a leisure vacation. If you want quiet beach, friendly people, clean rooms, this is your hotel. If you want great food, party time and more luxury accomodations, try the other Henry Morgan hotels.
All in all, a nice stay, again, food a problem, perhaps stay away from the all inclusive and just book a room and go elsewhere for the meals.

  • Stayed: February 2010, traveled as a couple
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Thank berkolink06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2010

We stayed at the PBC Jan 25-Feb 1st 2010. First time to Roatan..went for the diving. We just came home from Mexico before leaving for Roatan. Mexico has always been fun but this trip we had money stolen from our safe by security. We tried to not let it ruin our trip but it still does. We like big all inclusive resorts and this was our first time to a small resort and we loved it, it just felt right, like home. I'm not sure if it was one thing in particular or a bunch of reasons but we really liked the PBC. It's pretty small to us, only 41 rooms but it's nice to be 50 steps or less from everything. The rooms are nice, bathrooms a bit small and some painting etc could be done but i imagine the salt water and humidity is murder on everything there. Everything is clean, no bugs...some gecko's on balcony are cute though. It's quiet, it's quaint..it's as you would expect a tropical paradise to be. There are so many palms everywhere you feel like you're in the jungle but steps from the beach.
The food, it's ok. Don't get me wrong, it isn't bad...you just get REALLY sick of the same thing day and day out lunch and dinner. You couldn't even get an egg custom made for breakfast until the day before we left and i just couln't eat the premade scrambled eggs, super greasy..not good before diving. I'm not a fussy person but even i couldn't stomach one more meal there after 3 days. Thankfully, there is fantastic food everywhere. Bananarama's next door has $5 burger days AND THE BEST BBQ ribs ever!!! Infinity bay resort down the beach has awesome food too...had filet minion for $14 and could only eat half of it. We also took the $3 water taxi (what a hoot) to west end beach where we ate at the Lighthouse (not a lighthouse if you're looking for it..lol) the Monkey Lala drink was as big as my head for $8 and the ribs, garlic shrimp we had were fantastic!!!
We also did the island tour with Eduardo (he's so cute) loved the tour, especially loved the Iguana farm...OMG..there were hundreds there and eat right from your hand...LOVED IT!!
We went there for the diving. Dove with Mayan Divers at the Mayan Princess resort. Top notch, safe, not super crowded and a lot of fun. We dove mostly with John Paul (Jesus..scuba squad leader) he was awesome..we also dove with Carrie on a night dive (cute little blonde girl from England) Hi to Anja...your shop is awesome!! The corals and sponges were the best we've ever seen..amazing colors and the reef is super healthy. Saw a lot of awesome creatures like pipe fish, green eel, spotted eel, sparp tail eel, sea horse, nudibranch, anenome, lobsters, massive crabs, barracuda, turtles etc and unfortunately lionfish on every dive. The one thing we wanted to see..sharks..we didn't see except for at Cara a Cara shark diving where we swam with about a dozen black tips. It was AWESOME to be inches from them and swimming between them, and the huge groupers...a must dive for sure!
Can't wait to dive Roatan again..we now see why it's one of the top places to dive in the world.
The staff at the resort are awesome..very attentive..always asked us if we needed anything. Mexico, your just one of a thousand, here, you're one of maybe a hundred and they treat you very well..Ziggy at the beach bar is without a doubt a keeper for them. He is fantastic..very friendly, funny and always trying to make your trip the best it can be..he makes the best pina coladas ever!! Like i said before. we usually are at huge resorts so when the cruise ship people were in town we weren't bothered by it. Honestly, it didn't seem busy to us at all. There were more people but it didn't seem crowded or anything.

All in all we loved it there, resort was great but wouldn't go back because of the food and there are like 6 drinks included in the all inclusive deal and there wasn't even other options really, not even to buy. You'd have to go next door to Bananarams or elsewhere to get something different. We want to take our kids diving there next time but not to this resort, they would starve. Not even hot dogs or even nachos or anything..nothing kids would eat. Next time we'll rent a house and eat out, probably cost the same in the end. Seems stupid to pay for all inclusive and pay to eat out. Were especially suprised that the pasta was bad and the resorts are owned by Italians...lol.

  • Stayed: January 2010, traveled as a couple
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1  Thank KoiLady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 28, 2010

Our recent stay at the Paradise Beach resort was without doubt one of the finest beach vacations we've ever had. We were greeted, upon our arrival, by the very efficient Cleo. The location for right off the beach snorkeling cannot be beat and there were always plenty of beach chairs available.
The food was adequate, if somewhat repetitive and usually overcooked but the accompanying service by staff (Raoul, Joshua, Cristian to name but a few) was fantastic. Raoul oversaw the restaurant and made sure everything ran smoothly.
Other dining choices are readily accessible and varied as we found out one evening when we took the short boat taxi ride into West End for dinner.
Ziggy, the barman, made every effort to create whatever drink we requested. Although the brands available in the "all inclusive" rate were somewhat limited, the drinks Ziggy and Angel produced were absolutely delicious.
This is a small resort with a very intimate feel to it. If you're looking for an active nightlife or lots of beach entertainment during the day, this may not be for you. However, if you're looking for a charming, quiet accommodation with excellent snorkeling right off the beach, this is definitely the place to go.
Only two negatives - which would apply to any resort on this beach -The 1st is the no-seeums (sand fleas) which are vicious. Some people are not affected by them, but the majority are and most of those are females. Using some kind of repellant is absolutely necessary and must be re-applied after swimming. A product called Cactus Juice, readily available everywhere, is a natural product which also has an SPF 20 and doesn't harm the reef.
It certainly worked for me and I'm an insect magnet.
The 2nd negative is the influx of cruise ship people who descend on the beach Tuesdays through Fridays, although they only arrive around 9:30 am and are usually gone by 3:30. When the ships are in, the beach is unrecognizable for the mass of humanity. Still, we found that our location at Paradise Beach was less affected by the crowds than say further up the beach at Henry Morgan's.
There is a pool but it is small, more like a plunge pool than a swimming pool. We still found it a lovely place to while away the hottest part of the day.
Anna, who manages the resort, was always around and available to sort out whatever required attention. Her calm demeanor and pleasant personality is probably the reason her team works so well together.
Given the opportunity, we will certainly be back

  • Stayed: January 2010, traveled as a couple
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2  Thank CCWest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 26, 2010

If you are looking for a more "low-key" place to stay in West Bay and don't care about the "fancy" stuff then this is the place. Sure our bathrooms could have used a refurbishment but the rest of the resort more than made up for it. Great staff, small resort feel, nice open air restaurant surrounded by a tropical oasis and great beach area that wasn't packed with "party" folks. (If you are looking for noise and lots of people, big pool etc, head down to Henry Morgan or Mayan Princess). We had the opportunity to go to Henry Morgan for dinner with the "dine-around" program and thought we'd give it a try. What we found was a cafeteria style, air conditioned room with about 400 people in it, the noise level was incredible...we left half way through our salads and went back to the Paradise Beach Club to eat in the lovely little open air restaurant. The buffet at Henry Morgan was basically the same as at Paradise Beach, just more of it (the food all comes from Henry Morgan). The snorkelling off shore is great, even better if you walk down the beach to the "wall". You can snorkel right out to some of the spots where the dive boats anchor. The diving is unreal..we used Anemona Dive Shop at the end of West Bay (by Fosters) and found them to be very professional and really super people. Say hi to Maria, Sarah, Rico and the crew! We also rented a 4 x 4 for a day and drove almost to the end of the island..Camp Bay, a great adventure to be sure.

  • Stayed: January 2010, traveled with friends
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2  Thank Leckie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2010

The reason I have posted the title of the review "pleasant and as expected" was due to the fact that the reviews that I read here before going really did give us a pretty good idea of what to expect.

The hotel is small, but the intimate feeling it gives is a pleasant change from the typical all inclusive hotels. The meals in the small dining area were therefore much more quiet than eating at the Henry Morgan, which we did as part of the dine around program offered at this hotel in our package. We only ate away from the hotel twice as we found the food at the HM resorts similar from place to place and the small venue at Paradise was more pleasant. We were there over Christmas Eve and I have to give the staff credit where it is due as they put a decent effort into a nice Christmas eve meal and had the entire restaurant of tables set up around the pool area for an evening out feel. However I will have to say that the meals did become a little repetitive by weeks end and the breakfast could use a little more variety in the cereal department. If you like to eat a healthy cereal, this is not for you, hopefully someone there will read this and remember my suggestion of this as it may seem petty, but more and more people are health conscious and don't necessarily want a big breakfast everyday. The fresh fruit and vegetables served each day were great!! All in all the food would fall in to a category of average to slightly above average, but not superb.

The room descriptions were as to be expected, clean, kept up well enough, but not 5 star for sure, 3 star by any standard would be okay, we had two rooms and they were just basically rooms with beds, not up to even an average Holiday Inn but again the descriptions posted allowed for our expectation of this. The people keeping up on the rooms, grounds, etc, did do a good job, some work need to be done on some things, but they were keeping up well enough.

Staff that worked the front desk, dining area and grounds all worked hard enough, especially the folks in the dining area. 6 days a week and there from morning to night and always able to smile and take care of us, I respect these hard working individuals. HM resorts have good people there. In the beach bar, you can't get by without mentioning Ziggy, he is a bigger than life character and treated all members of my family well. We had some good clean fun around the beach area and Ziggy helped make some of it memorable. This beach bar area for us was a safe enough environment that I did not feel I could not leave my 13 year old son around there for fear of problems, so again the smaller intimate environment does foster a different kind of experience. I felt that this beach bar area was one of the nicest on this beach and had a sort of Gilligan Island feel to it that I thought kind of charming.

There was one individual who seemed out of place here, Eduardo, not sure of what he was supposed to do, but whatever he did for HM resorts he hid it well, if you need something done here, you talk to Anna, great lady with attention to detail and the highest marks for her help . Also had a situation that the Sunwing rep helped with from the HM Resort and also Dianna at Henry Morgan hotel helped tremendously. Anna and Dianna made quick work of some issues and I think HM Resorts should take note of these people

If you need an internet connection that works, HM resorts offered high speed for 50.00 USD for the week. Don't do it!!, at the time that we were there, it was not working well and very slow not a good high speed. If you stay at Paradise, if I wanted wireless I had to walk the beach carrying my laptop to Henry Morgan to log on and it did not work well. As short a walk away is a private coffee shop called Cool Beans, they offer internet at low cost and true high speed and I wish I had known this before leaving. Hope this helps someone.

If you like to work out, you have to walk to Henry Morgan to use their gym, you can use their pool as well as the pool at Paradise is very small.

Did some diving with TGI divers at the HM resort, it was okay, had some equipment issues, as we rent when away, leaking pressure gauge, depth gauge that did not work at all, explanation from the divemaster was "we have been closed for a few months, so we will be getting the bugs out". Good thing I am not easily stressed, but I think that they could do better than this. Otherwise diving here is nice and lots of good things to see, divemaster Lindey was great to dive with and took pains to make sure the dives were good and interesting. Lots of good snorkeling here as well and plenty of things to see this way and right off the beach from the hotel. My daughter swam with the dolphins at Anthony Key resort, a place often talked about in dive magazines, affordable and good experience for her. If you like to snorkel, check out 2 or 3 places for rental before renting and don't be afraid to purchase your own equipment before going, at least the mask and snorkel, you might be just as well off and you can use it anywhere.

If you like a quiet, relaxing vacation, with nice beach warm water, snorkeling, diving, etc. this is a good place to go, I think it is kind of like Mexico was years ago, not heavily traveled as yet, needs to work on some serious environmental issues regarding waste management, which will be a bigger issue as the cruise ships are starting to come in more numbers. The natural beauty of the reefs is a treasure they need to protect and makes this a worthwhile place to travel to for that fact alone. I would go here again for the diving, but otherwise there is not much more for me there.

Watch out for the no seeum bugs, take bug spray with you, use it while on the beach and in the evening if you are bare legged.

All in all I enjoyed the trip for the most part, we have traveled every year for years and always with our kids, now 16 and 14, this was an okay vacation for all of us.

  • Stayed: December 2009, traveled with family
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3  Thank BcTheotrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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