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“Beautiful setting”

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Paradise Beach Hotel
Ranked #4 of 14 Hotels in West Bay
Certificate of Excellence
Reviewed April 10, 2013

Stayed at Paradise hotel in Feb 2013. The setting was one of the lushest and lovliest of any place we had ever stayed. Beach was beautiful and the water crystal clear and calm. We had booked a suite and the space was fantastic. We had a full kitchen, separate bedroom and a huge patio that was surrounded by lush plantings. Staff was outstanding. There were a couple of young men working at the beach bar that were extremely friendly, accomodating and just plain fun. The restaurant staff were equally as wonderful. From breakfast to dinner in the evening they were there with a smile on their faces. There were 2 pools and one could sit up by the pool under an umbrella. It was always quiet by the pool. Comfortable loungers. There were lots of beach chairs available and though we'd heard it got very busy on cruise ship days we didn't find that to be a problem. There was security everywhere and the beach security kept the public from parking themselves on their beach.
Our biggest issue was the fact that the all inclusive actually excluded quite a bit. It was disappointing not to be able to grab a quick bite at the beach bbq without having to pay for it. The only food that was included was the buffet restaurant and the food did get a little monotonous. The choices were limited though at every meal there was generally fish, chicken, beef and or pork. Just seemed they all tasted the same every time. We prefer the small resorts and are not particularly picky about things like the food but it was a bit of a letdown. Wine was limited to dinner though I discovered early on it was best to go to the store and buy your own. In fact, we felt we would have been better off to not take the all inclusive package and just brought in food for breakfast and lunch and then wandered the beach for dinner as every resort along the beach had specials on food and drink every night. There was the "mall" in easy waling distance and you could get light meals and snacks there and also there was a wine bar and and coffee shop.
We ate at a restaurant just up the road from the resort called Celests. Food was wonderful and the parrots who joined you at your table were very entertaining. They make a mean mohito as well. Also try Nice and Spicy, just at the end of the mall. It's a noodle restaurant where the fod is fresh and delicious and you can mix and match noodles and sauces.
Overall, I would go back to Roatan in a heartbeat but maybe would not do an all inclusive, at least not at Paradise.

Room Tip: We had room 3102 which was a ground floor suite close to the office. It was a great space. Only thin...
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  • Stayed: February 2013, traveled as a couple
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3  Thank nancycary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed April 3, 2013 via mobile


Stayed at Paradise hotel in March 2013 and while overall we had a great time at the hotel & West Bay Beach there are a few things I think could possibly be improved.

I'll start with the good. We had great service at the beach bar both day & night so thanks to the staff there who very friendly, fun and kept the drinks flowing!

The resort grounds are beautiful, lush and green and kept very tidy. It is nice that it is a smaller resort so it's a quick walk to get to the beach from your room.

The actual location of the hotel is great. Right next to bananarama divers which is rated really well for diving, on the other side is infinity bay which has the water taxi dock. Walking distance to a few restaurants, mini mart and pharmacy and located pretty close to the reef at the far end of west bay beach (Bring your own snorkel gear - the reef just offshore is amazing!!! no tour required its a short swim from shore). The beach right in front of Paradise is beautiful and we were there during spring break (very busy) but didn't ever have trouble getting chairs since they were reserved for the hotel guests.

The buffet could have some improvements... Not a huge selection. breakfast was good, but lunch not so great. I am not a picky eater and have ate at many other resorts in Mexico & Dominican but I was pretty nervous about trying some of the hot dishes that were served at this lunch buffet. I stuck to the salads and fruit. I can't speak to the Dinner buffet because we did not try it at all. When we ate dinner at the resort, we ate at the beach bar which has a pretty good menu and the food was good. Only one a la carte dinner was included though.

It was kind of annoying that there was no complimentary airport shuttle. We had an all inclusive package and in my experience that usually includes the transportation to and from the airport. They helped us arrange a ride but it was at our own cost.

We stayed in just a normal room and found the walls to be a bit thin...Otherwise the room was really good, loved the fact that it had a mini fridge and a cute balcony with chairs.

Even with the minor complaints we had I would recommend this hotel due to the location and the great service we had. The villa rentals on their property look really nice, I would like to maybe try those out if I return to Roatan.

  • Stayed: March 2013
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4  Thank DreaminCostaRica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 29, 2013

I have visited Roatan several times but always stayed somewhere else; I'm glad I found this hotel. Check-in was smooth. We received a free welcome drink at check-in. You get a wrist bracelet at this hotel and need it to charge to the room and should have it to get the included breakfast, so make sure it isn't overlooked. We did not get them for some reason and stopped in on our second day to get them to make everything easier.

Our room was on the bottom floor at the far end of the property and was not wheelchair accessible. Make sure you check with the hotel before booking here as I'm not sure any of the rooms would be. Our room was large and adequately stocked. There was a TV, small bathroom with amenities (shampoo, conditioner, moisturizer), safe, plenty of closet space, and a small deck and a large patio with table and chairs.

The grounds are lush and tropical and there are several dining options available on site. There is a small pool behind the pizza restaurant and another larger one off the dining room where breakfast was served. Both were secluded and surrounded with beautiful vegetation. Lounge chairs with cushions are available at both pools. The beach is a short walk through the trees. Beach chairs and towels are provided, although the beach is somewhat sloped and they are the hard plastic style (a little uncomfortable for any length of time). The beach and water are fantastic. Many restaurant options are a short walk down the beach.

The breakfast buffet had a nice choice of options: several kinds of fresh fruit, breads and rolls, yogurt, meats, cereals, pancakes, french toast, eggs, etc. We were there for 5 days and there was plenty of variety to not get bored.

We needed to make local calls while there and the front desk kindly made them on their cell phone as the phone in the room only contacts the front desk. I was very pleased with this hotel and thought it was a great value. Definitely recommended!

  • Stayed: March 2013, traveled as a couple
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1  Thank EWR-NJ-traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2013

I travelled to Roatan mostly to sample the snorkelling. My snorkel buddy and her husband accompanied me on the trip. I had checked reviews before booking, and this resort seemed to fit my needs. It's small, which I like, and has a great location, close to the best spot to begin off the beach snorkelling without dodging the water taxis.

We travelled with Sunwing and arrived mid morning. Getting through the airport immigration takes a while, so pack your patience. Once through with that, transfer to the resort went smoothly. On arrival, we got our rooms promptly. We had asked for upstairs in a quiet location, and received rooms on the second and top floors, one directly above the other. The rooms were nice, with king sized beds and a large balcony. They were kept very clean by the maid, and everything from the air conditioning to the water pressure and temperature was just fine. No complaints.

The hotel wasn't very full when we arrived, so the first few days they did not have a buffet and instead we ate a la carte. The food was very good and plentiful. I am primarily vegetarian, but I did cheat and try the fish, which was excellent. Perfectly cooked and very tasty. Once the guest population warranted it, the buffet was again in operation. I was more than happy with the selection and quality. The cooks were also open to any food preferences or suggestions. If there is something you especially crave, ask them. If they have what you want available, it's likely you will receive it. (we mentioned Key Lime Pie, and a couple of days later it was served for dessert).

We spent a fair bit of time at the beach bar, relaxing and people watching, especially on cruise ship days. We never had any problems finding somewhere to sit, and the service from the bar was very good. In fact, once our preferences were known, sometimes refills were offered before we got around to requesting them. The staff at this resort are first rate, always willing to go that extra step to satisfy guests.

Chairs at the beach were always available, although we mostly used just one to leave our stuff on while we went off snorkelling, which was our main activity. We were blessed with very good weather and a lot of our time was taken up by snorkelling or walking the beach. There is nightly entertainment, but I will admit I didn't see much of it. After supper I was tired and ready to sleep! I'm an early riser, and was on the beach most mornings to watch the sun rise.

I loved the way this resort blends in with its surroundings. The grounds are beautiful and well maintained. Garderners were busy raking and sweeping early in the morning. The two small pools provide wonderful spots to spend some quiet time.

The snorkelling did not disappoint, and we saw lots of interesting fish, turtles, and rays. The coral is in pretty good shape. You do have to be watchful, as dive boats and water taxis are plentiful and a hazard if you stray into their path.

I have to mention the excellent front desk staff. They were very pleasant and eager to help with any request. We were very favourably impressed by everything at this resort, and would definitely recommend it to anyone looking for a quiet and comfortable place to stay.

  • Stayed: March 2013, traveled with friends
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4  Thank eeeefarm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2013

Family of four spent March Break 2013 in 2 suites at this lovely spot. We had a wonderful week of R&R with nicely varied meals, a great beach super close, fabulous snorkeling, great diving with Bananarama next door, delicious strawberry Daquiris at the too-convenient beach bar (thanks Richard-bartender with flair). You are allowed one 'a la carte' meal other than the buffet so we ate at the beach one evening under the stars. The last night is also on the beach which is very charming thanks to their special lighting. Found the beach days when cruise ships were in port to be a little harried-thank god we weren't close to the 'rent-a-beach' down the way where they beach themselves by the hundreds. The beach walk to West End takes about 50 minutes and is very peaceful, especially if you go barefoot when possible. Went trolling out front with locals and caught ourselves a tuna-dinner ($200/4 hours). We've been twice and would go back again.

  • Stayed: March 2013, traveled with family
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2  Thank PierreStephen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2013

We stayed at Paradise Beach Hotel the week of Feb 23rd to March 2nd...and it was exactly what we were hoping for. I contacted the hotel ahead of time to confirm a shuttle for airport pickup and room type and we received exactly what was requested. We have been to many resorts in the Caribbean and this was definitely one of our favorites.

The friendly staff and excellent service really make this place special. The beach bar was great, it offered a variety of all inclusive drinks and we rarely had to wait (Richard is an excellent bartender). The food at the buffet was really good (I don't know why there are complaints) and the a la carte was excellent (pay the $5 for the lobster its worth it).

The beach and water were amazing, the snorkeling is the best I've ever experienced and access is only a short walk down the beach. We didn't find it busy or too crowded with cruise ships coming in. The dive shop at the resort was great - we went diving for our first time which was absolutely wonderful (can't wait to go again!).

Of course there are always going to be minor things that are missing or need improvement at a resort (coffee makers in the rooms would be nice, greater water pressure etc.) but overall if you are looking for a relaxing vacation with great service, good food, beautiful beaches and crystal clear water this is it! We would definitely return.

  • Stayed: February 2013, traveled as a couple
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1  Thank JacksonTriggs_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2013

We were in Roatan in Feb for the first time. The resort was a great surprise, small, only 40 some rooms,the grounds are jungle like - it was like being in a tropical get away! Our room was on the 3rd floor and the large patio was surrounded by foliage. Very beautiful!!!! The room was average, nothing fancy but very clean and private. Great air conditioning, nice modern bathroom. Big shower. The only complaint was that the walls were thin, we could hear people in the room behind us talking, opening their closet etc. They were very early raisers and came in late!!! Otherwise a great experience.

The food was good, lots of veggies, fruit, chicken, fish - lots of healthy choices.

The staff is excellent, very friendly, kind, helpful. Had some trouble with the outdoor lighting on our floor, it was never resolved so had to be careful with that first step down! The manager was friendly and very visable.

Access to the beach very close proximity, beach bar is very nice excellent food and service. Special dinners were excellent, right on the beach.

The beach is a nice walk, snorkling, diving all right there. There's a water taxi to take you into West End for $3.00 each.

We would definately go back but would get a Junior Suite next time for a little extra room and quiet.

Room Tip: Junior suites are quieter and larger with separate living room and a kitchen.
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  • Stayed: February 2013, traveled as a couple
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1  Thank Sharon K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan Pablo G, Public Relations Manager at Paradise Beach Hotel, responded to this reviewResponded March 19, 2013

Dear Sharon,

Thank you for your review and we are happy that you had a great time at our hotel. Roatan is a gorgeous place to visit and we are pleased that you are thinking of coming back.

I will personally find out what happened with our maintenance staff and why the stair light was not fixed on time.

We look forward to your next visit,

Paradise Beach Hotel
Roatan Swiss Hotels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Paradise Beach Hotel

Address: West Bay Beach, West Bay, Roatan IB3100, Honduras
Phone Number:
Location: Honduras > Bay Islands > Roatan > West Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Luxury Hotel in West Bay
#2 Top resorts Hotel in West Bay
#3 On the Beach Hotel in West Bay
#4 Family Hotel in West Bay
Price Range: $153 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Paradise Beach Hotel 4*
Number of rooms: 43
Official Description (provided by the hotel):
Set in tropical gardens, the newly renovated Paradise Beach Hotel with direct access to the renowned West Bay Beach and only steps away from turquoise waters and world famous coral reef is a great family destination. With four restaurants, two swimming pools, fully equipped dive center and Gym, Paradise Beach Hotel has something for everyone. Roatan as a destination is renowned for its Dolphin attractions, world Class Golf Course, numerous outdoor activities and its close proximity to the USA with direct flight from Atlanta, Dallas, Houston, Miami and El Salvador. Come and join us for one of the most beautiful sunsets in the Caribbean. ... more   less 
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Also Known As:
Paradise Beach Club Hotel West Bay
Paradise Beach Resort
Paradise Beach Hotel Roatan, Bay Islands, Honduras

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