First, let me respond to Janeth T, Manager at Mayan Princess Beach & Dive Resort. Your response to the review below, from my wife is insulting and contradicts what your staff told us during our stay. I don't care that other guests boasted about the renovated rooms they were luck y to have, ours was not. Please see the pictures below. I expressed my concerns a couple of times regarding the noise, and I was assured by both Jenn, Activities Directory, and Fernando, Manager, that it was a quiet week at the hotel and previous complaints/concerns about noise were during Spring Break and a motorcycle event. Yes the music stopped at 10pm everyday, but until then, the bass reverberated on the wall and made our room feel like we were in a club. Yes, the grounds are very nice with a beautiful pool. It is unfortunate that their was no quiet section for adults only , as there were many children having fun, but were being children and not the peace and quiet we were looking for.
Regarding the condition of the room, maintenance promptly responded to our requests, though we NEVER had a hot shower and even the water flow was sporadic. Other issues like broken curtains or dead light bulbs, shouldn't your cleaning crew notice and report that before new guests check in?
- Official Description (provided by the hotel):
- An elegant Roatan resort on the island's best beach, Mayan Princess Beach Resort features waterfront hotel accommodations and service. Just steps from your luxurious condo, a white sand beach leads to sparkling turquoise waters, perfect for scuba diving Roatan's spectacular undersea gardens. Nominated for Honduras' Leading Hotel Award in 2007-2010, this Roatan beach resort offers a variety of vacation activities, first-class amenities, and beachfront restaurant. Welcome to paradise and comfortable relaxation in a tropical oasis. ... more less
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- Also Known As:
- Mayan Princess Beach Hotel West Bay
- Hotel Mayan Princess Beach
- Mayan Princess Beach & Dive Resort Roatan, Bay Islands, Honduras