You will hear this often when you stay at this hotel. Wifi does note work. You ask them. They will tell you I don't know and look the other way. Wifi is not included in the hotel rate by the way but paying for it useless because it won't work unless you go to the bar. So if you want to do anything on the internet, you have to go to the bar to get any kind of wifi service. Get it fixed people instead of saying I don't know. Add a router or something. Seriously. The AC unit does not work properly. I heard the same thing when I asked about the on again and off again AC unit. I don't know. Really. Get a clue. People are paying money to stay at a hotel and expect things to work. The only good thing here was the room service crew. They do a great job, are very respectful, and do a complete cleaning every day. But customer service in other aspects appears to be a new concept to the hotel but until people working here start paying attention to customer service at this hotel and they include their bad wifi as complimentary for everyone, I recommend to stay away and use other hotels that are in the same high price range on West Bay.
- Official Description (provided by the hotel):
- Paradise Oceanic Hotel: Sandy white beaches; relaxing on sun-loungers under cooling parasols, served by Cayuco Beach Bar & Restaurant. Inviting, cobalt Caribbean; gentle sea breezes, tropical gardens. Plunge pool; sipping chilled Champagne at The View, Roatan’s only rooftop bar, overlooking the glorious West Bay Beach. Refreshing Mojitos; seafood platters, fine dining. Snorkelling and scuba-diving right from the beach. Doing nothing at all: Your Freedom to Choose at the Hidden Jewel of the Caribbean! ... more less
- Reservation Options:
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- Also Known As:
- Paradise Oceanic Hotel Roatan, Bay Islands, Honduras