Just wanted to say this is one of the few places, maybe the only, that is an actual spa close to West bay beach. If you want a massage and not just rubbed down by some random local gal on the beach, then this is where you would want to head.
First, I know it's tough to run a spa on an island and i know i'm not in the US anymore, but the management needs to have a better front door presentation. The reception "area" chairs are outdoor style chairs and they were stacked with magazines, not a horrible thing, but first impressions make a huge impact. I was dying to share with the owners that maybe the place needed to be a little more fresh, updated and presentable (you expect a nicer presentation from a spa, especially when paying US prices). Nonetheless, my husband and I decided to get the 50 Minute aromatherapy massages a few days later since this was really the only place available.
When we arrived we were asked to choose our oil choices , which was nice. They have a list of aromatherapy combinations to choose from and they list warnings, such as stay out of the sun, don't use this if you are pregnant, etc., so you can make somewhat of an educated decision about what is right for you. We chose and were sent to the bathroom together to disrobe (the bathroom is small for two people, but we managed just fine). They do provide lockers for your personal belongings, so you can relax knowing your items are kept locked while you are being treated. Our massage was set up in the same room together (two tables), we rather like the couples massage setup, but some couples may not for various reasons, so it would be a good idea for management to make sure their staff is making customers aware of this before they book the appt., so they may choose otherwise if they prefer. We were fine with it. Just a head up to those that don't like it.
The room was nice, the tables were comfortable (with one exception...the lack of a headrest) and the massage was just okay. They did have nice relaxing music playing and the room was a comfortable temp. They do not have traditional tables where your head (nose and mouth for breathing) hang through the padded head rest. Instead, they have a flat bed with an air travel style U-shaped pillow covered with a case, and when you lie your face on it it's very hard to breath because your face is almost pressed into the bed. This may be very uncomfortable for some people to breath, so just a heads up.
Both of our masseuses were female, very kind and soft spoken, but neither spoke a single word of English, however, hand gestures were enough to get us by and the language barrier did not present a problem. Everything was going along fine, until I realized I just how sick and infected the masseuse working on me was. She was sneezing, coughing, sniffling (ever few seconds), stopping to wipe her nose. All I could hope was that her nose didn't drip on me and that she wasn't coughing directly into her hands and then bringing them right back on my skin (although i know this is exactly what she was doing). It was very distracting and I'm sure she wasn't enjoying having to deal with it anymore than I was. Every few seconds she stopped to cough, sneeze or sniffle during my massage! I felt really sorry for her more than anything. She should have been home in bed away from public and certainly not working and touching customers. So, I would like the management to understand that this experience is the reason for the not so great review. Someone that sick should not be working on customers.
All in all, it was a decent place. If you really want a massage, then go, but if your masseuse is sick, cancel or ask for different person. Trust me, it ruins the tranquil experience when you have someone hacking up a lung and mucus mere inches from your body for 50 minutes.