We made a reservation for our party of four. When we arrived I was impressed with the décor and feel of this place. It looked very promising. The place was empty, except for one nearby table and a few couples at the bar. The table they held for us was right beside a loud outdoor speaker. We asked for and received a table further in. It was nice.
Our server took our orders as a party of 25 arrived and were seated at a large table pre-set in anticipation of their arrival.
Fifteen minutes later, no drinks. I walked over to the bar and inquired. They arrived ten minutes later and were good.
A well-dressed woman arrived. In her arms she held a small dog in a feather-lined basket. She sat down at the lounger table near our table with her guy - all dressed in white. The manager of the place spent a fair amount of time talking with them. It looked like they were old friends. Their drinks arrived within 2 minutes.
Another party of eight arrived and was seated.
Sixty minutes later, still no food and the party of 25 are finishing their dinner.
I walked over in the direction of them, spot our waitress and ask when our food would be arriving? She gasped and said, "I am sorry, it will be there in 15 minutes."
Back at the table, the manager approached us explaining "there were issues in the kitchen because of the large unexpected party and our food would be along very soon.” As he said this, the party of eight is served their main course.
When our food arrived, the twin lobster tails were undercooked and cold, as was the Sea Bass. The Fillet Mignons were over-salted.
The vegetables included thick-cut blanched carrots - so rock hard we could barely cut them with the over-sized steak knife!
Our waitress asked if everything was OK?
I said 'No' and explained - adding it was a terrible dining experience and the carrots could be used as deadly throwing weapons.
She apologized for the cold food, agreeing that the carrots should not have been given to us and said she would talk with her manager.
The bartender removed our plates and offered us an Americano on the house, adding he would make it personally for us. It was another disappointment tasting as close to brown water as anything we had ever experienced in our lives!
Our server brought us the bill and advised that we were only being charged for our drinks. Yes, that was the right thing to do, but the damage was already done.
Not sure why I left our server a tip, but I did.
We chose not to visit Beach Club "Sans Service" again. Locals and long-term visitors we discussed this with were either shocked (opposite of their experiences) or not surprised at all.
I guess if we had a little dog in a feather-lined basked we might have had a better dining experience.
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