it was late night when we checked in... it was unplanned due to travel mishap.... we really had a hard time to locate the hotel the fact that it's late and dark out there (no lights on the entrance, felt like i was in a horror movie)... the receptionist (Egyptian, i think) was such a cocky racist; he's not acommodating, made some remarks that really pissed me off and i shot back at him (first time for me to get mad at a receptionist because most of them are warm and friendly)..then he lie lowed a bit and act politely...our room was huge but dimly lighted and doors was made of steel; i felt like i was a prisoner in Azkaban =D.... i was so shocked when when i woke up the next day i felt like i was in a different place... the place was so nice, surrounded by trees, mountains and birds resting on the window; it was beautiful and relaxing....but then we can't use the pool because its dirty. We ordered food for breakfast , went out to explore Buraimi and Sohar; and when we came back late night those plates we used for breakfast to our disappointment are still there; i guess nobody dared to clean our room. There's great potential for Mahadha if managed well, for it has a unique architecture, great location and tranquil environment....

The hotel itself is just ok for budget traveller BUT reception staff and the Egyptian manager shouts at the guests. If he wants to say something, he can say it in a diplomatic way.I will never recommend this property. Terrible experience. Staff are not accommodating at all. Guests who are staying in their property who are on "change visa status" are treated badly. They should not treat those people in a way that they shout at them. End of the day you get profit from them so they are customers. Kudos for the British Manager (good example for the rest of the team).

I'd love to say good things about Mahadha because it is beautiful and our Royal Suite looked amazing - rooms so vast you could get lost, two TVs, nice views and a lot of character. The staff was friendly and even though by the time we checked in at 11pm there was only chicken biryani left on the menu, it was actually very nice and the portions were huge. There isn't much to do around the hotel which is out of town, but it's perfect as a first stop on a trip to Oman or a last stop going to the UAE.

Unfortunately, the Royal Suites are on the top floor and get extremely hot during the day, and it seems the hotel isn't busy enough to leave the AC on at all times everywhere. As a result, the heat is just everywhere, even with the room cooled down to a reasonable temperature, you can still feel it radiate from the walls and the mattress underneath your body. Worse still, the AC units are horrendously noisy. Being half deaf, I would easily sleep through an earthquake, but these were so loud that we had to turn the bedroom AC off, leaving the doors open for some cool air to circulate. Even so, the AC units from the living room still generated enough noise to make the bedroom sound like a chilled air factory. This made for a very sweaty, very restless night.

At the end of the day, no matter how good your room is, if you can't enjoy a good night's rest in it, then it truly defeats the purpose... Madhada has great potential, but I'm terribly sad to say that we will not stop again until those AC units are gone!