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3 - 8 of 188 reviews
Reviewed September 21, 2015

Yes, other TA reviewers are correct in saying that this hotel may have seen better days but, if like me, you don't like sterile modern hotel chains then this might suit. It's much more Germanic than Italian and the suite we stayed in ("Sissi") was newly renovated and was perhaps one of the most charming rooms we've stayed in anywhere. There were three small problems. First, there's the town clock tower only 20 metres away and the clock strikes on the quarter hour all day & night - cure, none. Secondly, they serve UHT milk at breakfast, a universal European issue - cure, buy a half litre of fresh milk from one of many small nearby shops for less than a Euro and keep it in the room mini-bar. Thirdly, poor wi-fi in bedroom - cure, sit in lounge and use it there. I'd stay there again.

Date of stay: September 2015
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank JourneymanNumber1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2015

We stayed 3 nights in this hotel that has nothing in common with a 4 stars hotel. We were accommodated in the dependence and the rooms were old and with a lot of uncomfortable issues! Bathrooms with shower door not closing, hot water not always available unless you let the water run for 20 minutes.... Noisy rooms over a trafficked road. Minibar EMPTY, unless you call the reception to have it filled, then they come with 2 bottles of water....all together a place not to recommend or return. NO WIFI, anywhere in the hotel, unless you sit just under the router at the reception .....
A good point is the staff, in general very kind and helpful, understanding completely our disappointment.

Room tip: Do not go in the dependence rooms!
Date of stay: August 2015
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
Thank MarialessandraC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
schwarzeradler2012, Proprietario at Hotel Schwarzer Adler, responded to this reviewResponded September 29, 2016

Hot water only every 3 days!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 25, 2014

We believe that this hotel has been really great in the past and may be was the best choice possible in the 50' and in the 60'. Today is a real ruin of the past. The whole hotel is in need of urgent total refurbishment. Room was less than average for a two stars hotel. Bathroom was miserable and toiletries so poor as well as linen.
We booked through Booking.com a double room at € 160,00 for one night on our wy to Germany.
Three days before Christmas time there was neither a minimal decoration, only fake flowers and a miserable nativity scene in front of reception.
Which horrible conflict with the charming town of Vipiteno.
Staff was incredible. They do not wear any uniform or simply an ordinary dress. They were less than casual, sitting behind a desk two metres away from reception bar. They do not regard you and do not welcome you at check in and at check out. Not a single information was given, just the room key and how to get the room on second floor without lift. Of course neither an offer in helping with lugagges.. Reception is open for check out two hous per day and for check in only few hours in the afternoon. Incredible for a four stars rated hotel in Sud Tirol.
This hotel needs to be seriously downgraded.
Breakfast was miserable as the hotel was. Limited choice of cheep packaged items at breakfast and service very rude. Quality seems a mistery word at this hotel.
Not recommended at all. Stay away.

Room tip: Stay somewhere alese
Date of stay: December 2014
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Mywayforholidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2014

We had a 2 night stay on our Austria-Italy-Germany roadtrip. The hotel is located right on the small piazza. On Tuesday mornings they have a market which we lucked upon. The room was quaint, and the breakfast was traditional with fresh coffee service. The cakes were an added touch to any vacation breakfast. The hotel staff were friendly and recommended a late night restaurant for pizza down a few steps from the main piazza - Zur Traube. The food was great and kitchen open late, we ate their both evenings!
You can walk around town, maybe half a day then walk to the cable car and go up the small mountains. One of the medieval castles does daily tours, highly recommend the 1 hour tour although photos are not allowed inside.

Date of stay: September 2014
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Theresa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2014 via mobile

We stayed a night, as a short stopover, during our trip from Italy. The hotel was a little hard to find but after a while we did find it. The rooms are a little old but the beds were soft and clean. Even though it was late the manager left the bar open for us. We slept well until the garbage truck woke us a 6 am but the hotel can't do anything about that.
The breakfast was good but not that extra
A nice stay over.

Date of stay: September 2014
Thank bind2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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