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Reviewed January 19, 2013 via mobile

I liked it. Service and friendliness is awesome! But quality of food was not much better than a TV dinner reheated in a microwave and served on a plate. Again service is very good. The hotel should invest in some quality chefs. I'd give chef boy r Dee a D- in presentation. Our food was cold even after we asked them for hot food it came back a second time cold. Honestly i would fire the chef. Hire quality food prep staff. Service staff is first class. Security is also first class. Overall I would recommend this hotel.

Date of stay: January 2013
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Thank Gcor6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2013

I would recommend this hotel. However don't expect hot food. Asked them to bring me my meal hot. They microwaved it and it was still cold. Manager came to apologize and service was excellent. But still I had a cold meal. I mean cold cold like half frozen. So basically a 5 star hotel with microwave dinners.

Date of stay: January 2013
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2  Thank Gcor6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2012

Drinks and rental security in night club "Euporia" are very bad!Personal in poker club has poor knowledge in menu of restaurant!Shame of Rixos hotel network!!!

Date of stay: June 2012
  • Trip type: Traveled with friends
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3  Thank chopsterUkraine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2012

We had a great time at Rixos. The treatments available were excellent and the Doctors and tratment staff were very professional. The food was plentiful and varied, with something for all tastes. The Hotel is very clean with very comfortable beds in stylish rooms. The Hotel is set in beautiful grounds and even has a helipad. The added bonus is of course the mineral water which is both on tap in the Hotel and available in the nearby Town of Truskavets, which is only a few minutes walk away. We found the time we spent at the Hotel was invigorating if you wanted it to be, or there was always the option of just lying by the pool and taking the occassional dip. The entertainment in the evening was not great, but they had a really good pianist and it was very enjoyable just sitting listening to him play. WiFi was available in the Lobby area. The Hotel has a great fitness centre and a choice of saunas. Highly Recommended.

Date of stay: September 2011
  • Trip type: Traveled as a couple
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3  Thank Catagory
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2011

We stayed here a weekend in December as part of a corporate function, the rooms were surprisingly comfortable. The hotel is relatively new, a large complex that has treatment centers etc… I just used the pool and gym and both are in great condition.
Food is Ukrainian style, with a breakfast fit more for lunch; the restaurants are clean and well kept.
Generally the service is OK, better than the average in Ukraine.
This is definitely one of the better options in the region, while not cheap, it is a decent value.

Date of stay: December 2011
  • Trip type: Traveled on business
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2  Thank zhadar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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