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“Absolutely lovely!”

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Mercure York Fairfield Manor Hotel
Ranked #1 of 1 Hotels in Skelton
Neath, United Kingdom
Level Contributor
117 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
“Absolutely lovely!”
Reviewed March 5, 2014 via mobile

Stayed here for a couple if nights while on a trip to York and I have to say it was extremely lovely. It looks amazing from the lobby and outside so I was slightly disappointed with a tiny room. But the staff were extremely friendly and helpful. Breakfast was fantastic with loads of choice, however drinks at the bar were quite pricey. Overall though great hotel in convenient place. I would definitely stay again. Thanks.

Stayed March 2014, traveled as a couple
Helpful?
Thank AceHo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin M, General Manager at Mercure York Fairfield Manor Hotel, responded to this review, March 7, 2014
Dear Guest,

Thank you so much for you very valuable review regarding your last stay with us. We are constantly looking at new ways to improve the quality of our service, and would like to thank you for your much appreciated insight.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,055 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (197)
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English first
Mirfield, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 3, 2014

Outside and reception area nice. Booked in with a group of ladies for one night and a few of us had booked to be on our own in a room, I thought we paid £64 for a double room. Was disappointed when I went into my room (319) it was very small with a single bed but it was clean. Had problems with the hot water (there wasn't any) so had to to have a tepid bath. Next morning the shower started off nice and hot then dropped tepid again so had a cool shower (notified reception). Bit disappointed as the bar in the hotel shut at 11.00pm so when we arrived back to have a drink and chat at 11.15pm couldn't get a glass of wine. Must say though the breakfast next morning was lovely, plenty of choice. Overall review would be ok for a night, taxi to York was about £12.00 for a car, £17.00 for a 6 seater.... Room 319 might want to replace the pillows, like a couple of bricks.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bubbles131170
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin M, General Manager at Mercure York Fairfield Manor Hotel, responded to this review, March 4, 2014
Dear Guest,

Thank you for providing us with a review regarding your recent stay. We offer a 24 hour bar service, and would like to assure you that had you requested drinks upon your return, we would have gladly provided you with a multitude of offerings from our night service bar. Thank you for your kind comments regarding the breakfast and the service, and we look forward to seeing you in the near future.
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Grimsby, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 2, 2014 via mobile

Had a one night stay here with my husband for a weekend in York. Got to say on first impression we were impressed. Got the key to our room 405 and again pretty impressed as we walked into a lounge area with TV, sofa and plenty of tea/coffee making supplies, it wasn't very warm in this area though. We then walked through into the bedroom area which again was lovely and warmer in there too, another TV. So far so good!! When we went into the bathroom, although it did have a jacuzzi bath, it was rather grubby, some of the grouting was filthy and the bath was chipped. Only for one night and we weren't sleeping in the bathroom so we thought wed manage. Well after a not so good sleep, the plumbing was very noisy, all you could hear all night was toilets flushing, really loud though and we were also near the main rd so very noisy traffic all night. Looking at the website I DONT know if we were just a little unlucky with our room as some of the others look lovely. It was really only the bathroom that let ours down but wouldn't stay again just because of the noisy plumbing, it was horrendous sadly. The staff were all very friendly

Stayed March 2014, traveled as a couple
Helpful?
Thank donna h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin M, General Manager at Mercure York Fairfield Manor Hotel, responded to this review, March 4, 2014
Dear Guest,

We are naturally disappointed that certain elements of your stay was not to your liking, and would like to assure you that we have corrected the concerns brought to our attention in your recent review. Thank you for taking the time to provide us with the feedback, and we certainly hope to see you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrogate, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 2, 2014

We got the room for £45 as a part of a winter offer so I couldn't really complain.
The noise leaves were great and the bed was really comfy. However there were a lot of sneaky tricks like having to pay extra for the tv and the free wifi was awful.
Good value for the price we paid tho and not too far from York.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lucy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin M, General Manager at Mercure York Fairfield Manor Hotel, responded to this review, March 4, 2014
Dear Guest,

Thank you for your recent review. It is important to us that each and every guest receives the desired service they have come to expect from a four star hotel, and would like to assure you that there is no charge for watching television in our rooms. There is, however, a charge for watching blockbuster movies on offer. We have taken your comments into consideration, and would like to thank you for providing us with the valuable feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doncaster, United Kingdom
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed February 27, 2014 via mobile

Me and my other half stayed her for 2 nights in mid Feb. We got it for £156 plus a 'special gift' on arrival..... I've got to admit, I was pretty put out when our 'gift' turned out to be 2 bottles of water and 1 standard sized bar of chocolate haha!
Our room was gorgeous and absolutely huge. The bed was so big I think we forgot we were even sharing it with someone! It was also warm and clean with a standard sized TV with a good selection of films.

Drinks are your standard expense like all hotels but there are so many sofas and places to sit around the bar and reception!

The park and ride is a 1 minute drive down the road, almost not worth driving there but it is on a main road/roundabout so not that easily accessible on foot! Buses are there literally all the time and it's only £2 or so.

Would 100% come back, we adored our stay and the room service were even happy to serve us at midnight when we were very, very drunk! :)

Stayed February 2014, traveled as a couple
Helpful?
Thank EmmaTabitha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin M, General Manager at Mercure York Fairfield Manor Hotel, responded to this review, March 2, 2014
Dear Guest,

Thank you for your recent review and for telling us about the experience you have recently had. We are extremely appreciative of any feedback we receive, and look forward to your return to York.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
south yorks
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed February 26, 2014

Went to the hotel for one night as a couple while having a shopping day in York. It was done out really well, we ate there at night which was nice. We had the 2 course menu which was included in the offer when we booked. We also had breakfast the next morning which was good too. We didnt go into York centre at night as it was too far away from the hotel, but it is a good base if you want to check in the night before to go shopping the following day. There is not much to do, it is quite far out where the hotel is, but there are a couple of decent pubs within walking distance which you need as the drinks are very pricey in the hotel! The only snag we had was checking out the following day when we were asked for money for extras on the food & we didnt have any extras, but this was sorted out fairly quickly.

Stayed February 2014, traveled as a couple
Helpful?
Thank herbySouthYorks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin M, General Manager at Mercure York Fairfield Manor Hotel, responded to this review, March 2, 2014
Dear Guest,

Thank you for your valuable feedback in relation to your recent stay. We would like to thank you for your very kind comments, and endeavour to correct the snag you have pointed out to us in your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huddersfield, United Kingdom
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed February 23, 2014

this hotel is the very best, if you are looking for a nice location, a nice room and excellent food, with, a great team of staff this is the one.we stayed for a valentine night, it was great.already booked our nnext visit

Room Tip: we have stayed in most rooms in this hotel and have found them all very good, nothing to complain ab...
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank angela s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin M, General Manager at Mercure York Fairfield Manor Hotel, responded to this review, February 24, 2014
Dear Guest,

We are extremely satisfied that we were able to cater for all your needs during your recent stay with us. It is important to us that all our guests receive the best possible experience during their time with us, and we would like to thank you for your very kind comments and your much appreciated custom.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure York Fairfield Manor Hotel

Property: Mercure York Fairfield Manor Hotel
Address: Shipton Road, Skelton, York YO30 1XW, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > York > Skelton
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Skelton
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure York Fairfield Manor Hotel 4*
Number of rooms: 89
Reservation Options:
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Also Known As:
Ramada York Fairfield Manor
York Ramada
Mercure York Fairfield Manor Hotel England/Skelton, UK

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