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Mercure York Fairfield Manor Hotel
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Reviews (1,202)
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All reviewspark and ridehungry horselovely hotelgood sizebuffet styleminute driverestaurant staffbar pricespublic areasdouble bedstaff on receptionboth morningscity centreone night staywould stay againprivilege roomtea and coffee making facilities
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Reviewed January 12, 2014

  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Kevin M, Manager at Mercure York Fairfield Manor Hotel, responded to this reviewResponded January 13, 2014

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Reviewed January 12, 2014 via mobile

Excellent hotel, friendly staff, especially in restaurant, lovely food. We will definitely visit again. The bed was comfortable and room very clean. Park and ride only a few minutes from hotel. Park and ride bus only £2.70 return and are every 5 minutes.

Stayed: January 2014, traveled as a couple
2  Thank janiegrace09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin M, Manager at Mercure York Fairfield Manor Hotel, responded to this reviewResponded January 13, 2014

Dear guest,

Thank you for your lovely review. I was pleased to read that you enjoyed all aspects of your stay and delighted to read that you would visit us again.
We do look forward to welcoming you back on your next return to York.

Kind Regards
Kevin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2014

  • Stayed: December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Kevin M, Manager at Mercure York Fairfield Manor Hotel, responded to this reviewResponded January 10, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 8, 2014

The four of us stayed just after Christmas for two nights. On arriving early, there was no problem at reception and we were given our keys even though 2 hours before check in time. Both the rooms were clean and well maintained. The beds and pillows were comfortable,slept well both nights. Good variety for breakfast and topping up the food continuously. The bar was not overpriced and one evening we had a bar snack which was well cooked and again not overpriced. The public areas are clean and comfortable. We eat once in the pub (Hungry Horse) about 5 mins from the hotel, do not go there the food is absolutely horrible! You are better of eating and drinking in the Hotel. A couple of minutes to the park and ride, would recommend to visit York. The buses were a maximum of every 10 minutes, not once did we wait for a bus. Approx £7.50 for a group ticket for 4. I would certainly recommend and stay in the hotel again. All staff pleasant and helpful.

  • Stayed: December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Julia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin M, Manager at Mercure York Fairfield Manor Hotel, responded to this reviewResponded January 10, 2014

Dear guest,

Thank you for your review. Where possible we do make a concerted effort to provide a room when our guests arrive. On this occasion we were able to accommodate and am grateful that you appreciated our efforts. I was pleased to read that we met your expectations and that you enjoyed our food and beverage offerings.
We do hope you choose to stay with us on your next visit to York and I would like to wish you and your family a happy 2014.

Kind Regards
Kevin

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Reviewed January 8, 2014 via mobile

We took advantage of the winter offer and as we were wanting to get away from the busy city, it's location was perfect! Very pleasant welcoming from the reception, unfortunately we weren't the best of customers turning down an evening meal and breakfast as we had already eaten and we wanted to take full advantage on the 12pm checkout and have a decent Sunday morning lye in! We hope on our next stay to purchase both to get the full experience. The room was spacious, slightly better than basic and very clean! We thoroughly enjoyed our peaceful stay and found at the 45 pounds winter offer for two adults in a double room on a Saturday night was excellent value!

  • Stayed: January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Hlm269
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin M, Manager at Mercure York Fairfield Manor Hotel, responded to this reviewResponded January 10, 2014

Dear guest,

Thank you for your review. We appreciate all our guests and the fact that you chose not to use our food and beverage offerings does not detract from the fact that we appreciate your support, met your needs and were able to provide you with some well earned sleep.
We do hope you choose to visit us again on your next visit to York and I would like to wish you and your family a happy 2014.

Kind Regards
Kevin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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