We have ate at the restaurant approximately 6 times now sometimes just the two of us, sometimes with friends and although we can never fault the food or the friendliness of the "younger" members of staff once again the place has been let down by unacceptable service considering the price you pay. We were a table of 6 plus a child and whilst in the restaurant there were approx 5 other tables, so not busy for a Monday. The kitchen staff kindly catered for the little one which was appreciated. We sat all night with a table full of empty glasses, empty bread basket and although we asked for our main course to be delayed after starters so we could sort the baby out, this message must never made it to the kitchen as the main courses arrived whilst two of our party were absent. For a lovely location set in supurb grounds this is definately the place, for good quality food cooked to your taste, this place is worth a try. What really lets such a lovely place down from my experience is the level of service offered in the restuarant for the price you pay. Would I recommend yes I would with a "but" dont expect to much from the service.
- Official Description (provided by the hotel):
- Nestled in the beautiful County Durham countryside, just off the A1(M), and surrounded by the magnificent Hardwick Country Park, Hardwick Hall Hotel is 4 Star AA rated and Winner of a Trip Advisor Excellence Award 2013, 2014 & 2015. Our luxury Sedgefield hotel offers Deluxe and Premier bedrooms with exceptional standards of comfort, quirky-clever decor, and first class traditional attentive service. With boutique style, lavish and individually designed spacious rooms, all with large baths, walk in showers, luxury furnishings and huge ultra comfortable beds you'll never want to get out of. At Hardwick Hall Hotel weddings are our speciality. From tasteful and traditional to unique and original, gorgeous reception rooms, quirky hotel interiors, beautiful boutique style bedrooms and unique surroundings, our country house hotel in Sedgefield County Durham is the perfect setting for all your family celebrations. Whether your visit to the North East is for business or pleasure; traditional attentive service, beautiful decor and good living will always be part of Hardwick Hall Hotel. ... more less
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- Also Known As:
- Best Western Sedgefield
- Best Western Durham
- Sedgefield Best Western
- Hardwick Hall Hotel, BW Premier Collection Sedgefield, County Durham