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“Wait staff needs education”
Review of 211 Main

211 Main
Ranked #7 of 42 Restaurants in Port Dover
Cuisines: Contemporary
More restaurant details
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Description: Casually contemporary gastropub. Multiple level patios and interior space great bar with TV's, extensive wine selection, 8 draught choices, with a great cocktail and imported spirits list. 211 offers a diverse menu with options of great wings,pizza, kids menu, with many fabulous entree features! We strive to appeal to all people and occasions. Come visit us at 211 and we will do our best to make your experience the best ever!
Ontario, Canada
Level 3 Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Wait staff needs education”
Reviewed September 26, 2013

Reserved a table of 6 for hubby's birthday. Upon arrival they did not have our reservation and were given attitude by a staff member because we arrived... Finally seated 30 minutes later inside the doors leading to the patios, wait staff continually opened the door banging it into my elbow. Our waiter took forever to take our drink order and one member of our party specifically asked for a non-spicy Caesar. When our drinks arrived 20 mins later, the Caesar was extremely spicy, still had to pay for it and order an alternate drink. We started ordering drinks 2 at a time as it was frustratingly slow. My water never did come after asking three times. (I always order a water to go with my nice glass of wine) The meal took over an hour and a half to come out and I'm totally okay with waiting for a good meal as long as the drinks come out in a timely fashion and the wait staff takes care of you. This was not the case :(
Our meals were adequate although the 6 entrees all came out at different times. The Caesar salads were warm which was a lil odd. After several requests forgotten by our server we were getting frustrated. The final straw was trying to separate the bills for the three couples, apparently our waiter was clueless how to do this. We ended up saying just split it $130 per couple, to which he said he couldn't do it as the bills didn't add up. It would have been easier to go two blocks to the bank machine and pay in cash then wait for the debit machine at the restaurant. Ridiculous.
The wait staff seriously needs some proper training, etiquette and service skills. This is the main reason we haven't returned yet.
The owner Stacey did try to make amends by buying my hubby a scotch for his birthday, but the rest of our group were unimpressed by the earlier wait staff shortcomings.
We will try once more but we're not in a hurry.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Niki M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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229 reviews from our community

Visitor rating
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    67
    26
    21
    26
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Welland, Canada
Level 5 Contributor
66 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
“Panko Breaded Perch”
Reviewed September 13, 2013 via mobile

Lake Erie fish are a special treat. The 211 gastropub delivers this in a spicy breaded coating.

Visit during major events like Friday the 13th for special menu options.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank kurtismccartney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Rowan, Canada
Level 3 Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Good food,excellent patio!”
Reviewed August 31, 2013

Have been to this bistro twice for lunch. Never got past the apps. I have shared 3 different apps and enjoyed all of them. Tired patio seating overlooks the main street. Very pleasant staff. I recommend this eatery to anyone looking for food other than pub grub or just battered.

  • Visited August 2013
    • Value
    • Atmosphere
    • Food
Helpful?
1 Thank Phil L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level 4 Contributor
45 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Waited so long”
Reviewed August 23, 2013

Walked into upscale 211 on main in port Dover, expecting it all.
Sadly, not to be .
Positively the worst service and waited so long, we were ready to leave , but couldn't risk waiting even longer.
Very few wait people on for a Saturday afternoon.
Food mediocre at best.
Working out the kinks? Wonder how long it will take?

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
6 Thank Explorer1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simcoe
1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
“Great food and service”
Reviewed August 22, 2013

Had lunch at 211 on Main with friends. I had the thin crust pizza - very good! The others both had chicken sandwiches. ( chipolte was one and the other was the chicken with brie and apple)They looked delicious, I will definitely get one of these next visit. The service on the patio was excellent. The server was attentive and always there for drink refills. I would definitely recommend this restaurant.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank Jenn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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