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“Restful hideaway with wine tasting”

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Rijks Country House
Ranked #3 of 18 Tulbagh B&B and Inns
Certificate of Excellence
Blackpool, United Kingdom
Level 3 Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Restful hideaway with wine tasting”
Reviewed February 2, 2014 via mobile

Rijks offers a good sized room with its own terrace, we had a superior room which was at the end of a block of 4. The views are spectacular. The terrace was large enough to take a sunbed. However the only available ones are by the pool. This area could be noisy. Smokers could be a problem here and from the terraces of other rooms. Breakfast is very good, unfortunately the evening and lunch menu is limited and never changes. The view and setting for the restaurant is delightful. We would have preferred to eat in. There are good restaurants in Tulbagh which are just a few minutes drive away.

Stayed January 2014, traveled as a couple
Helpful?
Thank Mpfromp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sally C, One of the owners at Rijks Country House, responded to this review, February 16, 2014
Dear Mpfromp, Thank you for your valuable feedback and in response to your suggestion, we have launched a new lunch and dinner menu, which offers many more dishes to choose from, including starters, main courses, light meals and desserts. We hope you get the opportunity to visit us again soon. Very best wishes, Sally
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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306 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (61)
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English first
capetown
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 30, 2014

I have had two recent experiences at the Rijks Country House. Both visits could not have been more enjoyable. Management is personable and attentive. The luxury rooms and the family cottage provide similar accommodation. Comfortable beds, ample space indoors and outdoors with seating. Breakfast was enjoyable with a variety of options to choose from the cold buffet as well as the hot dishes to order from the menu. We especially enjoyed the full english breakfast and eggs benedict. We already have plans to return.

Room Tip: Room 8 is angled to have great views of the surrounding mountains. Family Cottages get morning sun o...
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  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Maureen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed January 27, 2014

On the positive our room at Rijks was spacious and quality of linen lovely, the bathroom was recently upgraded and luxurious. The location in Tulbagh is very good.

We did however have a few big negatives.

When we arrived our room wasn't ready and we were told to sit and wait, it was as if the manager was agitated that we were too early, although we did mention the time we would be arriving.

breakfast was of a very low standard, a few basics are free of charge but then you need to pay extra for everything else, which wasn't mentioned anywhere. We haven't seen this before at a guest house or hotel in South Africa.

At a later stage the manager again confronted me in a hostile and very unprofessional way for a ridiculously small matter which of which his own staff's communication was at fault.

We can recommend the location, but stay elsewhere if you want a friendly smile from management.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BV171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 18, 2014 via mobile

When one is brutally honest writing these reviews the million dollar question is would you go back? It was very relaxing stay and breakfasts were great and has a beautiful setting. Unfortunately this is let down by a feeling the place is resting on it laurels ! Guests appear to be an inconvenience to senior management and their overall comfort overlooked as they go through the motions of ensuring the place functions. I will go back to Tulbagh but not Rijks

Stayed January 2014
Helpful?
1 Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gersau, Switzerland
Level 6 Contributor
222 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed January 18, 2014

We stayed at Rijk's a couple of weeks ago for 2 nights. Our room had a lovely view of the vineyards. The room is lovely & large, bathroom was fantastic with enough space for toiletries and a separate toilet. The weather was hot as hell (44 degrees at 3pm) so we were very grateful for the aircon! The safe in the room didn't work and the local locksmith didn't deliver before we left. The pool was a little murky although very refreshing considering the air temperature. Rooms can do with a Nespresso machine.

Service can improve though. At breakfast I ordered the ciabatta with scrambled eggs. The eggs were perfectly cooked but were placed on an old hamburger bun that they tried to disguise by toasting it hard. When I complained the manager started making excuses about how scarce ciabatta is in Tulbagh, Perhaps inform the diners or take it off the menu? The rest of the cooked breakfasts were extremely good. There was a charge for latte which we don't understand why. And the coffee was so-so - refer to Nespresso comment above.

We booked dinner at the restaurant and requested that they open a specific bottle of wine for us at 18:30. This was not done and then the same manager who made the ciabatta excuses tried to lie his way out of the situation by saying that they never open wine more than half an hour before diners arrive and that we arrived half an hour early and that is why the wine wasn't opened. The waitress informed us that the day staff never conveyed the message and that, even had we arrived 2 hours later, the wine would still not have been opened. Honesty would have been appreciated rather. Her service was fantastic to say the least: honest, enthusiastic with a sense of humour!

Our dinner was great but the ribs were dry as bone although full of flavour. When we requested a replacement they had run out of "the sauce". They serve fantastic bread with their dinner too - they bake it freshly every afternoon at 3pm, but it's so good that there's never enough left for breakfast the next morning...pity.

When we left, we were surprised to find someone washing our rental car. When inquiring why (from the ciabatta manager), he informed us that they can't have anyone leave their hotel with a dirty car, so it's part of the service. Nice touch!

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Smartie777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frankfurt, Germany
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 15, 2014 via mobile

This is indeed a very fair priced location. The rooms are very nicely designed, the bathroom is huge. All in all The accomodation is more then worth The money you pay. There are only 2 things to mention:
First The water is coloured due to tannin. This Looks very unpleasant. The installation of a proper filtering device would be really nice.
Second is The food (dinner): here i can follow a lot of what has been written so far. There is no experienced Cook in The kitchen. I have ordered what I thought was The easiest dish in The anyway very small menu, The tagliatella salmon. Even this was done in a very poor manner.
In a nutshell: you should go there and enjoy The beautyfull location AND go Out for dinner to The town.

Stayed January 2014, traveled as a couple
Helpful?
Thank gfrca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 9, 2014

We stayed for one night in Rijks Country House. The rooms were excellent. Spacious, luxurious and well fournished. Beautiful bathroom with double shower and bath. 35 degrees during the day, so we relaxt by the pool under the trees. Food was delicious. Staff very friendly, even washed our car!

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LyanneL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rijks Country House

Property: Rijks Country House
Address: Van der Stel Street Ext. | Winterhoek Road, Tulbagh, Witzenberg Municipality 6820, South Africa
Location: South Africa > Western Cape > Witzenberg Municipality > Tulbagh
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 18 B&Bs / Inns in Tulbagh
Price Range (Based on Average Rates): $
Hotel Class:4 star — Rijks Country House 4*
Number of rooms: 15
Official Description (provided by the hotel):
Nestled in the beautiful Tulbagh valley, this exquisite four star country house offers travellers and day visitors an exceptional experience in both service and facilities with remarkable attention to detail and a graceful elegance. Rijk's Country House is situated on the eminent Rijk’s Wine farm, home to Rijk’s Private Cellar, five minutes from the centre of Tulbagh. High trees and an abundance of Iceberg roses welcome you onto the Estate from where you can see hills of vineyards set against the Obiqua and Winterhoek Mountains. Restored Cape Dutch style buildings are the frame-work within which you will experience classic furnishings and a warm and relaxed ambiance. Should you wish to sample or purchase wines from the Estate, enjoy the Polo wine bar and tasting room where visitors can sit around a large restored wooden table, or outside on the terrace with its incredible views of the valley. Otherwise, relax in the charming lounge where you will find a library of reading materials and a cosy fireplace. International and traditional cuisine coupled with impeccable service can be enjoyed in the hotel’s intimate restaurant, Que Sera, or at a high table in the private dining area, Mon Ami. Alternatively, the outside Iceberg terrace is the perfect place to relax whilst having a decadently large cup of coffee, a glass of wine or dining al-fresco overlooking the dam or under the stars. Luxury and Superior rooms and Family Cottages - evident of innovative design and stylish fittings – have their own private terrace overlooking a river - along which you will find a swimming pool, braai and lapa area, the French game of boules and hundreds of beautiful roses. In the evenings you can sit on your terrace and watch the sun set behind the surrounding mountains, leaving the vineyards and trees silhouetted by a brilliant pink and orange sky. Picnic on the banks of the river or enjoy a romantic walk through the vineyards and rose gardens. Explore the town with its quaint shops and restaurants, travel the surrounding wine routes, or – for the more adventurous – go hiking or horse-riding through the vineyards and up the mountains. An all-encompassing luxurious experience with a beautiful view out of every window, Rijk’s Country House is sure to leave you feeling rejuvenated, relaxed and like you have discovered a little piece of paradise. ... more   less 
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