My partner and I booked to stay in a dorm together which we were told by a lovely lady on the phone that there would be us two and 5 others in the room, when we checked in, the Manager at the desk put us in two seperate dorms and told us it wasn't his problem and that the woman didn't know what she was talking about when we quieried this, when we asked where the facilities were, bathromm etc.. he just pointed to a direction saying they are in there - we basically had to wander around the complex to find drying rooms ect.. We paid $33 each to stay in tiny beds which felt like they would colapse at any moment in dorm rooms with at least 9 beds in, very expensive. We also meet a group travelling who encountered this man who double booked one of their beds less than two hours after they had checked in! They were then told when they went to sort it out that it wasn't his problem! Yet he was the one who doubled booked in both of the people! If we hadn't of already parted with our $66 we would have left! Definitly wouldn't stay again and encourgae others to find a more freindly helpful place where the managers actually are pleased to have your business.
- Official Description (provided by the hotel):
- Discover the secrets of the volcanic plateau. Walk the legendary Tongariro Alpine Crossing. Bike the popular 42 Traverse track. Canoe the wilderness of the Whanganui River. Ski the slopes of Mt Ruapehu. Howard's Lodge is the ultimate start for all outdoor adventure in Tongariro National Park, Ruapehu Skifields and Whanganui National Park. The lodge offers a broad variety of accommodation ranging from budget rooms to en-suite rooms. Daily transport to the Tongariro Alpine Crossing and the 42 Traverse Mountain bike track, Rental of ski equipment, tramping boots and walking poles and mountain bikes. Enjoy a fantastic summer experience or an exhilarating winter getaway; we have just what you need. ... more less
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