I'm still not sure how I feel about this property. We went there for the Tongariro Alpine Crossing, and we had a good chat with the staff who gave us more information that helped us be mentally prepared for the hike than anything we had read. They also lent us a rain jacket, free of charge, that ended up being somewhat of a life saver because it was cold and windy during our hike. On the day of our departure, a different staff gave us tips and recommendations on what we could see and do on our drive from Tongariro to Rotorua. We did as suggested and we had a great time, especially at the restaurant by the shore of Lake Taupo.
That said, I felt like the hotel would have been great value if our stay were 20% cheaper. We paid nearly as much as we did for our hotel in Auckland (Skycity Hotel), but for a visibly old, basic property. Our room at the motel (the chalets are even pricier) was big and clean, but that was it, and what was more disappointing was that our beds weren't made and the kitchen items we had used the night before hadn't been washed by the time we got back tired and hungry from our hike. I think all housekeeping did was to take out the trash. I'm not sure if this is typical of this type of property in New Zealand, but for the price, I think it's only reasonable to expect basic service for guests' comfort.
I read a comment about the property being noisy. That wasn't our experience at all, and I know many if not all of the rooms were occupied during our stay. We had a pretty good sleep. About the restaurant, we had dinner there. We had the lamb and the haloumi for our mains. They were nothing to write home about, but they were certainly satisfying. Maybe a little on the pricey side too.
Overall, for a better price, I would stay here again.
- Official Description (provided by the hotel):
- Chalets & Motels. Surrounded by nature with spectacular panorama of the Tongariro Volcanoes. ... more less
- Also Known As:
- Discovery Hotel National Park Village