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“Service and Comfort”
Review of Discovery Lodge

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Discovery Lodge
Certificate of Excellence
Canandaigua
Level Contributor
159 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
“Service and Comfort”
Reviewed December 5, 2012

We stayed for 3 nights in the self contained 1 bedroom chalet at the Discovery Lodge. The views of the surrounding mountains, tipped with snow, by day or in the moonlight were hauntingly beautiful. There is a road but there are so few cars I can't imagine it bothering anyone.

Everything about the chalet was new and first rate, with comfort and style. The kitchenette included an oven, there were plenty of dishes and everything to whip up a nice meal. The pullout sleeper couch and chair were also brand new and very solid and comfortable. The separate bedroom had privacy, a great mattress, high quality linens and plenty of extra blankets.

Service was friendly, obliging and knowledgeable. Collum is from the area and knows the mountains well. He is eager to give good advice, as well as help his guests get the most out of their visit.Common areas are congenial, pleasant and warm. The pool table was a fun addition, we had quite a tournament! There are loads of dvds to watch if the weather turns bad on you as well.

I would remind future guests that you are staying at a remote lodge in a National Park. Bring food or make arrangements with the lodge. Their catering is excellent, but because all supplies need to be brought in from a distance, they need to know ahead of time.Lodge guests use a pleasant and well heated common area, separate from the camping facility.

I would happily stay there again for a several day sojourn. It would also be just the spot for a ski vacation.

Room Tip: Spring for a chalet if they are available.
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  • Stayed November 2012, traveled with family
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Helpful?
Thank SnowyandSniggles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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271 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (57)
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Crozet, Virginia
Level Contributor
104 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed December 4, 2012

We stayed one night here as we were supposed to hike the Alpine Crossing. Alas, the volcano erupted and the Crossing was closed, so we just stayed the night in one of the chalets. It was very nice, comfortable, modern, nicely decorated. There's a sink and a refrigerator, a hot plate for use, pots, pans, everything for a small meal. It's a beautiful area and the view of the volcanos is really spectacular. The folks working here are very friendly and helpful, as they suggested some other activities since we couldn't do the hike (we ended up doing some river rafting, which was great).

  • Stayed November 2012, traveled as a couple
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Helpful?
Thank 07nan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
massachusetts
Level Contributor
272 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed December 1, 2012

We stayed here for three nights as we hiked and explored in Tongariro National Park. Very comfortable, incredibly clean chalet with more than enough room for two. If you get a chance also try the food inside the main lodge, it was quite good.

  • Stayed November 2012, traveled with friends
    • Value
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Helpful?
Thank souzagar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
123 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed October 31, 2012

We chose this site for 1 night in our camper van.

We had amazing views of the mountains and the chap who checked us in was very helpful and informative.

The kitchen, dining room and toilets are all in the same block. You pass the door to the gents to get to the kitchen and dining area. The door was always open so you could hear the guys peeing whilst eating!

The dining room is strange - it's in what looks like a kids paddling pool. it was freezing, so not the most pleasant place to eat your dinner.

  • Stayed October 2012, traveled as a couple
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    • Cleanliness
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Helpful?
Thank debstheleo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tauranga, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 26, 2012

My partner and I went for a long week-end ski trip and stayed at the Discovery lodge. Apart from the fact that we have had a fantastic time on the sunny slopes of Whakapapa, it was great to come back to the lodge for a drink in the lounge, a game of pool where we could meet some really nice people also staying at the lodge, not to mention the friendly staff, great customer service and high standard of the motel room. Overall a very pleasant stay and we would definitely recommend this place to anyone travelling this way. Thank you guys, keep up the good work. Greg & Viera.

  • Stayed August 2012, traveled as a couple
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Helpful?
Thank themandrakehat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 11, 2012

We (3 of us) stayed in a One Bedroom Chalets, for 11 nights from 22/August 2012, for a ski holiday in Whakapapa & Tuora. The Lodge is a 15min drive to the car parks at Whakapapa, and about 45min away from the car parks at Tuora. It has wonderful views of Mt Ruapehu, especially at sun rise and sun set.

The Chalet is well insulated, beautifully furnished with all-new fittings and appliances. The kitchen has good quality plates/utensils & cookware, shame the cooking elements aren't as powerful as we had hoped. Overall the chalet is plenty warm during the winter nights, except for the bathroom which is spacious, but does not have heating inside. Another pity about the bathroom as another reviewer pointed out, is that the shower water pressure leaves much to be desired. You do get used to the weak water pressure after a few days...

Also as pointed out by other reviewers, the laundry and drying room are in the main part of the complex, across from the reception, which is a little far from the Chalets. It didn't both us too much as we brought our own clothes airer and would prefer to dry our gears inside the house anyway.

The staff are just so friendly and wonderful. We had friends coming to joining us for the ski trip over a weekend. They had car trouble on arrival and departure of the Lodge, the staff totally went out of their way to help us out! First calling a car garage after hours and later helping us patch up the car. We also ate at the restaurant one night for dinner. The service and the food were simply top notch.

Overall this is a great place to stay and relax, and I would highly recommend them to all of my friends.

Room Tip: Go for the chalets that offer views of Mt Ruapehu, it's quite a sight to wake up to every mornin...
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  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Arthur C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 16, 2012

Stayed at Discovery lodge for 8 days in July 2012 as our base skiing Mt Ruapehu.
Stayed in one of the new Chalets, very modern and had all the comforts of home.
Jed and the team were fantastic, the lodge is an easy 15 minute drive to Whakapapa ski fields and a 45 minute drive to Turoa ski fields. Hired skis from Edge to Edge Ski Hire on the way to the mountain, they are located on the way up to Whakapapa ski field behind the Skotel and have great service and excellent range of skis to choose from. The chalets is new and has a double bed in the main bedroom a sofa bed in the lounge and a single pull out bed in the lounge. Chalet has new kitchen with stove microwave and two burner cook top. All cutlery and appliances are new.
The only negatives are as follows.
1) No Heating in the bathroom, when temperature gets below zero it is very cold in there.
2) Drying Room is too far from the chalets and you have to dry your ski gear in the room.
3) Only one washer and dryer (coin operated) in the entire lodge.
4) Water pressure in shower is non existent I realize they are trying to save water but you need to be able to have a good shower at the end of the day.
Apart from the above the lodge is a great place to base yourself and ski beautiful Mt Ruapehu

Room Tip: Make sure you book the luxury Chalets they are new and very nice
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  • Stayed July 2012, traveled with family
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Helpful?
3 Thank Alan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Discovery Lodge

Property: Discovery Lodge
Address: State Highway 47, National Park Village 3948, New Zealand
Location: New Zealand > North Island > Manawatu-Wanganui Region > National Park Village
Amenities:
Bar / Lounge Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites
Hotel Style:
Ranked #2 of 9 Specialty Lodging in National Park Village
Price Range (Based on Average Rates): $
Hotel Class:3 star — Discovery Lodge 3*
Number of rooms: 22
Official Description (provided by the hotel):
Chalets & Motels. Surrounded by nature with spectacular panorama of the Tongariro Volcanoes. ... more   less 
Also Known As:
Discovery Hotel National Park Village

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