Had the misfortune to stay at this hotel for three nights in October. Firstly hotel is difficult to find even with sat.nav, which could be due to the fact the hotels only access is down an un-named alleyway only just wide enough for a car. Location was disappointing, squashed amongst other buildings and not as portrayed on their website. Car parking an absolute nightmare as the car park is so small you are blocked in by other guest’s cars. Because of this you are expected to leave your keys with the proprietor who in the morning plays ‘musical cars’ shunting cars into the narrow alleyway to get yours out. We had a hire car so this was an extra worry. One guest forgot to leave his keys so was woken up and had to throw them out of the window – Faulty Towers comes to mind. The bedroom was nice and clean, but lack of toilet paper. Run out while on the loo and had to wait 15 minutes before my partner could find any! Eat in restaurant on the first night big mistake. Menu had no prices, but was assured by owner that as guests he would give us a good deal, but still didn’t quote price. Aired on the cautious side and ordered a basic three course meal of pasta, grilled chicken and a pudding. Starter was fine but the grilled chicken was the underside carcass squashed and grilled with barely any meat on it, served with disgusting side vegetables, pudding was OK. For the pleasure of this meal he charged us 67Euro including half a litre of house wine. When we questioned the lack of meat he went into the kitchen and came back and said the chef definitely gave us half a chicken. We found this most insulting as it made us out to be lairs. Having been a chef I do know the different parts of a chicken and we did not have a breast or a leg!
Have to add that there was no language barrier as I born and grow up in Italy so speak fluent Italian! He must have felt some guilt as the following morning at breakfast he gave us two slices of dried up cake instead of one which he reverted to the following morning. After that he avoided eye contact and barely spoke to us making a very unpleasant atmosphere.We travel to Italy at least five times a year so stay in numerous hotels and have never experienced such disgusting service. It left us feeling we had been ripped off and we would never set foot in this hotel again or recommend it to anyone.
- Official Description (provided by the hotel):
- Nestled along the curves of Arno River, Corte Dell'oca is set in a 19th century palace surrounded by green and lush hills, medieval villages and a typical Tuscan countryside. The whole establishment is set in a '50s environment, boasting the atmosphere and the richness of Italy's years of economic boom. The hotel's cuisine accordingly features a whole set of traditional and typical Tuscan foods that will delight you with their strong but intriguing flavors. All the ingredients are genuine, organic and locally produced, including a wide range of wines and homemade olive oil. The hotel is close to historic Subbiano and is only 7.5 miles from Arezzo, a city full of history, culture and arts. ... more less
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