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“Nice but too expensive !”
4 of 5 bubbles Review of Icehotel

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Icehotel
Ranked #1 of 1 Hotels in Jukkasjarvi
Certificate of Excellence
london
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Nice but too expensive !”
Reviewed January 19, 2008

Booked 2 ice suites (1 art & 1 design) for hubby and 3 sons and 1 warm kaamos room for myself ( not brave enough ) for 1 night.

Overall was a nice stay - They didn't sleep well in the ice suites but the kaamos room was nice and the bed very confy. Lovely bathroom too .

There ia a Kettle in the room with tea/coffee .

We tried the vodkas cocktails in the ice bar, but they are so small ( ice glasses too thick) and over priced lol

The 2nd night, we spent in scandic ferrum in Kiruna, saving lots of money, instead of spending it in the ice hotel. The scandic is a very good hotel, with lovely sauna in the 5th floor, rooms nice and clean, confy beds.

We had a early flight next day and early breakfast was provided after 5am! Nice one. Actually, we met the Flynordic crew which flight we were going to catch ,at breakfast :)

Tours - We booked with Kiruna tours ourselves, again saving quite a lot, as the same ones with Ice hotel are much more expensive!

We enjoyed the snowmobiles and dog sled ones, just the 5 of us group. The Sami experience was not so good, and next time will do something else ! Unfortunely we didn't see the Northern lights as was cloudy, just our luck i guess lol ! We also got mild weather. Just -6 C first day and -10 C 2nd day in January ! Lots of snow though.

Overall was a expensive stay. Next day we flown to Stockholm for 1 night and then to Ostersund, ski resort, that was absolutely beautiful !

  • Liked — kaamos room ver nice
  • Disliked — price
  • Stayed January 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank goldma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Surrey
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 13, 2008

Just came back from a 2 night stay and all was superb. Yes it's expensive to stay here but on reflection worth it for all the experiences you get. If you can afford it stay in an art or design suite as the standard rooms may disappoint you. We booked 1 night in a design suite and then 1 night in the warm hotel but enjoyed the ice so much we asked if we could stay another night in the cold rooms. The hotel obliged (probably thought we were mad!) and put us in an art suite and didn't charge any extra - that's what I call good service!

Couple of tips for good ice sleeping - If you're a couple avoid the double sleeping bags. Sounds a nice idea but gets to be a pain. Once you're in the sleeping bag you'll be surprised how warm it gets so don't put too many clothes on when you go to bed. Finally don't drink too much - Very tempting but the last thing you want to do when you go to bed is find that you need the loo.

Meals - Breakfast included and is great. We had dinner at the main restaurant on the first night and although service was a little slow the food was great. Would recommend the ice menu.

We did 2 excursions. Both were great and would recommend. First was the moose safari which was a 4 hour trip on snow mobiles. Only 4 people on the trip and a great way to see the countryside as well as a few moose. Also did the Northern Lights trip with snow mobiles. We fell lucky as numbers for this trip can apparently get quite high. We managed to be with a small group so blasted through the forest and although we didn't see the lights I'd still recommend this.

  • Liked — unique
  • Disliked — Expensive
  • Stayed January 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mikep_70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent, UK
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 13, 2008

We had five days at the ice hotel including New Year's Eve and finishing with a wedding. The hotel was a wonderful experience with plenty to do, and only a few niggles. We partook of many excursions, the best being with Kiruna Guideturs, who offer small groups, personal service and a much lower cost than booking directly with the hotel. The husky sledding was particularly memorable - particularly for our two teenage sons but they also enjoyed ice fishing, a sami cultural visit and riding on snowmobiles - all through Kiruna who collect from the ice hotel. Our night on the ice beds was fine, but the changeover in the morning is chaotic and frustrating with too many people digging into large suitcases in a very small area. Try and arrange a slighty earlier wake up to avoid this if possible. The hotel offers excellent cold weather clothing including boots, hats and mitts so it is not necessary to bring all of this kit yourself if that is your only destination.

  • Liked — the imaginative design of the ice rooms
  • Disliked — Too much hassle in the
  • Stayed January 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HappytripperKent_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stafford, United Kingdom
Level Contributor
205 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed January 10, 2008

Went recently to the Ice Hotel and it is impressive but what we found was that we seemed to have alot of hanging around with nowhere to go. When you check into the cold part you basically have no room until after 22.00 and unless you want to stay outside for hours you end up in the reception area or bar.
The husky ride is interesting for the first 45 mins and lunch is good but its pricey ( really pricey ) and you are out on the sledges for about 3 hours. Far too long to keep you interested and as you are static and facing the wind you get cold whatever you wear.
The northern lights trip again fails to deliver as you are in a long line driving a snowmobile which sound great but you go so slowly that after 20 mins its boring and frustrating. When we went the clouds covered the northern lights so we didnt see then anyway. Again the simple dinner is good in the lodge but you are out again for 4 hours. Personally and I am probably being a killjoy but take a look around the hotel and have a drink or 2 in the bar but stay in the warm accomodation as at least then you have somewhere to relax.
Captive audience was said to us on many times refering to the prices. I would say that if you want thrills then dont really bother someone else said that if was more intersting to stay in Kiruna and you can still do all the activities.

Stayed January 2008
Helpful?
1 Thank Stephi1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gerrards Cross, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed January 4, 2008

Simply Sweden booked our 4 day tour over the New Year, please, please, use them. Chirs was excellent he explains everything and advises you how to avoid the 'no room period' and they even book your flight seats.
The magic of the trip will stay with me and my son forever, expensive you bet, but pay the dosh trust me, then enjoy it.
Food superb, accommodation first rate, service brilliant, price tag outrageous.

But you get what it says on the tin with Simply Sweden.

Sure the service was slow but hey was New Year and the Ice Bar just have a 'rip off price tag' - but don't forget to have the posh buffet lunch at the Ice Hotel Restaurant great value.

  • Liked — TBA
  • Disliked — TBA
  • Stayed January 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Teresagreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 3, 2008

Ice hotel in jukkasjarvi (pronounced yukkasyarvi apparently) was excellent. A brilliant once in a lifetime experience.

The reception is very helpful and you get a map to help you around. I stayed in the cold rooms for a night so you get to safely store your luggage in the warm dressing room, which has decent toilet and shower and changing room facilities. the sleeping bag they give you for the night is ace, and its no problem getting up for the toilet in the middle of the night. A bit chilly though. Ice sculpture rooms are beautiful and worth taking a look at before people sleep in them. They give you all the clothes you need for sleeping and activities.

I have no experience of the warm accomodation, but it looks very cosy from the outside.

On the downside, the food is a ripoff. I was tres hungry fromt eh cold and skiing and for ~400sek, i got a tiny sausage, two lamb chops, not more than twice the size of a two pence coin, and a mushy mushroom thing. It was crap to be honest. i'd advice walking for 10minutes down the road to their other restaurant which is the lesser of two evils. slightly cheaper and slighty more food. there's also a convenience store 5mins away too.

The taxi service is a major ripoff if you're travelling into kiruna town. 350sek in the daytime and 400sek on the weekends, all fixed prices. the airport fare is probably 300sek, but i travelled from kiruna town centre.

An excellent trip and well recommended, but stock up on cash for food and taxis. As one tour guide put it, they make 13million alone in profit so they should be able to give some more food to hungry travellers.

  • Stayed December 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
6 Thank muffinshanks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed December 28, 2007

As most reviewers have noted, this is a expensive experience, so the best thing to do is leave your wallet at the door and get on with it! Realistically, it is something you want to do only once, so make the most of it.
We went as part of a tour, staying in the town of Kiruna nearby for most of our stay but with one night in the Icehotel. This worked well as we avoided some of the hotel's problems (ie nowhere to sit around and chill out) and managed to spend about 2 days in total using the best of the facilities, whilst heading back to town for one evening.
As a hotel, the IceHotel has great facilities. 2 restaurants, 2 bars, a lounge, large reception areas and a gift shop. All of this is beautifully designed in modern Swedish fashion. So in theory the hotel should work really well. In practice however, there is some of the shoddiest service I have come across in some time. My sense was that there were plenty of staff but not enough management. Which is a shame, because a couple of decent managers would boot this place into shape.
On arrival, you check in at 'warm reception' before heading down to the locker room, optimistically called 'dressing room' for your snowsuit, boots, gloves & hat. This means that you really don't need your own heavy duty kit, which is useful to know. The other nice thing, is should you wish to take it home, I imagine you can, as there is no monitoring of who has what... Although after a few days in the suit, it is quite nice to get back into your jeans.
At this time, you are also given a locker key, where you can stow your belongings. This part is rather chaotic. I think if you have a suite, you get a walk in booth cupboard (you would need to check this), wheras with a standard room, you get train station, left property style lockers. With 30 people at times trying to access their luggage and get changed into heavy duty snow kit, in a confined space, this is shambolic.
Then onto the rooms. Till 6pm, the rooms act as an art gallery and anyone can wander around. We took heaps of photos in all the suites and it is good fun seeing the different rooms. Some are more artistic than practical. One bed we saw would require a footie up from your partner, which would be rather difficult if you needed to get up in the night.
We stayed in a standard room. These look rather more like prison cells from Alcatraz. However once in your warm duvet with lights off, I don't think it really matters and these rooms are probably more practical and cosier than some of the suites.
At 7.30am you are awoken by a chirpy girl with a very small amount of hot Lindenberry juice (presumably they are worried about spillage?).
Within our group, there were differing tales of comfort during the night. My suggestion is drink a few fruity cocktails before going to bed from the Ice bar. In the morning, a buffet breakfast is provided in a warm building over the road, which is a chance to warm up properly.
This restaurant also provides a very good quality buffet lunch which is well priced. We also ate a lunch in the lounge by reception, which again was good value.
The real downside is a lack of places to hang around and spend some downtime. The places that are open are packed with people trying to read a book, have a snooze and bored kids playing on laptops & psps. In a normal hotel, you would probably be having an hour out in your room between activities, but here this is not possible unless you are in one of the warm chalets.
And then there is the service. It is hard to pin point one thing as it was generally poor for our whole stay. If they sharpened this up, sorted the locker rooms and opened up more space to chill, they would then have a really worthy experience for the price.

  • Liked — The rooms as art gallery and general architecture/design plus excellent excursions
  • Disliked — Service & lack of private facilities
  • Stayed December 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
10 Thank poppag_girl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Icehotel

Property: Icehotel
Address: Marknadsvagen 63, Jukkasjarvi 981 91, Sweden
Location: Sweden > Norrbotten County > Jukkasjarvi
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
Ranked #1 of 1 Hotels in Jukkasjarvi
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Icehotel 3.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Icehotel Hotel Jukkasjarvi
Icehotel Sweden/Jukkasjarvi
Ice Hotel Sweden

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