The hotel claims **** and imho it deserves them at Bulgarian level.
Most of hotel staff are friendly and hard working. In restaurant (buffet style with bar and barbecue corner) they work like a swiss watch.
Most rooms are sea-view, our 2+0 was big enough to be turned into 2+2. Aircondition and fridge are present but didn't use. Food was fine, selection of at least 5 dishes of every type, but repeating.
At our stay were clients Czech, Germans, Russians and Bulgarians, mainly families (like in all Primorsko). Therefore nothing for anybody who hates children running and shouting everywhere incl. restaurant. The pool is not large for such a big hotel, but beaches in Primorsko are nice and large enough.
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