First: This trip is not really about a glacier visit... when you get to the "glacier" there isn't much of one to see... just a small bit hanging over the edge of a cliff. But... that aside, this is a wonderful adventure and should be done. Just keep in mind that this is more about beautiful scenery in general and not so much about a glacier.
Getting here: we did a shore excursion from a cruise ship but, once there, we found that this was not necessary. There are many transportation options provided. The downsides of a cruise-provided excursion is it can be a bit more pricey and you have to go en masse and at their timing. So.. consider just getting a taxi as I saw others do. I talked to 4 individuals who got a taxi and was a bit envious of their choice.
The Walk: Can be very strenuous from the base where the lodge and shop is. I did it and loved the walk but it is lengthy and arduous. Don't take this walk if you are out of shape, have children in strollers, etc. It is about a 40 minute walk from the base each way and much of it is up hill or down hill.
The Shuttle: If the shuttles are running, I suggest that you take them. But there is a fee. Even with this option there is a noteworthy walk up to the end where the glacier lake and views of the tip of the glacier are. I would guess that the shuttle takes you about 2/3 of the total distance... not the whole way. The good news with this option is that the steep part is short and only at the beginning. After that it is fairly level.
The views: Oddly, some of the best views and scenery are found on the hike up... not necessarily at the trail end. You could just walk up above the main set of waterfalls and find some beautiful scenery without having to go all of the way to the end.
The lodge and shops: I was impressed with the quality and size of the café and adjoining shops. For some, just coming to this location and hanging around would be plenty enough. If you have a party with a mix of active and less-active individuals it works out fine to just let someone hang around the lodge while the others go up to the falls and glacier.
Toilets: Plenty and decent. Great toilets at the lodge and a semi-decent one at the place where the shuttle stops (about 2/3 of the way to the top).
The drive from Olden: Very worthwhile and plan on stopping several times along the way to enjoy the scenery.
The nearby town of Olden: Not much here... the drive up to Briksdal is, to me, the highlight of this area.
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