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“Bad location”

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Novotel Barcelona Sant Joan Despi
Ranked #1 of 3 Hotels in Sant Joan Despi
GreenLeadersSilver level
Level Contributor
56 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Bad location”
Reviewed June 8, 2013 via mobile

This hotel is very far from Barcelona city. It takes about an hour to get there by tram. Otherwise the hotel is ok. The service is ok. Rooms are ok.
There is a supermarket opposite to the tram station.
Won't recommend to ppl how want to shop or see the sights of Barcelona

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anishuanimu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h3289_fo, Front Office Manager at Novotel Barcelona Sant Joan Despi, responded to this review, June 14, 2013
Thank you for your positive comments on our hotel and our services. We are pleased that you enjoyed your stay with us in spite of the situation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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810 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
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surat, india
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 31, 2013 via mobile

We stayed at this hotel for four nights. The room for quite big to accommodate us a family of 3. Bathroom also very big and clean. The lobby was not too appealing. A little too dry I can say. The breakfast was pretty normal with not much vegetarian options and not so co-operative staff to help us with options. Only one staff was sweet enough to arrange for sandwiches. The green apples at the waiting lounge are too refreshing for a welcome. Ofcourse the hotel is far from the centre but a bus stop and tram station are very near. The bus number 78 and 63 take you to metro, tram station Maria Christina from where you can take a metro to city centre Catalunya, Liceu or drassanes. Tram station also just a 5 mins walk down from hospital sant Joan despi which is also very near. Travel on tram line T3 from tram station hospital sant Joan despi to city centre. A 10 trip ticket T10 on any transport costs around 10 euros which is otherwise 2 euros per change. A little supermarket is at the petrol station outside the hotel. Cheaper than the city centre for some things.

Stayed May 2013, traveled with family
Helpful?
2 Thank poonampoddaragrawal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h3289_fo, Front Office Manager at Novotel Barcelona Sant Joan Despi, responded to this review, June 14, 2013
Thank you for your comments about our hotel, accommodation and all the information you gave about the transport. We note your experience during the breakfast and hope to receive you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lyon, France
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 22, 2013

The hotel is fine and staff are very friendly and helpful. However I had a bad experience staying in this hotel not because of the hotel itself but because of it's location.
I stayed 3 nights in this hotel and in the first day my document's bag was stolen just in front of the hotel in the middle of the day! The thief grabbed the bag from my car and ran a way with a car which was waiting for him while my family was inside the car.All has happened just in few seconds after I left the car to ask a question at hotel's front desk.
If you have to go to this hotel with your own car, make sure to use the parking facility and never park your car outside specially if you are using a foreign plate.

  • Stayed May 2013, traveled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
2 Thank Parseh_Lyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h3289_fo, Front Office Manager at Novotel Barcelona Sant Joan Despi, responded to this review, May 28, 2013
Thank you for your comments about our staff. We are so sorry about this situation and hope you will give you one more chance to visit Barcelona in better conditions.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darwin
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 21, 2013

Staying here currently and we are very pleased with the frinedly staff who speak good English. Only 30 mins on tram to centre of Barcelona. Rooms are very clean and comfortable and very reasonably priced with free wifi. Breakfast selection is good. We ate dinner in hotel last night and it was very nice and not too expensive. There is not much in the way of shops or other restaurants close by so if you want a party this is not the place to stay.

Stayed May 2013, traveled with friends
Helpful?
Thank Michelle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h3289_fo, Front Office Manager at Novotel Barcelona Sant Joan Despi, responded to this review, May 28, 2013
Thank you very much for your comments! We hope you will come back soon in Barcelona in our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
7 reviews
5 hotel reviews
Reviewed May 13, 2013

A nice hotel with great staff, happy to help and could speak good English. Helped with places we wanted to visit on maps and close to the tram station.
Breakfast was a good verity and fresh. Had to pay for wi fi. Rooms were clean and had a good sleep. Unfortunately was to many children around and on the PCs

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank rod_gillett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h3289_fo, Front Office Manager at Novotel Barcelona Sant Joan Despi, responded to this review, May 28, 2013
Thank you very much for your comments. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level Contributor
4 reviews
4 hotel reviews
Reviewed April 27, 2013

Excellent personalized attention on check-in. Complete advise on how to travel within the city & guidance to visit important tourist places.
Children enjoyed the computers / connectivity in the reception area, everyone was very friendly, very good family atmosphere.
View from Hotel rooms was excellent. I would recommend anyone to stay at this hotel.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank ArunR379
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
Reviewed April 22, 2013

Sorry, I may not be spelling Ms. Perla's name correctly... she's of petit built and has stylish short hair that's of a dark shade of brown. She has helped us tremendously by accomodating 2 of our large cargo traveling bags while we drive across Spain to Portugal. Mere Words can't thank her enough, but I wish the management will take note of her high service standards that comes from her good heart. She even remembered us when we return :D the sense of warmth is touching.

The rest of your service staff is also wonderful, they strive to answer our queries at best, and when in doubt, they checked around with their colleagues.

Thank you San Joan Despi for wrapping our holiday up so beautifully.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Gelia2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Barcelona Sant Joan Despi

Property: Novotel Barcelona Sant Joan Despi
Address: Carrer de la TV3, 2, 08970 Sant Joan Despi, Spain
Location: Spain > Catalonia > Province of Barcelona > Sant Joan Despi
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Sant Joan Despi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Barcelona Sant Joan Despi 4*
Number of rooms: 161
Official Description (provided by the hotel):
4 star hotel with 161 airconditioned and soundproofed rooms. Located next to the AP2 B23 motorway, 3 km outside of Barcelona and the Avenida Diagonal, it is easily accessible on the T3 tram line (at Sant Marti de l Erm) and on bus routes 78 and 157 as well being just 15 km from the airport. The hotel features the Claravia restaurant, a bar, meeting rooms, play area for children, outdoor swimming pool, a terrace area, private parking and WiFi Internet access. ... more   less 
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Also Known As:
Novotel Barcelona Sant Joan Despi Hotel Sant Joan Despi
Novotel Sant Joan Despi
Sant Joan Despi Novotel
Novotel Barcelona Sant Joan Despi Province Of Barcelona

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