We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Free internet very unuseable”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
BAH Barcelona Airport Hotel
Reviewed October 17, 2013

This hotel advertises with free Wifi. However the free Wifi is so slow, it is hardly useable. Some sites litterly take minutes to load. This is the number one complaint of guests, but the management does not listen to the staff at the front desk who take the complaints. So lets hope guests use this site to complain and convince the management to add a few Euros to the roomprice and offer decent, free Wifi. Get rid of the paid internet option!

Untill recently there wasn't even free internet so there is some progress.

I liked the rooms. They are clean, with good beds and a good shower. Rooms are a bit noisy. Could hear the neighbor snoring. Also when guests leave early in the morning, you might wake up because of the noise.
The breakfast is good as well. However the tables are limited when the hotel is booked full. Suggestion for management to prepare the tables in the other room. Staff is very friendy and like to help the guests. Shuttle bus is good. Mind when arriving at Terminal 2 you have to walk to Parking garage G. It is signposted with a bus sign. Straight ahead after entering the arrivals hall.

Swimming pool closes in Octover till March, Strange as it can be warm in October. Costs cutting here as well?
So hope the management starts to listen to its guests and staff.

  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Marcel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FerranBAH, Director de Relaciones con Clientes at BAH Barcelona Airport Hotel, responded to this reviewResponded October 22, 2013

Dear Marcel B!

Thank you for your feedback and taking the time to post your comments concerning your recent stay at Barcelona Airport Hotel.

Right now we are improving all the services, as you said wifi was not free, so we just introduced this option to see how it works.

We are grateful for your comments and truly hope to have the chance to welcome you again in the future.

Best regards,

Ferran Simón

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (2,303)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,059 - 1,065 of 2,303 reviews

Reviewed October 16, 2013

stayed at BAH to connect to flight next morning had previously booked through their agent and paid with credit card. upon departure no record of booking could be found, so paid for the nights accommodation and food, plus taxes. Seems we have been charged twice for the same night- phoned from Canada and was told revenue dept was closed as "George" was on lunch - which was siesta time - was given email crediditos@jorsu.com to ask for refund. Phoned to make sure this was correct told something totally different and to phone "Marco" at the Revenue dept between 8am and 11.30am - so will give this a go and hope that this resolves my issue. The hotel itself and staff were good for our one night stay - all speak English very well as my Spanish is limited.

Room Tip: room 446 is above the front entrance and is very quiet.
See more room tips
  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ABBAA47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2013

Stayed at the BAH for a night during a stopover and was very impressed with the room. I was given a room by the Elite side of the hotel and the room was absolutely spacious with a huge bed and all the necessities needed. The downstairs bar is lovely and they do have a nice selection of wines. The breakfast was also very good, a different variety from the usual bacon, eggs, cold cuts, pastries and bagels as well as pancakes and churros. Overall, really enjoyed my short stay here and would definitely come back.

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank cy91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2013

Recently stayed at the Barcelona Airport Hotel prior to a cruise from Barcelona. Easy transfer from the airport on the complimentary shuttle bus. Rooms were very clean and no signs of wear an tear , Hotel check in staff were excellent and very accomodating and informative. Enjoyed a good nights sleep. Huge selection of hot and cold food at the breakfast buffet. 9 Euro transfer from the hotel to the cruise port in the hotel shuttle bus. Very relaxing way to start or end a cruise. Will be using the BAH again should I sail from Barcelona.

  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Borgcruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2013 via mobile

This is a great choice for business or leisure travel! Shuttle to airport and cruise ships. Very clean and comfortable. Very good food and affordable. Very nice food shops across the street for light lunches.
The staff is very accommodating and very pleasant
A great choice!
Bill L.

Stayed: October 2013, traveled as a couple
Thank Lanwpg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2013

We stayed here twice during a two week period. Our first experience was very good. The shuttle service worked well for us both ways (only 8 mins to a/p), the hotel reception staff were friendly and generally spoke decent English and accommodated a very early check-in for us. The room was quiet, large and comfortable with a modern European feel and the tapas bar offered good dishes and wine at reasonable prices for this kind of location.

It has to be noted that the location only works well for the airport proximity and the quiet - there's nothing else in the area except office buildings. The breakfast offered by the hotel was a buffet for which they were charging 19.5 Euros per person (!).

There were a few signs of sloppy maintenance, like minor problems with the sidewalking out back and our minibar was empty with the door hanging a bit askew.

The only other issue we had was that on our second stay the hotel was full. They had no idea how to cope with this; the front desk was swamped, the computers seemed to be going down all the time, and the shuttles were completely confused. Give yourself plenty of time to catch that flight if this place is full.

Room Tip: The rooms furthest from the elevator are REALLY far from it. If you have a mobility problem, ask fo...
See more room tips
  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Kashic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2013

They offer airport shuttle which is great since we were just staying for one night and this saved us the taxi fare, the driver was a little rude but not that bad, they just have to be a little more careful with handling the bags. The rooms were great, great size, comfortable bed and very spacious bathroom we had a lovely stay and a great breakfast. They also offer a city shuttle that you have to book as soon as you get to the hotel to save your space in the shuttle (do it as you arrive because they are usually full !! ) and they also have a shuttle to return to the hotel which we didn't use as we wanted to stay longer in the city.
Overall a great hotel, a few details like the roof decoration in the lobby is a little damaged but there is absolutely no regrets of choosing this hotel, nice, comfortable, clean, and efficient staff. Would definitely stay at this hotel again if its just for one night (proximity to the airport, far from the city)
Of course I didn't use the hotel for lunch or dinner so I cannot rate on the experience of the restaurant.

  • Stayed: September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank giny011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near El Prat de Llobregat
0.5 mi away
Best Western Plus Hotel Alfa Aeropuerto
0.5 mi away
Tryp Barcelona Aeropuerto Hotel
Tryp Barcelona Aeropuerto Hotel
#2 of 4 in El Prat de Llobregat
1,446 reviews
0.9 mi away
Salles Hotel Ciutat del Prat
Salles Hotel Ciutat del Prat
#1 of 4 in El Prat de Llobregat
1,238 reviews
Show Prices
Show Prices
Show Prices
1.5 mi away
FrontAir Congress
FrontAir Congress
#3 of 3 in Sant Boi de Llobregat
1,218 reviews
2.1 mi away
Air Rooms Barcelona Airport by Premium Traveller
Air Rooms Barcelona Airport by P...
#4 of 4 in El Prat de Llobregat
204 reviews
2.2 mi away
Ibis Barcelona Cornella
Ibis Barcelona Cornella
#2 of 4 in Cornella de Llobregat
997 reviews
Show Prices
Show Prices
Show Prices

Been to BAH Barcelona Airport Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BAH Barcelona Airport Hotel

Address: Placa la Volateria, 3, 08820 El Prat de Llobregat, Spain
Phone Number:
Location: Spain > Catalonia > Province of Barcelona > El Prat de Llobregat
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 4 Hotels in El Prat de Llobregat
Price Range: $87 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BAH Barcelona Airport Hotel 4*
Number of rooms: 257
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Hotels.com, Travelocity, Agoda, Orbitz, HotelPower, Booking.com, getaroom.com, Priceline, HotelQuickly, Cancelon and TripOnline SA so you can book your BAH Barcelona Airport Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance El Prat De Llobregat
Renaissance Barcelona
El Prat De Llobregat Renaissance
Barcelona Renaissance
BAH Barcelona Airport Hotel Province Of Barcelona, Spain

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing