This hotel has been built to a high standard on a great site, close to the airport, many of the staff are friendly and the buffet breakfast was good. Rooms are attractively priced. There is no way I should be writing a review advising people to avoid it - but here I am - for reasons the management could fix quite easily but have not done
I arrived by the city centre airport train at terminal 2. The transport infrastructure at this terminal seems to have been designed mainly for the benefit of taxi drivers and the signage explaining where one might pick up a hotel shuttle bus does not exist. I called the hotel for instructions and got advice which was vague (regarding location) and inaccurate (the driver is on his way). After waiting 45 minutes I gave up and paid for a 20 Euro 5 minute taxi ride to the hotel. In retrospect I'd advise people arriving this way to try transferring to terminal 1 to pick up the hotel shuttle - it has better signage. The hotel management could help by providing clear instructions over the phone or by their website.
BAH appears to be a good building which has been inherited by management who are either penny pinching or incompetent. My bathroom had a broken power socket, only one working light bulb and no sink plug for example. When I ordered room service nothing turned up and nobody was pickup up the phone to reception. I went there to see what was going on and, after queuing for 15 minutes, at midnight, for the attention of the only person on duty was offered the opportunity to buy a chocolate bar - but no apology.
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- Also Known As:
- Renaissance El Prat De Llobregat
- Renaissance Barcelona
- El Prat De Llobregat Renaissance
- Barcelona Renaissance
- BAH Barcelona Airport Hotel Province Of Barcelona, Spain