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“This is a nice hotel”

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Salles Hotel Ciutat del Prat
Certificate of Excellence
Fort McMurray, Canada
Level 6 Contributor
118 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“This is a nice hotel”
Reviewed October 12, 2011

We stayed here one night post-cruise. It is a very nice hotel. Very clean, spacious, and the staff spoke perfect english and were very helpful.

Even though this hotel is outside of Barcelona there is a train station about a ten minute walk away and the buses run past here as well. It is only a short train ride to the main hub as well.

It is a quiet area with a few stores and restaurants around. Even at night it was very pleasant with lots of people walking their dogs in the area.

I thought the rooms were a nice size, very well kept, and the bathroom was quite large and all marble.

Overall I thought this was a very nice hotel and would definitely recommend it to anyone passing through Barcelona.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank missedme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SallesHotels, Front Office Manager at Salles Hotel Ciutat del Prat, responded to this review, December 23, 2012
Thank you very much for your comments about our staff and facilities.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,176 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (95)
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English first
Columbia, Maryland
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 11, 2011

We stayed there from 9/22 to 9/24 before we board a cruise. After we arrived the airport, we call the hotel, the shuttle arrived quickly, actually before we get to the hotel shuttle waiting place. Because we got there around 9am in the morning, the rooms are not ready. My 76 year old mother did not feel well so she decide not to go out with us. I talked to the hotel staff request them to put her in the room when the room is ready. Later after we return at night, my mom told me the staff very politely let her in the room at 11am. The hotel is very clean, a bit walking to the train station though. The breakfast (9 euro) food is good, dinner is 20 euro for three course menu and is a good price in Barcelona standard.

The only thing I can complain about is the shuttle driver dropped us off at the wrong cruise terminal in the rain.

  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank geekmom62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SallesHotels, Front Office Manager at Salles Hotel Ciutat del Prat, responded to this review, December 23, 2012
Thank you very much for your review. I gave the room to your mother as soon as I could. Thank you !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maine USA
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 27, 2011

As close to the airport as one can get in Barcelona, but still a fast 20 minute shuttle ride. The neighborhood did not look inviting to explore. The rooms are small and the smell of perfume or disinfectant had us opening the windows and gasping for fresh air. Honor bar was empty. Very high priced, and the buffet, which is extra but a good deal, should be included at these prices. The lobby and eating areas are over lit lending a harsh look to the interior. The front desk staff were great. The bar/pub had the best food. Comfy bed, clean. Decor is nondescript. Good shuttle service to the airport. The key to the safe required a deposit, and they even wanted a deposit for a voltage converter to charge my phone for an hour. We would return if we had to, but next time may stay in downtown and just take the aerobus to the airport from Placa de Catalunya.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dr Daniel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SallesHotels, Front Office Manager at Salles Hotel Ciutat del Prat, responded to this review, December 23, 2012
Thank you very much for you comments. We appreciate your kind words about staff and shuttle services and take good note of the things you did not find so good.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yongin, South Korea
Level 3 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 22, 2011

Aware that the hotel is located out of town, we still booked the hotel not only for its closeness to the airport but also to the railway station. On arriving at the hotel, however, we were told that the railway station was closed due to construction work. For three days we had to take bus rides for 45 minutes (instead of the train's 15 minutes) to get to Barcelona city center! The hotel website even now boasts that the railway station is only 700m from the Hotel!
We too had difficulty with the transer service. We rang the hotel from the airport, but could hardly make out their low-volume mumbling recorded message. We had to take a taxi for 20 euros!
Also, the hotel brochure provided in the guest room stated that, apart from the safety deposit box provided in the guest room, guests may ask to use the "hotel safety deposit box" for valuables. However, when we enquired about it at the front desk, the woman on duty was very rude, just saying "there's no such thing!"
Otherwise, the hotel was satisfactory; in particular, the buffet breakfast was excellent.

  • Stayed August 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 88amour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SallesHotels, Front Office Manager at Salles Hotel Ciutat del Prat, responded to this review, December 23, 2012
Thank you very much for your comments. The hotel is located 10 mts walking from El Prat railway station, less than 1 km.
We are sorry if during your stay there were improvement works and the station was closed for some days but, obviously this does not mean that the station is father away from the hotel.
To keep valuable objects, there is a safety box in the room.
Thank you
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London, United Kingdom
Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 21, 2011

This is a decent hotel. The pro is that it is near the airport though they could be more efficient about answering the phone and arriving at the airport. My first attempt at calling them rang and rang so be sure to have change. The airport is so near Barcelona the benefit of an airport hotel is questionable. The "bar" is poor and staff rude, though reception staff are fine. The room was decent and clean, a bit uncomfortable if you end up in the middle of the bed given it is two singles shoved together! There is a small pool area which is a nice extra.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cal0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SallesHotels, Front Office Manager at Salles Hotel Ciutat del Prat, responded to this review, December 23, 2012
We have take note of both positive and negative feedback and we will discuss with the bar area. Thank you for your kind comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greece
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 20, 2011

1. Close to airport, 10 minute drive. Be patient with the shuttle service, takes half an hour at least for them to come, so ring once you exit the plane (know which terminal you are in 1 or 2 as they are a 5 minute drive apart). Book the service the day before you leave and make sure that you are early down in the lobby to get in.
2. Transportation to the center is ok, a 10 minute walk to the metro and a half an hour ride for 5 euro or simply a taxi from the hotel for 10-15. Prefer the taxi.
3. Can't judge the breakfast as it was not in the room price +12 euro. The coffee and croissant though cost only 2.
4. Very friendly staff, polite and helpful.
5. Views? Hello it's an industrial area, just commute to the center by train or taxi and sleep at the hotel.
6. Clean rooms, big bathroom

Only MAIN drawback, the WIFI connection was very weak with harpy any-if any - reception in the room. I personally took the room table and put it in the corridor to be able to work.

Overall ok, as long as the room you get has wifi signal.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CIVGreece
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SallesHotels, Front Office Manager at Salles Hotel Ciutat del Prat, responded to this review, December 23, 2012
thank you very much for the information provide on the side. It is accurate but please guests must call when they are in pick up area, Parking G in Terminal 1 but before. Otherwise the time to pick you up increase. Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 3 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 14, 2011

I stayed here for a layover, and it was perfect. The free shuttle service worked just fine, they were at the airport when we got there and dropped us off early in the morning. The rooms and bathroom are clean, the pool is relaxing, there are restaurants nearby. We were coming from Ibiza where we stayed at a pretty terrible hotel and this was def. needed. The bathrooms are great! Definitely lives up to its 4 stars

  • Stayed August 2011, traveled with friends
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank JoannaM321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SallesHotels, Front Office Manager at Salles Hotel Ciutat del Prat, responded to this review, December 23, 2012
Thank you so much for your positive review about our hotel and services.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Salles Hotel Ciutat del Prat

Property: Salles Hotel Ciutat del Prat
Address: Av. Remolar, 46, 08820 El Prat de Llobregat, Spain
Phone Number:
Location: Spain > Catalonia > Province of Barcelona > El Prat de Llobregat
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in El Prat de Llobregat
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Salles Hotel Ciutat del Prat 4*
Number of rooms: 130
Official Description (provided by the hotel):
This design hotel offers a free shuttle to Barcelona's El Prat Airport, located 4 km away. It offers a sauna, gym, indoor pool and rooms with free Wi-Fi, kettle and satellite TV. The stylish, air-conditioned rooms at Hotel Ciutat del Prat feature modern decor and a flat-screen TV.The hotel's classic-style Sinfonia Restaurant offers fresh Mediterranean food. There is also a cafe-bar where you can get a snack or a drink. Barcelona's Fira Congress Centre is only 4 Subway Stops away from the hotel. El Prat de Llobregat Train Station and Subway is just 800 metres walk from the hotel, connecting you also with central Barcelona in under 20 minutes. ... more   less 
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Also Known As:
Salles Ciutat Del Prat Barcelona
Salles Hotel Ciutat Del Prat Province Of Barcelona, Spain

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