Our group (4 adults aged 40s - 60s and a 20 month old boy) made our way via Sunwing's Champagne flight from Winnipeg to Holguin Jan 7/14 - Jan 14/14. Other than an extremely rough landing at the airport (perhaps the crew needs some rest?) at 3 in the morning, the flight there was relatively good. Arrangements on to the shuttle to the hotel were very organized. Check in was another situation....with our 20month old in hand we were the last to check in as we were quickly shoved to the back of the line by our oh so pleasant fellow Canadians (what happened to us - is it the winter?). We actually had to review the computer printout to find our reservation as the handwritten room card was nowhere near the spelling of our name and had our child's first name as the main occupant. And we did have some communication issues as our attendant seemed to speak very little English (or perhaps we were so exhausted at this point, no language would have made sense!). We would definitely learn Spanish for a next trip. We had upgraded to a Villa when booking and were quite happy with it (3212 - close to Atlantico and Children's club & our friends were in 9107 - complete ocean view which is what I had requested!). We had a crib waiting for us which our son slept wonderfully in. Warning to overly protective parents: the crib is from the 50's with paint chipping (probably lead LOL) and wider spaced bars, so bring your own if this bothers you. Highly recommend Buffet 1720 in the bungalow section - always something good to eat. As well, the snack Bar at the Cantina in the villa section served the best fish and chips we have ever eaten. And we ate that nearly every day of our 7 days for lunch as we considered this a treat! We had our a la carte's at La Vegetariano (fantastic!!) and Benny More (also quite good!). Spent most of our time at the pool in the Villa section as it seemed quieter than the others and enjoyed the beach. Unfortunately, I became ill our first day (influenza from the plane ride down), so I am trying to be fair to the resort and staff in my rating. We had 2 different housekeepers during our week - one was above excellent, the other was there to do her job which is fine, but I am glad I kept track of the number of towels in our bathroom as she claimed we were "missing" one. (Our friends experienced missing towels and bath mats on various days). I explained that she had only left 3 the previous day and we had no reoccurrences. Just a note: we had a refrigerator in our room but no water was stocked. An insulated carafe was supplied in our room with 2 water glasses that we could fill at the bars. We also had shampoo, conditioner and body lotion in our bathroom (large containers - not sure of the quality as we had brought our own). We only ever had bath towels supplied (no facecloths or handtowels) which is not an issue, but just something we are used to in our N.A. hotels. Excellent service at the buffets, cantina and a la carte's 90% of the time. Our tips represented our appreciation of the service. Our last night, we were the first seating at the 1720 buffet and experienced a power outage - we managed to finish our meal in the dark, but the 100 or so people in line were out of luck as the staff could not seat more people (no emergency lighting & no way to cook more food). Not sure if the power was restored that night as we had to find a place to hang out until midnite (we couldn't extend our stay past 4pm and we were to catch our shuttle at midnite for our 350am flight back to Wpg.) which is no easy feat with a 20 month old. This is a Sunwing issue, however, not Club Amigo's. Lucky for us, there are canopied beds all around the resort which allowed our child to sleep for a few hours.
Overall, we had great weather and the people of Cuba were extremely generous and kind towards us and our little one. Our friends (who are not well travelled) would love to return to this resort. I would give it a try again, hopefully with better health and maybe a different airline! Club Amigo is huge and I would really like the opportunity to explore it more - perhaps a 2 week stay next time? If you are looking for beautiful beaches, great pools and wonderful bars stay here! We also recommend it for families (although we did not make use of it, we spoke with families there that highly recommended the kids club at the resort).
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- Also Known As:
- Club Amigo Atlantico - Guardalavaca Hotel Guardalavaca
- Hotel Amigo Atlantico Guardalavaca
- Amigo Guardalavaca Hotel Holguin
- Amigo Guardalavaca Club
- Club Amigo Guardalavaca
- Club Amigo Atlantico - Guardalavaca Cuba - Holguin Province