My husband and I went to Club Amigo from June 29th to July 6th. We were there for our honeymoon and had requested the honeymoon package with Sunwing and directly with the hotel. We arrived to be put in the baracks with two single beds. We refused to spend our honeymoon in a room with two beds and they upgraded us to the baracks again with a king size bed but the room was so disgusting that I refused to stay there. I threatened to have sunwing move me to the Brisas. Finally they moved us to a much better room with a balcony. At least it was ok. I told them that I would not even allow my dog to spend a night in the baracks. We never got our honeymoon package, so if you are planning a honeymoon, I don’t recommend that resort. The sunwing rep was not helpful at all and basically ignored us.
That being said, we had one of the best vacation of all time. We met the local band that play next door at the flea market and soon became friends with the members. We basically spent the week off the resort and hung out with these guys at the bar and the beach parties. They are truly a talented bunch of guys and very friendly. Do take the time to go listen to them.
At the reception of the hotel, I truly have to say that all the workers there should be fired and replaced with people with customer service skills. It is obvious that these people do not like their jobs. They never smile and basically don’t care about the guests.
On the other hand, the staff at the bars and buffet are out of this world. Regardless if you tip them or not, you will get service with a smile. I would return to this resort only because of these special people. Do bring work gloves for the gardeners and offer them a bottle of water once in a while. They work under the beating sun and never get anything.
As for the food, well there is always something to eat, you will not go hungry but do keep in mind that it is Cuba after all and they do with what they have. As for water for your room, they leave your a carafe in your room and it's up to you to go fill it up at the bar. We requested a fridge and were told we had to pay 1 peso a day. The fridge was never delivered. Most of the rooms had fridges but we had to pay.
The beach was awesome and lots of room. On the left part of the beach, alot of Cubans hang out there, but they are all wonderful people.
We met this wonderful couple during our stay and planned to stay in touch but lost their email. There names were Moira and Samson from Ireland. If you guys are reading this, contact me as we would love to stay in touch. Moira is a blonde lady and Samson is originally from Mozambique and has dreadlocks.
As for the people of Holguin, they have our hearts. They are truly amazing people. We are going back to Holguin in September for Take 2 or our honeymoon but staying at the Brisas this time. Hopefully they are better with honeymoon packages than Club Amigo. Stay tune for our next review.
And just remember…. Do not stay in the barack…. They should be condemned!
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- Also Known As:
- Club Amigo Atlantico - Guardalavaca Hotel Guardalavaca
- Hotel Amigo Atlantico Guardalavaca
- Amigo Guardalavaca Hotel Holguin
- Amigo Guardalavaca Club
- Club Amigo Guardalavaca
- Hotel Club Amigo Atlantico Guardalavaca Cuba - Holguin Province