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“Brilliant but beware biting insects”

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Hotel Playa Costa Verde
Ranked #2 of 4 Hotels in Rafael Freyre
Reviewed January 1, 2013

Went to this hotel for the 4th time for the last 2 weeks in Dec and found staff and hotel as good as ever. But we both got bitten very badly on our legs as did many other guests and had go to the on site doctor for antihistamine injections. Many other guests also had to have treatment. This problem never happened before as the Hotel used to Fog with insecticide around the whole site each evening but only did it 4 times during our 2 week stay. Despite complaining and promises it nothing changed.
A lovely hotel to go to but take a lot of very strong insect repellant in case they do not increase fogging to its previous standard.

  • Stayed: December 2012, traveled as a couple
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5  Thank walingfen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,847 - 1,853 of 4,433 reviews

Reviewed December 31, 2012

We arrived to PCV at 10:30pm and it took about one hour to wait in a line up to check into our room because 2 bus loads of guests arrived at the same time...surely more than 2ppl could work the reception desk.
Otherwise everything was great, good ammeneties, buffet has a good selection and good food. The beach is beautiful and warmer weather in Hoguin compared to our trip last year to varadero.
Dont forget bug spray the mozzies are annoying.
The cuban ppl were great as always.

  • Stayed: December 2012
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3  Thank IndyBacsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 30, 2012

This was our 6th time in Cuba, 3rd time at this resort. We went early Dec 2012. We got a clean room with everything working fine. The beach is great ... lots of smooth sand in water, one rock ledge, and more smooth sand. I would wear water shoes as there is an odd rock here and there but not many. Can't speak to the pools as we love the beach. Drinks and light food on the beach. The food was what you'd expect in Cuba.. not fine dining but there was plenty of everything (even when we went late in the dinner hrs) and a good variety. Desserts were fabulous. There is a 24 hr snack bar which comes in very handy if you don't want to be tied down to the buffet hrs or find yourself hungry late at night. We had one special meal provided by the resort for returning visitors. There were many returning visitors, so that's an indication of the quality of this resort for so many people of all ages to keep coming back. Entertainment was ..entertaining.. most nights - unfortunately most shows were in the lobby because it was threatening rain most nights. No hint of the prostitutes mentioned in another review - this is our 3rd time here and have never seen a sign of that. Rooms were clean - we were on first floor - no critters. We were at the far end of the resort from the buffet but if you check out the map and learn the layout, there are many paths cutting across the mostly circular layout so everything is just a shortcut away. The only thing layout wise that could be improved is if there was a washroom right at the beach instead of having to cross the bridge over the conservation area to get to one. We didn't try the internet though I noticed for some reason they were down to two pc's from four the year before. I'm sure we'll be back here again.

  • Stayed: December 2012, traveled as a couple
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7  Thank waterloo89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 30, 2012

We went as a family of four, 4 yr old, 13 yr old and 2 adults on the 4th December 2012 for 2 weeks, in all the years of travelling I must say this was the best holiday I have ever had. Cuba is a beautiful place not in the least spoilt in any way by large commercial hotels. If ever you want a relaxing holiday with the kids this is the place to go. We had a family suite, kids had their own room, ensuite bathroom, hairdryer, toiletries, etc, separate bathroom for the kids, kitchen area, dining area and lounge. 2 sun terraces. As a fussy eater I must say the food was excellent a variety of choices. Staff were extremely friendly and courteous, made a lot of friends and will definately keep in touch. A lot of Canadians go to Cuba as it is just a short flight, but again they are all lovely people, a nice change to meet polite foreigners instead of the rude Polish and Russians we met in Egypt (never again will I go there). This is a place I will definately travel to again in the new Year. The beaches are clean, again lots to do without being intruded upon. If anyone writes a bad review about this place, they must be crazy, I am so fussy about where I stay and the cleanliness of room, this gets full marks from us and thank you staff at Playa Costa Verde you are doing an excellent job. Keep it up.

Room Tip: Upon your exit from Cuba you have to pay 25 pesos per person which our travel agent never told us (T...
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  • Stayed: December 2012, traveled with family
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10  Thank suzanne g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2012

We just returned from Playa costa verde dec 18, 2012. We would recommend this place anytime.
Nice clean room, very good food and staff always receiving us with a smile. Service A +++. We will return.... Intertainment great also !!!

  • Stayed: December 2012, traveled with friends
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5  Thank Lison L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2012

We came earlier than check in time and were assigned rooms quickly and left our suitcases in Luggage Room (on the right side of the reception) Got nice lunch at the buffet and moved into our rooms. We emailed the hotel in advance and asked rooms to be in the area close to the beach and next to each other. We got what we asked for. Two of our 4 rooms (second floor) had ocean views. Buffet had nice cooking stations where we enjoyed food being cooked in front of us: loved variety of fish and seafood. There was always a choice of food as well as a la carte restaunrants available. We had eleven people in our party including six kids and always found food to please everybody. Room was large and very clean. No issues with housekeeping, water daily replenished. Waiters were very attentive and we left one peso (close to $1) per meal per family. No Cubans asked for pesos or begged for clothing at the beach, Nice and quiet resort. We went for two sightseeing tourc and loved them: farm, horseback riding, fishing, swim with dolphins. Arranged them through Joel who works for the local nature park and can be reached by phone from the lobby, his number is 005352709018. His prices are better than those of reps at the hotel and he is very attentive to your requests. We saw positive comments about him at Tripadvisor and were happy when we saw him at the hotel. Mosquitos and sand flyes exist on the beach so please take Off or something to deal with them which is usual at Carribbean countries. Weather was very warm as well as the ocean. We researved VIP lounge on the way back at Holguin airport for CUC 25 per person and highly recommend it. A rep from the airport was assigned to us and took us to customs and check in on priority service without waiting in line in the crowded airport. VIP lounge is spacious and has all inclusive drinks, chips and sandwiches with ham and cheese. Great option to avoid the crowd. We are happy to recommend the hotel and their services

Room Tip: Second floor rooms
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  • Stayed: December 2012, traveled with family
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3  Thank JannaandGeorgia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 26, 2012

First of all I cannot believe the shocking bad reviews on this hotel. I am normally the 1st to complain if something isn't right. However this Hotel couldn't do enough for us. We were welcomed by a Champagne Reception and checked in for our rooms. Our room needed a bit of attention at 1st but all sorted within 2 hours. Weather was hit and miss few days of rain but we made the most of the sun when it was out. Every Restaurant was Amazing including the Cuban and the Japanese.
A nice touch was a British Night which a lot of other British Holiday makers snubbed. They don't know what they missed out on it was brilliant!
The pool was clean and well maintained as well as the grounds. They have the usual plastic cups in the bars, however they are more than happy to fill your own cup/mug if you take 1. We met some fantastic Canadian friends and some new English friends who we will keep in touch with forever. It is clear to see that this hotel cares and tries to welcome repeat guests which is where their main intake of money comes from. Rooms clean and extremely spacious no critters inside the room at all.
Overall 10/10 and already planning 2nd Trip

  • Stayed: November 2012, traveled with friends
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15  Thank bondyboy21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Playa Costa Verde

Address: Playa Pesquero, Rafael Freyre 83300, Cuba
Location: Caribbean > Cuba > Holguin Province > Rafael Freyre
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Rafael Freyre
Price Range: $109 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Playa Costa Verde 4*
Number of rooms: 480
Official Description (provided by the hotel):
Accommodation, buffet meals, 3 a la carte restaurants and El Bohío resturant with charge, 7 bars, 24-hour snacks and lobby, unlimited drinks, Mini Club, pools, Jacuzzis, day/night entertainment, water/land sports with equipment and instruction, gym, air-conditioned rooms with bathroom, hair drier, telephone, safe, satellite TV, iron and ironing board, tea/coffee maker, mini fridge with welcome drinks, terrace or balcony. All Inclusive! Plus ($): internet, tours, hairdresser, massage, car rental and shop. ... more   less 
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Also Known As:
Playa Costa Verde Cuba
Playa Costa Verde Rafael Freyre
Playa Costa Verde Holguin
Costa Playa Verde
Hotel Playa Costa Verde Holguin Province, Cuba

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