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Reviews (1,772)
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All reviewsreduit beachti bananecreole restaurantkreole roomsgarden patiost luciaa pool view roomfive minute walkmain buildingall inclusive packagerodney bay areapigeon islandpool sidelovely poolfriendly hotelrestaurants and barslive entertainment
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6 - 11 of 1,772 reviews
Reviewed 4 weeks ago via mobile

The room is so comfortable, the bartenders are excellent, great drinks, great customer service.
The supervisors are excellent always attentive always friendly..... But I had one complaint.... The some of the waitresses were lukewarm, sometimes I felt like I was bothering them. Some of the people that made my stay memorable were Aldrich, Sean, Patricia, Genevieve, Salyne just a few a can remember. I'm definitely going back though

Stayed: June 2018, traveled as a couple
Thank Kharajay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CocoPalmManagement, Owner at Coco Palm Resort, responded to this reviewResponded 3 weeks ago

Thank you for choosing to stay at Coco Palm for your vacation. We appreciate your review and positive feedback.

Most of all, we are so pleased you called out those who made your stay so enjoyable. Our General Manager will certainly be sharing your feed back with the team. For those that didn't go the extra mile, we apologise.

We look forward to welcoming you back to Coco Palm and assure you it will be with the warmest of welcomes.

Best wishes,
Coco Management and Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

It had been about three or four years since I last stayed at Coco Palm and I was pleasantly surprised at some of the improvements they had made. In particular was their stable and strong wifi signal in the room and around the property. The food was also much better than I remember both in terms of taste and presentation. The room was always cleaned thoroughly each day and in the evening around 6pm staff checked to see if there was anything that was needed.
It is a great location in Rodney Bay with quick walks to the beach, restaurants, and shops in the area.
I would stay at Coco Palm again.

  • Stayed: June 2018, traveled on business
    • Value
    • Location
    • Service
Thank Brian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CocoPalmManagement, Owner at Coco Palm Resort, responded to this reviewResponded 3 weeks ago

Thank You for your positive review on your return to Coco Palm. Glad you appreciate the improvements we make at Coco Palm. Yes, WiFi is a challenge on island but we continue to push for greater signal as we recognise this is simply a necessity particularly for our corporate clients.

Our F&B continues to go from strength to strength with our team which we are happy was not lost on you! The F&B team won department of the year as they have all certainly stepped up their game. We have had several events in the last few months which have all gone very well and we know just how important breakfast and service throughout the day for either business or leisure guests.

We will certainly have our General Manager share your kind sentiments and hope you will be back to see the additional improvements we have planned.

With thanks,
Coco Management and Team

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Reviewed 4 weeks ago

I have been to St. Lucia plenty times and stayed in Rodney Bay more often than not but only discovered Coco palm resort on a recent visit. This is excellent hotel, the rooms were comfortable and clean, very friendly staff, excellent buffet meals and so near everything.

I am into exercise, it is has a decent gym and it is near the street as well so you can do a good walk or run within the radius of the hotel. It is in the heart of Rodney Bay in all directions which means that you are near to everything.

Room Tip: The hotel has a an older set of rooms which are a bit cheaper and the more modern upscale side.
  • Stayed: June 2018, traveled on business
    • Location
    • Cleanliness
    • Service
Thank Shantal M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CocoPalmManagement, Owner at Coco Palm Resort, responded to this reviewResponded 3 weeks ago

Happy to hear you discovered Coco Palm on your recent stay in Rodney Bay! We appreciate you taking the time to write such a positive review which we know will guide future guests.

Our General Manager will share your kind endorsement of the Coco Palm Team and the F&B department who made your trip so enjoyable.


We hope to have the opportunity to welcome you back to Coco Palm on your next visit.

With thanks,
Coco Management and Team

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Reviewed 4 weeks ago

The is an awesome place to stay when visiting Saint Lucia. We actually stayed there twice in two weeks. The swim up rooms a real plus. The rooms are a bit dated but this is St Lucia not Hollywood, your in a tropical paradise. The staff are FANTASTIC, they meet you at the door with rum punch (what's not to love). A very nice Breakfast is included with your stay. Thank You Coco Palm for being a great addition to our vacation.

Room Tip: Get a swim up room, you will not regret it....
  • Stayed: June 2018, traveled with family
    • Location
    • Sleep Quality
    • Service
1  Thank haroldw429
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CocoPalmManagement, Owner at Coco Palm Resort, responded to this reviewResponded 3 weeks ago

Thank you for the perfect score on your recent two stays at Coco Palm!

We are happy to have had the pleasure to host you on your trip to Saint Lucia. Glad to hear you opted for our lovely swim up rooms which are certainly worth the upgrade. This will certainly encourage future guests to take note from you! We can confirm our rooms will be getting upgraded in keeping with the new lobby revealed in December.

Your kind compliments of our Ti Bananne team and breakfast along with the welcome team at Coco Palm will be shared by our General Manager who do get the credit to make your trip so special.

With thanks,

Coco Management and Team

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Reviewed June 11, 2018 via mobile

A big shout out to all the staff!!

What a fabulous resort with outstanding food and staff.
Spring for the extra bucks and get the swim up pool. 3 minute walk to beach. 2 minute walk to casino. Best steel pan player I have ever heard. Live DJ on Saturday night.
A couple of all you can eat buffets.
This is truly a hidden gem in the hotel world!!!
Thanks much!!!

Stayed: June 2018, traveled with friends
1  Thank slotmamma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CocoPalmManagement, Owner at Coco Palm Resort, responded to this reviewResponded 4 weeks ago

Thank you for choosing to stay at Coco Palm and posting such a fantastic review!

We totally agree, it is definitely worth a few extra $ to indulge in our Luxe Swim Up Rooms! Opening right on to the pool there is no need to leave your room to enjoy the oasis pool!
Our GM will be happy to share your kind compliments with the team who made you feel so welcome.

We look forward to welcoming you back to Coco Palm as one of our valued family of returnees.

Warm regards,
Coco Management and Team

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