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Reviews (3,209)
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Reviewed October 2, 2017

Wifi slow as it is free open one and all guest connecting to it.

No varieties in breakfast and the food not tasty at all. They dont even know how to make coffee Late.
beach not clean during the day, some guests throw bottles and tissues inside. common area between room not clean as well. some guests leave the trays between rooms on the floor.

  • Stayed: September 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
1  Thank Mohamad M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fujairah Rotana R, General Manager at Fujairah Rotana Resort & Spa - Al Aqah Beach, responded to this reviewResponded October 13, 2017

Dear Mr. Mohamad,
Thank you for taking the time to post your feedback.
With much regret we noted that our services and facilities did not meet your expectations.
Please accept my and my team’s sincere apologies for our failure to meet our, and your, standards.
If you were to give me the opportunity to address the issues raised in your review, I would be most grateful.

Sincerely,
Ulrike Andorff
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 1, 2017

We needed this much awaited break and more reasons to celebrate as it was the birthday weekend. We had a great time in this short and sweet holiday and most importantly, Rotana Fujairah had all the components / activities to keep us all engaged. Our toddler son was actively busy as the hotel was too lively and easy to reach out anywhere and staff was courteous & friendly too. We all enjoyed our stay very much and look forward to visiting back again in the near future.

  • Stayed: September 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank nmp0822
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fujairah Rotana R, General Manager at Fujairah Rotana Resort & Spa - Al Aqah Beach, responded to this reviewResponded October 13, 2017

Dear Valued Guest,
I am very pleased to read your wonderful review of your holiday with us at Fujairah Rotana Resort & Spa and would like to personally thank you for choosing our Resort to celebrate your Birthday above the many options available in Fujairah.

Thank you for your kind acknowledgement of our warm hospitality, exquisite facilities. We make every effort to maintain the high standards of timely and quality service delivery Rotana is renowned for, and we are delighted that we have been successful in achieving this during your stay.

Thank you for recognizing our team who impressed you by their attention and professionalism. It is always with pride that I am able to personally recognize them for their efforts to exceed our guests expectations and provide a truly personalized service on all occasions.

We very much look forward to welcoming you back

Yours faithfully,
Ulrike Andorff
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 1, 2017

I recently spent an amazing weekend at the Fujairah Rotana Resort and Spa which is the outstanding resort on the UAE east coast. the hotel is modern and well-laid-out with a wide range of excellent amenities, restaurants and other features. The beach is enormous with lounge chairs, lifeguards, diving and watersports. The resort is very family friendly and people of all ages were enjoying the very large pool. This is a fabulous resort and I thoroughly recommend it.

  • Stayed: September 2017, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank Ian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fujairah Rotana R, General Manager at Fujairah Rotana Resort & Spa - Al Aqah Beach, responded to this reviewResponded October 13, 2017

Dear Mr. Ian,
Thank you very much for your very positive review of your recent holiday with us at Fujairah Rotana Resort & Spa.
With much pleasure I read about your experience with our hotel facilities and services and it is wonderful to learn how much you enjoyed your time.
Your recommendation on TripAdvisor is indeed treasured, and I look forward to welcoming you back to Fujairah Rotana Resort & Spa in the future.
Sincerely,

Ulrike Andorff
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2017 via mobile

Spent 2 nights for my wife’s birthday in a suite on the 3 rd floor.

We live in Abu Dhabi and the drive is spectacular and upon arrival we were checked in efficiently.

Our room was comfortable with a sea view.

What’s Good:

Beach.

Staff - very attentive.

Choice of restaurants.

Kids activities.

We also requested a cake for my wife’s birthday and they accommodated.

What’s Bad:

Nothing too serious.

To conclude- if you fancy a break in a superb location, go for it.

Stayed: September 2017, traveled with family
Thank Jeff C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fujairah Rotana R, General Manager at Fujairah Rotana Resort & Spa - Al Aqah Beach, responded to this reviewResponded October 13, 2017

Dear Mr. Jeff,
Thank you for sharing your experience from your recent stay with us at Fujairah Rotana Resort & Spa on Tripadvisor.

I am pleased to read that you enjoyed your stay with us and you were overall happy with the services provided by our colleagues. It is very special to be referred to as “Good Hotel for a break ” and I am very grateful to you for this wonderful compliment. I have shared your appreciation with the entire team and they all are happy to hear that you had a wonderful holiday with us.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Fujairah Rotana Resort & Spa.

Sincerely
Ulrike Andorff
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 29, 2017

Even though the drive is a bit hectic from Dubai, it has a great location for families with kids. The beach is clean and nice in the evenings. Good breakfast and dinner. Thank you Aliya for the great service.

  • Stayed: September 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank Rasika W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fujairah Rotana R, General Manager at Fujairah Rotana Resort & Spa - Al Aqah Beach, responded to this reviewResponded October 13, 2017

Dear Mr. Rasika,
Thank you for posting your review about Fujairah Rotana Resort & Spa on Trip Advisor.

We are glad to read from your review that our property was one of the best hotels that you had ever stayed in. We are happy to hear that you found our services to be outstanding and our ambassadors were genuinely friendly and helpful. I will be sure to share your wonderful comments with Aliya.

Thank you once again for recommending our property and I look forward to welcoming you back.

Ulrike Andorff
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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