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4 - 9 of 43 reviews
Reviewed June 1, 2018 via mobile

Where do I start - trouble started from booking, should have read the signs. Hotel cancelled our booking 3 times before confirming and each time I rebooked, the price went up. We were so desperate for accommodation - I had to rebook.

We booked to stay 5 nights - our flight got cancelled due to the strikes in Paris - so our stay was cut short to 4 nights - I rang the hotel to advise them we would be flying in a day late (I didn’t care paying for the missed night) - they confirmed all was ok. However that was not the case and on arrival we were told our room was not available anymore / even though I had called and advised them. They had already charged the full amount to my card as well. After he could see we were all visibly upset he made arrangements and got us a room. He did manage to slip in a sly comment “I will have to tell someone they can’t stay here tonight” - how is this my problem?

On arrival - the man at the front, I think he was the manager (wore glasses) was so rude. Every time I asked a question he would sigh, very loud & roll his eyes. This type of attitude is unacceptable.

We booked a junior suite - it was comfortable - the only downfall, no air conditioning and it gets really hot and unbearable. We slept with the window open and got bit by mosquitoes, can’t win. Room was not serviced properly, amenities not refilled - towels just chucked onto the bed. Disgusting.

Location - nothing is nearby. No food shops, beware if you do stay here, you are not allowed to take food in - as they expect you to eat from the room service menu or the “Michelin” star restaurant.

Everything left such a bad taste in our mouths - we stayed 2 nights but paid for 5.
I was happy to wave that place goodbye.

Highlight - The 3 ducks that roam the property.

I have stayed in many hotels and this one is the worst.

Date of stay: June 2018
Trip type: Traveled with family
1  Thank cas_clay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 20, 2018 via mobile

We stayed here for 1 night on a cycling trip. The receptionist was one of the most pleasant front of house people I have ever met. The room was as it should be, and had a small balcony looking over the garden and onto the river. There is a nice walk along the old haulage path, a bit overgrown in spots but a lovely place to be on a misty fine morning with only the river birds for company.
Their Michelin star restaurant was “too gourmet” for the cycling men’s needs, so that is a pleasure that will have to await my return.

Date of stay: May 2018
Trip type: Traveled with friends
1  Thank AMDG56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago
Google Translation

Date of stay: July 2019
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 12, 2019 via mobile
Google Translation

Date of stay: May 2019
Trip type: Traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2019 via mobile
Google Translation

Date of stay: November 2018
Trip type: Traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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