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“An excellent place to stay” 4 of 5 bubbles
Review of The Fern Residency, Tezpur

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The Fern Residency, Tezpur
Ranked #2 of 7 Hotels in Tezpur
Certificate of Excellence
Mumbai
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“An excellent place to stay”
4 of 5 bubbles Reviewed June 4, 2014

The Fern Residency is a brand new modern hotel in Tezpur. We were pleasantly surprised at the décor, the service and the ambience. The rooms were tastefully furnished with an excellent air conditioning system. Bathrooms were modern with excellent fixtures.
The food was delicious and the staff courteous and obliging. Would recommend it whole heartedly.

  • Stayed May 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Superwife23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernresidency, General Manager at The Fern Residency, Tezpur, responded to this review, July 2, 2014
Dear Guest,

Greetings from The Fern Residency, Tezpur!

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience with us.

It is our earnest endeavor to ensure that our guests enjoy a comfortable & memorable experience and I am delighted to know that you had a comfortable stay with us.

Thank you so much for sharing your feedback.

We greatly value your patronage and look forward to welcoming you back soon.

Kind regards,
Ashok Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

66 reviews from our community

Traveler rating
    20
    30
    8
    7
    1
See reviews for
21
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Guwahati, India
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed May 27, 2014

Very well managed hotel, little away from the town, but very convenient in location for people who wants to stop over while travelling to - Tawang or Bomdila. Great ambience , tasteful décor and nice courteous staff. The selection of food is adequate -- particularly the Italian section (Pasta) is just great . The breakfast is wholesome and served well ! Great place to hold small convention of 2-300 people as well. Highly recommended !!

  • Stayed May 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank SUMANHAZARIKA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernresidency, General Manager at The Fern Residency, Tezpur, responded to this review, July 2, 2014
Dear Mr. Hazarika,

Greetings from The Fern Residency, Tezpur!

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience with us.

It is our earnest endeavor to ensure that our guests enjoy a comfortable & memorable experience and I am delighted to know that you had a comfortable stay with us.

Thank you so much for sharing your feedback.

We greatly value your patronage and look forward to welcoming you back soon.

Kind regards,
Ashok Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tinsukia, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed May 19, 2014

The hotel is so well located and has good parking place which was our requirement .The staff is veri courteous and professional !!! Stayed in the fern suite which is veri spacious and not at all cramped .Only one thing is the non availability of english news channels,otherwise avery nice and comfortable experience !!!!!!

  • Stayed May 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bharati2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernresidency, General Manager at The Fern Residency, Tezpur, responded to this review, July 2, 2014
Dear Ms. Bharati,

Greetings from The Fern Residency, Tezpur!

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience with us.

It is our earnest endeavor to ensure that our guests enjoy a comfortable & memorable experience and I am delighted to know that you had a comfortable stay with us.

Your kind words of appreciation for our staff members will go a long way in motivating and encouraging them to deliver better services in future.

We are in process of adding more English News Channels.

Thank you so much for sharing your feedback.

We greatly value your patronage and look forward to welcoming you back soon.

Kind regards,
Ashok Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tinsukia, India
Level Contributor
132 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 417 helpful votes
4 of 5 bubbles Reviewed May 7, 2014

Stayed here for a Night while on a conference. Was upgraded to The Fern Suit on arrival which was an excellent gesture. The Location is a bit far (by standards of a small town) from the Central Tezpur and around 1KM distance from Mission Chariali. The rooms were clean and spacious. The TV in the suit room 211 was placed in an uncomfortable position. Room service is slow. Housekeeping is fast and prompt. Food needs improvement. Breakfast was good and offered good variety ( again by standards of a small town). Overall a Good New Hotel. Lobby is imposing. 24 Hours Coffee Shop is there, however didn't get time to visit. I haven't stayed in any other Hotel in Tezpur but have heard this to be the best and clean as its a very very new hotel. A good option.

Room Tip: Ask for upgrade.
See more room tips
  • Stayed May 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank SaileshSarmah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernresidency, General Manager at The Fern Residency, Tezpur, responded to this review, July 2, 2014
Dear Mr. Sarmah,

Greetings from The Fern Residency, Tezpur!

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor & encouraging us.

We have noted your comments on T V location in Suite room & Room Service standard and will certainly work towards improving it.

Thank you so much for sharing your feedback.

We greatly value your patronage and look forward to welcoming you back soon.

Kind regards,
Ashok Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
91 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 bubbles Reviewed April 10, 2014 via mobile

1. Good buffet dining.

2. Happy and responsive front desk.

3. Clean and ok sized rooms.

4. Centrally located.

5. Poor views as muck around can be cleaned.

6. Broken cupboards point to poor maintainance standards.

7. Best place in Tezpur.

Stayed February 2014, traveled on business
Helpful?
1 Thank AmitMathur54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernresidency, General Manager at The Fern Residency, Tezpur, responded to this review, July 3, 2014
Dear Mr. Mathur,

Greetings from The Fern Residency, Tezpur!

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience with us.

We have noted your comments on the maintenance & cleanliness and will certainly work towards improving it.

Thank you so much for sharing your feedback.

We greatly value your patronage and look forward to welcoming you back soon.

Kind regards,
Ashok Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guwahati, India
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed March 12, 2014

I stayed at the Fern residency, Tezpur for 1 night on 08.03.2014 as I was on an official trip to Tezpur. This was my first visit to Tezpur and I did not have very high expectations from the hotel from my previous experiences at staying in smaller town hotels in India. However I was in for a very pleasant surprise. I was told that the hotel was on the outskirts, but it did not feel like it was very far out. Instead, the greenery around the hotel gives it a very pleasing and calm atmosphere. Check in was a breeze as I already had a reservation. The room was very nice,and the hotel being new,the sheets and towels were also very new. The washroom was spotless too. The staff were very friendly and eager to please.8th being International Women's DAy ,The reception staff requested me to cut the cake for their Women's day celebration :).. Breakfast was complimentary. Initially I was a tad disappointed when no buffet was laid out as there were very few guests..but I was requested to order anything I fancied from the breakfast menu and the food more than made up for any disappointment I may have felt. They had the most amazing pancakes soaked in honey, and also yummy sausages and potato wedges. Coffee was fairly decent too. Check out was also quick and pleasant, and I really hope to return there with my family for a weekend break sometime in the near future..

  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Neelakshi11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernresidency, General Manager at The Fern Residency, Tezpur, responded to this review, July 3, 2014
Dear Ms. Neelakshi,

Greetings from The Fern Residency, Tezpur!

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience with us.

It is our earnest endeavor to ensure that our guests enjoy a comfortable & memorable experience and I am delighted to know that you had a comfortable stay with us.

Your kind words of appreciation for our staff members will go a long way in motivating and encouraging them to deliver better services in future.

Thank you so much for sharing your feedback.

We greatly value your patronage and look forward to welcoming you back soon.

Kind regards,

Ashok Singh

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed February 8, 2014

This hotel is, Undoubtedly, the best hotel of North East. One must take a break if he/she is on the way to Arunachal. Never expected this kind of property in a place like Tezpur. Hotel needs to work on few things like cleaniness. Since it's a new hotel, it is looking good now. Staff is customer centric which is very good. Must work on providing good range of breakfast. Due to low occupancy, hotel is making breakfast on order only.

  • Stayed December 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Sanjay Batra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernresidency, General Manager at The Fern Residency, Tezpur, responded to this review, July 3, 2014
Dear Mr. Batra,

Greetings from The Fern Residency, Tezpur!

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience with us.

It is our earnest endeavor to ensure that our guests enjoy a comfortable & memorable experience and I am delighted to know that you had a comfortable stay with us.

Your kind words of appreciation for our staff members will go a long way in motivating and encouraging them to deliver better services in future.

We have noted your comments on the cleanliness & Breakfast and will certainly work towards improving it.

Thank you so much for sharing your feedback.

We greatly value your patronage and look forward to welcoming you back soon.

Kind regards,

Ashok Singh

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Fern Residency, Tezpur

Property: The Fern Residency, Tezpur
Address: Mission Charali | Baruachuburi, Tezpur, India
Location: India > Assam > Tezpur
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 7 Hotels in Tezpur
Hotel Class:3.5 star — The Fern Residency, Tezpur 3.5*
Number of rooms: 42
Official Description (provided by the hotel):
The Fern Residency, Tezpur offers a premium hotel experience of 42 spacious rooms in a contemporary environment and the latest business facilities. With an excellent location on the NH52 highway into Tezpur, the hotel is easily accessible from Indian armed forces bases and the town’s main business districts.Experience world-class dining, entertainment, spa and meeting facilities at The Fern Residency, Tezpur, the ideal hotel for travellers to Tezpur. LOCATION: The Fern Residency, Tezpur is very well connected to all parts of the town, just 1.3 km from the Mission Chariali junction. The Salonibari Tezpur airport and the Indian Air Force station is 6 km away. There are three direct flights a week from Kolkata. Tezpur is located 180 km from Dispur and Guwahati, which also accessible by daily bus services. ... more   less 
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Also Known As:
The Fern Residency, Tezpur Assam

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