Stay clear of this hotel unless you want to be treated poorly, stay in a filthy room that is not cleaned properly and be ripped off with room rates.
This hotel has no interest in keeping a customer satisfied which is quite apparent from when you first enter the establishment.
I have stayed in hotels all around the world and by far this is the worst I have ever come across.
The salon downstairs also lacks any customer service and did such a poor job with hair and make up I ended up redoing it all myself.
I also had family staying there and they also had issues with the rooms and booking prices / charged prices.
- Official Description (provided by the hotel):
- Mantra Bell City is located in Preston, just 20 minutes from the Melbourne CBD and airport, and within ten minutes of the Austin Hospital. It is close to both train and tram lines making it highly accessible to many of Melbourne's main attractions. Mantra Bell City offers guests stylish, well-appointed, fully furnished One and Two Bedroom Studios and Executive Suites with a kitchenette or full kitchen, business desk, wireless internet access, air-conditioning, in-room safe and LCD TV. Cot and high chair hire is available in all rooms on request and the One Bedroom Manhattan is wheelchair accessible. The onsite facilities include an outdoor swimming pool, extensive gym with sauna, business centre, dry cleaning and laundry services as well as 24 hour room service, two restaurants and bars and a handy cafe with convenience store. Please note: Mantra Bell City charges a cash bond of $400. Government issued photo ID is required at the time of check in. ... more less
- Reservation Options:
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- Also Known As:
- Rydges Bell City Hotel And Residences
- Bell City Hotel Residences
- Bell City Preston
- Mantra Bell City Preston, Greater Melbourne