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“Fantastic place to stay.” 5 of 5 bubbles
Review of Bell Motel

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Bell Motel
Ranked #1 of 3 Hotels in Preston
Certificate of Excellence
Launceston, Tasmania, Australia
2 reviews
“Fantastic place to stay.”
5 of 5 bubbles Reviewed March 13, 2013 via mobile

We came here with a family member who needed a life saving operation at the Austin hospital. We have found both the owner Rob and his staff to be kind and honest in every way. We have been there two weeks and are looking at another three. thanks.

Stayed March 2013, traveled with family
Helpful?
Thank Rodney B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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140 reviews from our community

Traveler rating
    61
    58
    12
    3
    6
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Brisbane, Australia
Level Contributor
4 reviews
4 hotel reviews
3 of 5 bubbles Reviewed February 18, 2013

Stayed in the budget room which faced road and knew there would be some noise and so not a problem. Room was spacious and had all things needed eg hair dryer ,table and sitting chairs
The building is some years old now and probably you could say that it is reaching a time where a programme of refurbishment is just about due eg repaint to lighten everywhere,change of dated wooden furnishings, brighter carpet and new air conditioners maybe
Continental breakfast agreeable although its a long bow to say its free . Six cereals provided but one container empty - maybe could add yogurt to menu
Free internet very useful but pay for paper a bit strange ie be bold say its free
Some may say a few quirky rules adorn the premises which are probably not really needed by intelligent people
Reception lady very helpful albeit not a minute to spare with many tasks
Overall we were happy with our stay but budget room only budget if others motels of same standard were dearer ie price was top for budget

Room Tip: Non buget rooms would be quieter
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swan Hill, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 7, 2012

I recently stayed in this motel for 12 nights while my wife was in hospital. I was recommended this motel by her Doctor. I found the motel to be clean and tidy. The whole motel, including the car parking was safe and secure. In defence of one of the other reviews, I stayed on Bell Street and found that once I closed the bedroom window, there was no traffic noise whatsoever.
I would like to thank Rob and Kath (the owners) and Chris (a staff member) for everything they did for me. They made me feel welcomed and at home and couldn't be more obliging. I will be booking in here again soon and as much as these are difficult times for us with my wife needing such medical attention, I know they will make my stay as easy as possible.
Thanks again.
Harry Dunstan

  • Stayed September 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank HarryDunstan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penshurst, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 27, 2012

The motel in Bell street is not a Golden Chain motel now - it is privately owned and the new owners have renovated the whole motel. They are very pleasant people and very helpful. I have stayed in the same motel once a month for the past 20 years and seen different people running the motel. Now Rob and Kath are very good at their jobs and run a good motel.

Room Tip: Choose a ground floor or an upstairs one
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  • Stayed December 2011, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Norma S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast, Australia
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed January 22, 2012

The motel brochure says 'the Bell Motor Inn offers true country charm' etc. BUT the proprietor has clearly watched Fawlty Towers and would give John Cleese a run for his money! DO NOT stay in the cheaper rooms backing onto Bell Street as the road traffic noise is absolutely terrible. On the plus side, the tariff includes a continental breakfast and the location is good if you are doing business in the north of Melbourne. Nearby is also the delightful Preston Markets. HOWEVER, DO NOT stay over the road at the hotel that used to be the PANCH hospital - you will seriously regret staying at such a disgraceful place.

Room Tip: Pay more for either a room in the main building on the north side (away from Bell Street) or in the...
See more room tips
  • Stayed January 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Rossko_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Bell Motel, responded to this review, September 15, 2012
It is true we are on a busy road and it can be noisy. To compensate for this we offer a 30% discount for a 2 night minimum stay on the Bell St side of the motel. These are the most heavily booked rooms due to a $40 / night saving. Some people do not read the conditions or listen to the check in explanation. Want a free upgrade, we are unable to help with this and it does upset some people
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed October 4, 2011

We booked in for one night before our flight out the next day. The room we had was cold, dated and had a strong musty smell.
When we attempted to put the heater on it was very noisy. After making a call to the front desk they sent an individual to review the situation. After hearing the heat unit he said he would bring us a mobile oil heater.
We paid $140.00 for the night. The room was no where woth this amount. Offering this as the only solution we decided to move out. When I explained our disappointment and the details supporting our decision, the individual in the office began to get defensive and basically said suit yourself.
There was no other options presented, such as another room (the place was empty).
We decided to try accross the street at the Sleep & Go. We not only found a clean and modern room, it was $114.00/night.
We should have looked at the reviews on Tripadvisor, they speak for themself.
It is hard to believe that they are able to run an accomodation in this manner.

  • Stayed October 2011, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank Dave D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Bell Motel, responded to this review, September 15, 2012
This guest complained about a noisy air conditioner after he had used the room for 3 hours.
The duty manger was going to move him but wasn’t given a chance they where leaving and wanted a full refund. Threatened us with a bad review.
Guess what the noise was a stick pushed into the air conditioner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed September 27, 2011

We travelled to Melbourne for a funeral and wanted to stay near family. Unfortunately we picked this place. The rooms were dirty and cold. We asked for an extra heater as I was up feeding a 3 month old at night and the staff member said the heating was adequate and they would not provide one. The furnishings were very outdated which would be okay if it was cheap priced but it wasn't. The spaces behind draws and beds looked like they hadn't been cleaned since the 70s. The beds were lumpy and old and the bedspread looked like it hadn't been cleaned since the 70s as well. There were signs all around the place, inside and outside warning you not to do certain things, you would be fined. So uninviting and rude, I don't recommend this place at all. One particular staff member was just horrible. Stay across the road at the new hotel complex if you need to stay in north melbourne. I stupidly thought that old fashioned motel hospitality might still exist.

  • Stayed July 2011
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank nik_star1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Bell Motel, responded to this review, September 15, 2012
What can I say the place is a very clean 3 1/2 star motel?
We pride ourselves on the cleanliness of the motel.
Our heating is reverse cycle air conditioning and it takes a little while to heat the room.
Check the wotif site for guest reviews we score above the Melbourne average rating
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bell Motel

Property: Bell Motel
Address: | Cnr Patterson & Bell Streets, Preston, Darebin, Victoria 3072, Australia (Formerly Golden Chain Bell Motor Inn)
Location: Australia > Victoria > Greater Melbourne > Darebin > Preston
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Preston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Bell Motel 3.5*
Number of rooms: 33
Official Description (provided by the hotel):
Looking for Melbourne accommodation in a great location?At the Bell Motel, you are perfectly situated to explore and experience the delights of Melbourne. Conveniently located in Preston and only 20 minutes to Melbourne's CBD and Tullamarine Airport, 10 minutes to the Ring Road and Eastlink and close to a direct train route to the MCG, Etihad Stadium and Melbourne's Tennis Centre, the Bell Motel is ideally situated to meet the needs of both corporate and leisure travellers. The motel is located close to the Mercy, Austin, Heidelberg Repatriation and Warringal hospitals. Direct public transport to hospitals is nearby. We are also situated close to the Darebin International sporting complex. The Bell Motel offers true country charm close to the heart of the city. The motel has 33 rooms, including spa suites, which are well appointed and provide comfortable, secure and affordable accommodation.Free continental breakfast is also included. Our conference room can seat up to 30 people and provides excellent facilities for your next business meeting. Take a dip in our outdoor pool or chill out in our landscaped BBQ area - perfect for the busy executive or weary traveller. Access to the metropolitan and western ring roads is close by and tram, rail and bus networks are only a short walk away. We aim to provide a clean, safe and comfortable experience without being in a crowded environment. ... more   less 
Reservation Options:
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Also Known As:
Bell Motel Preston, Greater Melbourne

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