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“Don't accept a ground floor room”

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BreakFree Bell City
Ranked #3 of 3 Hotels in Preston
Reviewed March 22, 2013 via mobile

I was given a ground floor room, which was very noisy and had timber blinds which were completely inadequate at blocking out the outdoor lighting - it was pretty much daylight all night. The bed was very soft and felt worn out...the toilet rocked and everything was very tired. The aironditioning unit was very noisy an there was no way to turn it off...it may have been there to try and dull all the other noises.

Nice big TV and foxtel.

  • Stayed: March 2013
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1  Thank Vanessa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SnGmanager, General Manager at BreakFree Bell City, responded to this reviewResponded April 3, 2013

Hi Vanessa B,

Thank you for taking the time to review your stay here, we appreciate your feedback. The weekend you stayed we were at full capacity here due to the Grand Prix, yet if this hadn’t been the case we would have done our best to move you to a quieter room on a higher floor. Please let our guest services team aware of the issues you experienced next time you stay with us and we will ensure they are not repeated.

Kind Regards,

Hotel Management

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1,279 - 1,285 of 1,389 reviews

Reviewed March 20, 2013

We were visiting family in next suburb and cannot comment on anything other than our room and parking. The room was modern, small but good design to make the most of available space and very comfortable king size bed. We arrived late afternoon on a hot February afternoon and our west facing room with the full glass wall was stifling, the blinds were drawn but the air conditioning couldn't cope. We left the room to visit our family and returned at 11pm and without the sun on window it was beautifully cool. The following day we planned to return after sun down for comfort. Car parking was available with ample spaces outside and underground for a most reasonable $5 per day. There was plenty of activity in the foyer area so I expect this hotel is popular and convenient for city and the airport - also there were dining choices being within a larger complex.
This hotel offers good accomodation for those who wish to literally 'sleep and go'

Room Tip: A room not facing west west in the summer would be a consideration.
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  • Stayed: February 2013, traveled as a couple
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Thank JanCba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SnGmanager, General Manager at BreakFree Bell City, responded to this reviewResponded April 3, 2013

Hi JanCanberra,

Thank you for your lovely review on your stay here at Sleep & Go, we appreciate the feedback. Your feedback about the sun has been noted, and we are looking into possible solutions for the future. Look forward to having you both stay with us again soon.

Warm Regards,

Hotel Management

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Reviewed March 16, 2013 via mobile

On the first vieuw everyting looks nice, but they charge you for everyting! The wifi connection for example is very expensive!!
Its clear that they want to make money!
They don't clean the rooms every day, and the service is very bad!
Its also very far away from the city centre, its takes you more than a hour by public transport!!
The hotel is located is the worst area of Melbourne, without any shop, restaurant or bars nearby! And it's very dangerous to go out of the hotel at night! The hotel its located next to a very loud highway, and taxidrivers can find it!

  • Stayed: March 2013
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2  Thank Niels B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SnGmanager, General Manager at BreakFree Bell City, responded to this reviewResponded March 17, 2013

Hi Niels B,
We appreciate you taking the time to provide feedback on your stay. While Preston is not in the city center, there has definitely been a spread of the iconic Melbourne culture towards the inner north over the past 5 years. Next time you stay with us we recommend you talk to our guest services team to get the inside scoop on the cool little bars and cafes nearby, some personal favorites being Little Henri, Lowlands, and of course places like the Thornbury Theater. We are disappointed to hear that your taxi driver wasn't knowledgeable, as Bell City is such a large, easy to find establishment. Bell Street can get busy, but generally the noise levels here are less than in the CBD. We also provide a complimentary weekday shuttle bus to and from the CBD to provide a public transport free manner for guests to visit the CBD.

Kind Regards,

Hotel Management

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Reviewed March 13, 2013

Mini bus transport from the airport to Bell City made transfer so easy. Sleep and go is a huge complex but runs efficiently with friendly informative staff. The room was very clean and comfortable with a huge window offering a wonderful view of the city centre high rise buildings with Melbourne spread out in the foreground. The food was good and served by welcoming staff. There is a free bus to and from the city at certain times of the day but ask as this doesn't seem to be advertised. The tram to the city is only 2 blocks away but the journey takes a long time. The train a couple of blocks further offers a fast and regular service to the city and it is safe to walk from the station to Sleep and go in the dark. Didn't have time to try the swimming pool but it looked very enticing!

Room Tip: Ask for a room with a view of the city skyline .
See more room tips
  • Stayed: March 2013, traveled with family
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Thank BrownOwlUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SnGmanager, General Manager at BreakFree Bell City, responded to this reviewResponded March 17, 2013

Hi BrownOwlUK,

We were delighted to hear that you enjoyed your stay here, and can't wait to have you back. Thank you for making the point about the shuttle bus times, we will make the effort to have them advertised better.

Kind Regards,

Hotel Management

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Reviewed February 26, 2013

Budget 1 (Sleep & Go) is the same hotel with the same reception desk.

Pros:
¤ Inexpensive and great for budget travellers.
¤ A nice little pool outside as well as lots of places to sit and chill.
¤ You´ll get nice food in the restaurant, but not everything was the same standard. Be careful what to choose.
¤ Friendly and helpful staff.
¤ You´ll get fast Wi-Fi (15 AUD for 2GB).

Cons:
¤ Rooms are not impressive, but you´ll get what you pay for. But they could have separated the bathroom/toilet from the rest of the room. Pretty annoying to have the toilet in the same small room. Not the best isolation in the rooms.
¤ The bar and restaurant are a bit expensive for budget travellers.
¤ Location is so-so. It´s not happening a lot in Preston. Preston Station is around 15 minutes walk though. You have to walk around 15 minutes to get to the closest food/bottle shop.

  • Stayed: February 2013, traveled with friends
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1  Thank FyFazan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SnGmanager, General Manager at BreakFree Bell City, responded to this reviewResponded February 27, 2013

Hi ATGCB,

Thank you for your review, we hope to have you stay with us again soon. Addressing your concerns, it sounds like you stayed in Budget 1 Hotel (2.5 star), not Sleep & Go (3.5 star), which are actually two different hotels, despite sharing the same building. Budget 1 Hotel is great for the budget-savvy traveller, providing well priced rooms but still allowing access to the same great hotel amenities as our premium accommodation onsite, including gymnasium, resort style pool and CHILL restaurant as you mentioned. Our newly appointed executive chef is actually launching an all new menu this week, so we hope to see you back soon to let us know what you think. Preston is quickly changing, with new little shops and cafes popping up everywhere, so next time you stay have a chat with our front desk to get the insider secrets, or take advantage of our free shuttle into the city to explore.

Kind Regards,

Hotel Management

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Reviewed February 21, 2013

I love staying here. It is cheap,clean and offers a lot of facilities such as restaurant and swimming pool. The staff are very friendly and accommodating. A great option for the single traveller especially if all you really need is a bed for the night.

  • Stayed: February 2013, traveled solo
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1  Thank Frequent_Traveller33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MgrBellCity, General Manager at BreakFree Bell City, responded to this reviewResponded February 25, 2013

Hi Frequent_Traveller33,

Thank you for the lovely review, we are glad you enjoyed your stay with us. Budget 1 Hotel was definitely designed with the traveler on the go in mind, and we are lucky to be able to include all of the great facilities Rydges Bell City Preston offers. For being our very first review on Trip Advisor, and putting a big smile on our faces, we would love to say “thank you” in the form of a complimentary breakfast at CHILL restaurant next time you stay with us.

Warm Regards,

Hotel Management

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Reviewed January 15, 2013

This hotel is slightly confusing as ithere are actually more than 2 hotels in one building, Budget 1 Hotel and Sleep and Go and I think a student building. There are also other hotels within the complex!

I found the studio good value and well contained, but as you would expect from a studio it is quite small. It does however contain a flat screen TV, microwave, fridge and kettle.

Each floor also has a kitchen which on the surface is clean, but just don't open any of the presses, they are disgusting! Not sure also how often the tea towels were changed as they did not look good either. As I had been camping I was fairly well self-contained with cooking utensils which was necessary as the kitchen is not that well equipped.

You also have access to a reasonably sized swimming pool staying here.

Trams and trains are also nearby but don't forget Melbourne is no longer tourist transport friendly and you have to have a Myki prepaid card before you can use any public transport!!

  • Stayed: January 2013, traveled solo
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Thank digtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SnGmanager, Manager at BreakFree Bell City, responded to this reviewResponded February 4, 2013

Dear Digtraveller

Thank you for reviewing sleep and go and for your kind feedback. I am pleased that you had an enjoyable stay and felt that the room and service represented value for money.
We look forward to welcoming you back in the future.

Kind regards

Hotel Management

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Additional Information about BreakFree Bell City

Address: 205 Bell St, Preston, Darebin, Victoria 3072, Australia (Formerly Budget 1 & Sleep&Go)
Location: Australia > Victoria > Greater Melbourne > Darebin > Preston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Preston
Price Range: $52 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BreakFree Bell City 3.5*
Number of rooms: 87
Official Description (provided by the hotel):
BreakFree Bell City offers premium accommodation in the centre of Melbourne that is affordable and offers everything you need in the one place. Situated 9 km from the Melbourne CBD and 20 minutes from the main airport in Melbourne, public transport is also just 5 minutes’ walk from the hotel, making this hotel highly accessible to everything Melbourne has to offer. Within the complex you’ll find a great range of facilities surrounded by landscaped gardens, including a large resort pool, BBQ, gymnasium, games room, sauna and the onsite restaurants JD’s Diner & Burger Bar and the Pantry Café. The Pantry Convenience Store also supplies essential goods you may need during your stay including milk, bread, fruit and vegetables. There is also a shared kitchen if you’d like to cook onsite, or head into Preston and dine at one of the many cafes and restaurants. *Government issued photo ID is required at the time of check in. ... more   less 
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Also Known As:
Sleep And Go Bell City
Sleep & Go Bell City Hotel Preston
BreakFree Bell City Preston, Greater Melbourne

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