Location was excellent for our purpose - a function in the same suburb. Hotel is new and modern. I loved the glass bathroom. Without it, the room would have been very ordinary. Mirrored wall gave the impression that the apartment is much bigger than it actually is. We did not need to use the kitchen, but appreciated the fact that it was there. VERY pricey mini-bar, even having to pay for a bottle of water (complimentary in many of the places we stay). No problem with parking, but would have been very difficult without the availability of the underground spots. The bed was comfy but I would have liked a choice of pillows - they were too high and springy for me. As mentioned by others, the blue light on the tv was very annoying and as it was directly opposite the bed, it was soon turned right off. We had no problem with mobile phone reception. Housekeeping a bit random; bed was made but used teabag and cups left in sink. Staff could have been a little friendlier and accommodating. We had asked if our visiting friends could use the parking area for a couple of hours, but this was refused as against policy. We understand the need for such a policy, but as it was a Saturday afternoon and only about half the parking spots were used, we felt it was a reasonable request. At the same time, we were not told that there was a public parking area at the rear which would likely have spots. Staff also were not particularly good at answering queries as to where we might eat.
I would probably stay here again, as the property was clean, well-maintained and very quiet.
- Official Description (provided by the hotel):
- Quest Hawthorn has an edgy, New York style interior in a desirable Glenferrie Road location, just 6.5 kilometres from Melbourne's CBD. Quest Hawthorn will inspire Melbourne's imagination. A destination perfect for business or leisure travellers, this unique Melbourne Apartment Hotel boasts 119 New York studio apartments, a selection of which host private terraces. ... more less
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