I stay for 2 night with my lovely wife. First impresssion with this hotel was very good. The reception staff was very friendly. I stay in superior room with balcony and astonish mountain view. Little problem with the toilet flush that can not working properly, but hotel staff gave quick respond to fix it. During our second night stay, we are trying to order some food by calling room service. But no one respond, so we must go out to the restaurant to make some order. At that time the restaurant staff was very busy serving the guest, so maybe no one heard our telephone calling. Luckly we have no problem with the food, the taste was average good and arrive on time in our room.
Overall I think this hotel was giving good service, with some minor problem that need to be improved. I recommend this hotel as one of the best service hotel in Puncak, Bogor area.
1. Pay attention to Puncak area traffic arrangement, specially for weekend. Otherwise you can stuck in very heavy traffic jam! You can find the traffic info on their website.
2. Advance booking are required, because the room are always fully booked during weekend.
3. Don't forget to bring your sweater, the weather is very cold at night.
4. Have a great stay. ;-)
- Official Description (provided by the hotel):
- Historically a heritage hotel (circa 1928), Puncak Pass Resort has been undergoing carefully planned renovation and extension since 1975 carried out without disturbing the existing superb balance of naturally open and built spaces to preserve the luxury of privacy much enjoyed by the staying guests. The resort designed with an open layout and next to nature concept with a discrete community of luxurious bungalows and spacious chalets spread over 5 hectares of lush green slopes of Puncak. Worth to visit surrounding areas of interest, natural & historical (Bogor Botanical Garden, President Palace in Bogor, Cibodas Botanical Garden, President Palace in Cipanas, Gunung Gede Pangrango National Park etc). ... more less
- Reservation Options:
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- Also Known As:
- Puncak Pass Hotel Puncak