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“BAD Experience stay in Talita mountain resort”

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Bukit Talita Mountain Resort and Spa
Ranked #17 of 24 Hotels in Puncak
1 review
“BAD Experience stay in Talita mountain resort”
Reviewed January 21, 2014 via mobile

I'm stay for Holliday with my husband but it's truly bad experience to stay in talita.
Price is very expensive for this villa
The bed so dirty and room is very small.
Bath room so dirty
After we stay in talita, me and my husband get sick together because not clean at all.
We very disappointed stay in Talita .
I'm suggestion for u DO NOT STAY in Talita.
Very Disapointed!!!

Stayed January 2014, traveled as a couple
Helpful?
Thank Cherry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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27 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Jeddah, Saudi Arabia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 19, 2014 via mobile

We had lizards in our house... The towels and bed sheets smelled... We made arrangements with the reception for a driver to drive us around but the diver failed to show up the following time... The reception was not helpful at all... The sent us on a safari tour at ten p.m. in the evening when we arrived at the safari park two hours later it was closed... Our laundry vanished never to be seen again... The staff was unhelpful and didn't even speak English... The only thing they offered us was an umbrella...

Stayed January 2014
Helpful?
Thank Hawkman_341
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Puncak hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 7, 2014

As we entered the room it was stinky n not cleaned at all there were so many insects flying in the room and worst were the lizards in all the rooms n in bed also stinky towels worst worst place I have ever seen it wad so terrible that wehad to check out in the night itself I mean just 2hrs we could stay there n then we left n checked in another hotel

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eram2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
101 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed March 6, 2012

The hotel folks are very responsive and it was easy to book everything online and arrange for transport from Jakarta airport.

The room at the hotel was clean and comfortable with a nice sit out to sit and enjoy some hot tea.

The service and the food was great and quite reasonable cost-wise. The staff would be very helpful with information and arranged for transport for local sight seeing. They even let me use their computer to transfer pictures from my wife's sd card to my phone memory because she was running out of space.

The massage at the spa was very relaxing.

Overall a great place to stay to enjoy a nice hill vacation in Indonesia.

  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank aharol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 21, 2012

Top of the hill location, great area with beautiful scenery and amazing citylights during the night. the resort truly blend in with nature - garden, strawberry farm and huge garden area when Mostly other hotels in puncak offer rooms with no such unique facilities like this. I was in there during newyear celebration, we can see the whole city playing fireworks non stop at night. Great party to remember in a perfect location and area truly puncak destination!

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Jef5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Hague, The Netherlands
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 23, 2011

We booked the Saturnus villa @ Talita 1 , we came whit 4 european folks and 6 indonesian .

Jelek that's Indonesia langue for very bad , where do i start :

We had the bed room next to the ''kitchen'' they start around 4:15'whit cooking .

The house contained 5 rooms , all shower rooms were dirty , one had even so much little fl's in it we couldn't use it even after they sprayed it whit some anti insect .
Bed linen was dirty towels dirty even after complaining the brought new dirty one's ,

Breakfast is from 06:00 till 10:00 be quick because around 08:00 most of the food is finished and the don't refill . Also the drinks are quickly finished and you have to ask several times to get them refilled ,there was water and some kinda red melon juice .

The swimming pool was clean and nice to swim in .

The view is also awesome .

Would we go back ? , no , would i advise it to other people , that depend , no disrespect but European people have a higher standard if it comes to clean and fresh , then Indonesian people .

Our ages were from 26 , to older folks in the 70 , and we had a 2 kids along both 3 years old .

  • Stayed August 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank krasje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan, Italy
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed June 23, 2011

Accomodation in Puncak Pass Resort was look good, strategic but fully booked so we search alternative place to had a good weekend. As the room still available so we booked this Bukit Talita from the site for 2days(10-12june). We choose to stay at Villa Matahari as we are just a couple. Abit curious also about the room n we expecting the similiar room at the same rate at puncak pass one. Bukit Talita location is abit far from the peak, we arrived after 4hours drive from Jkt. When we check in the staff said we can pay when we check out, he ask the Credit Card number n my husband give him the CC, we tough he just write the CC number but hey he slide it n my husband hv to sign the bill, mean we paid for 2days already. Well i hope 'no bad surprise in further. Then we climbing up to our room. Villa Matahari is two floor building villa, our room is upstair n downstair is the spa room. OMG Suprised to see the bed room was so small n narrow (2,5mx2,5m), difficult to put our luggages, no wardrobe so our luggage is the wardrobe.They put all things possible in that small room(tv+desk, dispenser, table lamp+desk, small fridge+table). We found many dirty spots n jacko poops in the sheets, table lamp, dispenser, towel, and floor. Bathroom was spacious but impossible to put our luggages there coz humid n dirty scent. Towel hanger old n dirty. I did not understand why they bring up 7 chairs at the terraces/balcony of '2 person's villa' but the bedroom was suffocating 2 of us! The Hot water was not working, we hv to call n wait until they fix it. Lately we can had a hot shower. My husband tried to sleep but he had itchy from dirty sheet and the matras bed was old n discomfort to sleep. We moved to terrace balcony at 3AM, very cold outside but we couldnt sleep also inside, we had misserable nite in that unqualified 'villa' we didnt slept at all, so tired n long nite, we call front desk and ask to change the room but they said we hv to wait until morning/bfast time, now i understand why this villa dont show the bedroom pics on their site! Finally the next morning we complain n ask to change the room, but the staff said we hv to pay more as other villa available is more expensive. We ask their responsibility for gave us a suffocated dirty room n bed sleep, we could stay one more day in that kind of 'villa'. Finally they give at least a better room, big enough to put our luggages and better matras to sleep. The good things about bukit talita is the food. We enjoyed the dinner as the food was delicious, especially 'nasi timbel komplit' i like it so much, also restaurant atmosphere n landscape view is relaxing us, dinner time is a good moment during we stay here. We suggest you NOT TO STAY at Matahari room, its a Suffocated 'Villa' that will ruin your vacation with beloved one.

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
23 Thank adelicious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bukit Talita Mountain Resort and Spa

Property: Bukit Talita Mountain Resort and Spa
Address: Jl. Siguntang, Ciloto | Ciloto, Puncak, Indonesia
Location: Indonesia > Java > West Java > Puncak
Amenities:
Bar / Lounge Free Breakfast Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#7 Spa Hotel in Puncak
Price Range (Based on Average Rates): $
Hotel Class:3 star — Bukit Talita Mountain Resort and Spa 3*
Number of rooms: 106
Official Description (provided by the hotel):
Talita Mountain Resort, arguably has the best views in Puncak area. Located on a quiet hillside, complete with the fresh mountain air and lush greenery that will take your breath away. Each villa is uniquely designed and beautifully furnished. This is truly an escape to paradise. ... more   less 
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Also Known As:
Bukit Talita Mountain Hotel Puncak

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