Party of five, Seated on time for 630 reservation. After complaining to hostess at 7:15 still holding menu's waiting to order. Wait staff only offers "large party in back room". 8:15 main course finally arrives. Water refilled twice finally. Food was excellent but service so slow we skipped dessert because we were tired of waiting. Birthday celebration dampened...Cold Stone Creamy to the rescue.
Management clearly at fault...they knew there was a large party, should have extra kitchen help or limited reservations. No apologies..just excuses. Why should other diners be penalized because of a "large party in the back." ?? Our tab was over $3O0.
One other little comment--teenager in our party got a Coke, in a 6oz glass full of ice and was charged full price for each refill(2) ..........really?
Food very good. Service unacceptable. We will think hard before returning because this is third visit with problems. Too bad because we live on Maui, dine out often and liked the food here. Management needs to get its act together.
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