The Hotel Serles was a very nice hotel located in Mieders. The sauna, swimming pool and spa area were exceptionally nice, and we had a wonderful time. The meals at the restaurant were delicious, and the portions were generous. Overall, the support staff was very friendly. But there were a number of times where the management made us feel like we were a huge inconvenience to them. Having never stayed in a hotel in Austria before, I'm not sure if that's par for the course. The restaurants and places we frequented elsewhere were exceptionally friendly and didn't make us feel that way. The enjoyable atmosphere in the hotel, the fantastic spa, and the great meals were marred by the feeling that we weren't really welcome, and we won't be going back.
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