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“Awesome :)”

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The Mirage Alexandra Headland
Certificate of Excellence
Gladstone, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Awesome :)”
Reviewed June 12, 2012

My family spent 4 nights in a 2 bedroom apartment the week before easter. What a pleasure, the management and staff were very helpful and extremely polite. The apartment was very clean and so was every area of the block. We regulary go away as a family on long weekends and haven't experienced a clean, happy atmosphere like The Mirage in a long time. Thank you guys and keep up the awesome service you deliver your guests :)

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank vicki p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at The Mirage Alexandra Headland, responded to this review, July 10, 2012
Thank you for your feedback on your holiday with us at The Mirage. As Managers there are many things that are out of our control but service and cleanliness is one area where we can stand out from the crowd! In this hustle bustle world we like to think that when you arrive with us you feel welcome and relaxed. Your comment made our day & we will certainly pass your comment re cleanliness on to our housekeeping team who do a fantastic job.
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296 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • Any
English first
Australia
Level Contributor
127 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed June 6, 2012 via mobile

Loveliest friendliest most helpful managers, but I felt sorry for them as the elevator was broken in our building for our stay.
Walking up & down flights of stairs did us good, but might not haved faired with other guests. Set back from the main drag, our two bedroom was quiet with a beautiful outlook over the lagoon. There's a well equipped fitness centre and even a sauna. We didn't get to use the pool, separate lap pool and spa, but saw the joy on the faces of others that did.

Stayed June 2012, traveled on business
Helpful?
1 Thank Foof18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wendy S, Manager at The Mirage Alexandra Headland, responded to this review, June 8, 2012
Your comment did make me smile and feel pleased that you appreciated our friendly faces - wish it could have fixed the lift though! Pleased to say the lift is in full working order again now and we were able to accommodate anyone who didn't feel the stairs was doing them good in other towers. I notice this was a business trip for you, we love to look after our business travellers as it is really as important to have a beautiful, relaxing place to stay when on business as well as when on holiday. So maybe next time make it a holiday as well so you can enjoy our pools, spa, sauna, gym....... ahhh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 16, 2012

We spent 3 nights in a two bedroom apartment with our two children aged 6 and 4. The location is outstanding within 5mins walk to the beach and surf club but nice and quiet overlooking the park and an ocean view. The pool was great and we spent hours swimming and spent the rest of our time over on the beautiful beach. The apartment was good the bathrooms were slightly dated but clean and the living area was large with a nice deck but it wasn't to the same standard as similar priced apartments we've stayed at down the Gold Coast.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank 4Salems
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wendy S, Manager at The Mirage Alexandra Headland, responded to this review, June 8, 2012
So pleased you enjoyed your family holiday at The Mirage and thank you for taking the time to post a comment on trip advisor. One of the features here at are our beautiful swimming pools and sounds like your family made the most of them! We have enjoyed some remarkable weather here lately and even if you only have time for a few days away it is amazing how it recharges the batteries. Look forward to welcoming you back to the Mirage again in the future.
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Sydney
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 26, 2012

We have stayed many times around the Sunshine Coast area, but this is the first time I have slept soundly without traffic or crowd noise. We had a huge, modern 3rd floor unit with beautiful views of a lagoon and park, with acceptable views of the sea between buildings. The pools were spotless and beautifully surrounded by palm trees. A 10-pin bowling centre is next door, but produces no noise. Car-parking is underground and secure. The reception staff were really helpful and made our stay special.

We hired a cheap car at the airport and used this to drive to the lovely beach just south of the Mooloolaba surf club when we wanted to surf. Overall this was our best choice at the S.C. so far, and we will certainly return. I am sure our granchildren would also enjoy a stay at this hotel.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SydneyMarka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wendy S, Manager at The Mirage Alexandra Headland, responded to this review, May 4, 2012
I love your title "hidden gem", this is one of the reasons my husband and I chose to manage this property. It is so close to everything and yet we enjoy all the benefits you have mentioned in your review. Thank you so much for taking the time to write such a great description of your stay, we really appreciate it and I know others looking for accommodation on the Sunshine Coast do as well. Love to see you here again, with or without the grand children!!
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Auckland Region, New Zealand
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 16, 2012

Stayed 3 nights in a 3 Brm apartment. They are very big, light and airy. The layout is good and it has an ensuite plus a bathroom with sep toilet. The apartment also has it's own laundry and the kitchen has everything you could need. All apartments face the park with a peek at the ocean. Everywhere was clean, even the BBQ area looked new. Overall it had everything and more. the only negative comment is that the beds were hard.Am used to a soft bed. 2 minute walk to takeways and IGA(Dairy).Would stay there again. Great location.

  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maree F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wendy S, Manager at The Mirage Alexandra Headland, responded to this review, May 4, 2012
I love it when our guests love The Mirage as much as we do! Thank you for taking the time to posts a review of your stay with us. We do take your feedback seriously and just want you to know that we have put a soft mattress topper on 'that bed' so no other guest will have a hard nights sleep! Until next time, keep that Mirage relaxed feeling with you....
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Christchurch, New Zealand
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 15, 2012

The Mirage is serene, roomy apartment buildings. We stayed on the second floor in a three bedroom apartment and were surprised to find how roomy and spacious they were. The pool is lovely and the location is fabulous. Highly recommended.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Colleen4154
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wendy S, Manager at The Mirage Alexandra Headland, responded to this review, May 4, 2012
Thank you for taking the time to write about your holiday with us. You have done a great job letting others know just how lovely and spacious our apartments are. It is difficult to convey this with written description so - thank you! Look forward to welcoming you back to The Mirage in the future.
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Ballarat, Australia
Level Contributor
105 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed February 25, 2012

This was our first trip to Mirage as a couple. We have stayed there previously with teenage children and found the units to be very spacious and well appointed.
Back from the beach front and road makes it a little quieter, but the views are still very good.
It was excellent for just two. our apartment had been renovated fairly recently so had a "modern and updated" feel to it - I can see how people staying in 10 year old unrenovated rooms may be less impressed. There were a few too many of the unit owners personal touches, but they did not take away from the experience.
New managers were great - helpful, friendly and happy to assist.
We will go back.

Room Tip: Ask for one that has been refurbished. Ask for airconditioning (it can be quite humid in February...
See more room tips
  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HolidayMice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wendy S, Manager at The Mirage Alexandra Headland, responded to this review, March 10, 2012
Thank you for taking the time to post a comment about your experience at The Mirage Resort. We are so pleased you enjoyed your stay and your unit. We have been working hard with our owners making sure all our units are upgraded so the days of unrenovated rooms are becoming a thing of the past! We also agree about how it can be hot in February so rest assured all our rooms have air conditioned living areas and we are gradually installing more units into master bedrooms. Look forward to seeing you on your next visit to the Sunshine Coast.
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Additional Information about The Mirage Alexandra Headland

Property: The Mirage Alexandra Headland
Address: 6 Mari St, Alexandra Headland, Queensland 4572, Australia
Location: Australia > Queensland > Sunshine Coast > Alexandra Headland
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #3 of 7 Hotels in Alexandra Headland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Mirage Alexandra Headland 4.5*
Number of rooms: 37
Official Description (provided by the hotel):
Welcome to the Mirage Alex Resort on Alexandra Headland, the luxury four and a half star resort on Sunshine Coast. Set just 50 meters from the main road The Mirage offers stunning views without the traffic noise, and is just a short walk away from either Mooloolaba or Maroochydore! Our balconies are all east-facing and have a view of our beautiful pool and gardens, the lagoon, park and/or ocean. Opposite the resort's location is the picturesque Lake Nelson Park, home to many water birds, including our beloved swans. Come at the right time of year and watch the baby cygnets or maybe some ducklings with their parents. We offer spacious one, two and three bedroom apartments with full size kitchens, large living and dining areas, separate laundry and east facing balconies. ... more   less 
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Also Known As:
The Mirage Alexandra Headland Hotel Alexandra Headland
Mirage Hotel Alexandra Headland
The Mirage Alexandra Headland Sunshine Coast

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