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“A little tired”

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Oaks Seaforth Resort
Certificate of Excellence
Brisbane
Level 4 Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“A little tired”
Reviewed February 4, 2013

The grounds and location of this hotel are great. Nice pools, BBQs, eating areas and gardens. The location is ideal, great views and close to beaches and surf clubs with shops and coffee shop etc underneath. The rooms however leave a lot to be desired. The caprets and lounges need replacing and they are old and tired. A shame because the resort could be great.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Schmyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksSeaforth, Manager at Oaks Seaforth Resort, responded to this review, February 5, 2013
Thank you for your feedback regarding the resort. The location is excellent and the facilities are looking magnificant due to a recent refurbishment in the lap pool and extra BBQ areas. We are happy you enjoyed this and we take on board the feedback about the carpet and apartments. We are constantly upgrading the apartments to maintain our AAA rating.

Kind regards

Gavin Wishnowski
Hotel manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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502 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
  • English first
  • German first
  • Italian first
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  • Any
English first
Brisbane, Australia
Level 5 Contributor
64 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed February 3, 2013

Great location right on the sea front with sensational views of the ocean. We were on the 5th floor and could see for miles. The unit was large with a good balcony. Comfy bed and very well equiped kitchen and good spa bath. A few good restaurants and pubs right on the doorstep and good parking. Only one minor grumble, the aircon in the sitting room was pretty poor but the one in the bedroom was icy. Efficient check in.

Room Tip: Worth the money for an ocean view room
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Giggle_71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksSeaforth, Manager at Oaks Seaforth Resort, responded to this review, February 4, 2013
Thank you for providing such positive feedback about the resort. We are glad you enjoyed the ocean views from your apartment. We are also happy you found the restaurants and shops at the front of the resort to your satisfaction. I do apologise if there was any inconvenience regarding the air conditioning.

Kind regards

Gavin Wishnowski
Hotel manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Noosa, Australia
Level 5 Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 21, 2013

We stayed with our 3 children. It unfortunately rained the whole time we were there but it was centrally located. I was a little disappointed we paid extra for an ocean view and you actually had to sit on the balcony and bent your neck sideways to see it. Other then that the rooms where nice and clean and a good size.

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shandi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksSeaforth, Manager at Oaks Seaforth Resort, responded to this review, January 23, 2013
Thank you very much for your feedback about your recent stay at the resort. We have had a beautiful summer this year, so it was unfortunate that it rained during your stay. Its great that you enjoyed your stay and the apartment was clean and tidy. We do hope to see you again shortly.

Kind regards
Gavin Wishnowski
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level 3 Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 19, 2013

This was our second time staying at Oaks Seaforth and again it did not disappoint. We were in unit 443 Windsor Shores and it was fabulous! The unit was clean,comfortable,modern with all the facilities and equipment you could wish for, a lovely large balcony with ocean views. Oaks Seaforth is in a wonderful location opposite the beach, walking distance to great bakery,pub,restaurants,mini-supermarket. The reception staff were all very friendly and helpful,and the general manager Gavin is lovely - also very helpful and accommodating and he made our stay even more enjoyable! There will definitely be a third time staying here and I would not hesitate to recommend Oaks Seaforth Resort.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jasp08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksSeaforth, Manager at Oaks Seaforth Resort, responded to this review, January 21, 2013
Thank you very much for your wonderful review about the resort. It was kind words also about the staff here. Customer service is very important and to combine an apartment to which you found satisfied all your needs with great customer service is pleasing. The team are glad you enjoyed your stay and we are looking forward to seeing you again in the future.

Kind regards
Gavin Wishnowski
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 15, 2013

I stayed at oaks seaforth resort from the 12 - 15 of January in room 620 which is located in Newport building. Prior to arrival I was quite concerned about to crappy reviews of this place but on arrival I was shocked how such a wonderful resort could achieve such horrible reviews. The room which I stayed in was clean, comfortable & spacious unlike the rooms of other hotels that I have stayed in. We even got a 6th floor room with a fabulous view over the lagoon from our huge balcony. Yes the sofa was a but worn and yes the table had a chip but that didn't really matter as we were only paying $116 per night for a one bed apartment. The only other drawbacks are that there was no soap in the shower (but luckily I brought my own) and that there was no frying pan in the kitchen (only an electric one) but that didn't really matter much as we ate out most of the time. These issues didn't bother me much but probably may concern some other more 'sensitive' guests that I have read about in previous reviews. The facilities of the hotel were fantastic as the lagoon & lap pool meant there was something for all ages. The only thing I noticed with the pools was that the lap pool had some unusual grease on the tiles that were situated just above the water. I never used the gym or sauna so I can't comment on them. The location of the hotel was great as it is situated right in between mooloolaba and maroochydore & is only 500m walk from the Alex headland patrolled beach. The staff at the hotel were great and were extremely helpful. I would especially like to congratulate Wendy from reception for her work in making our stay enjoyable. Overall I would recommend this hotel to anyone staying in the area. Keep it up oaks!!!!'

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nitrome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksSeaforth, Manager at Oaks Seaforth Resort, responded to this review, January 16, 2013
Thank you very much for your feedback on your stay here at Oaks Seaforth. We are very happy you enjoyed your stay at the resort. The location is excellent and very close to the patrolled beach and various amenities as mentioned. The lap pool has just been refurbished recently and it concerns me if there is any cleanliness issues as it is cleaned regularly. I appreciate the feedback and will follow this through immediately. All replacements in rooms should be 100% with no exceptions, so I will also follow this up with staff concerned also. I have passed on your feedback to Wendy, as this is pleasing to hear of exceptional customer service.
Looking forward to you visiting again soon

Kind Reagrds
Gavin Wishnowski
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 12, 2013

We've stayed at this apartment for New Year's and overall it was really quite good.

We got a 3 bedroom place for 7 people (the hotel provided an extra bed). It was overlooking the oceas, had a huge balcony, a really decent kitchen (everything that was needed was there).

There is a pub downstairs (no issues with the noise though), a BWS, a Thai restaurant and a convenience store amongst other little shops. Mooloolaba is only 3 minutes drive and the beach is literally a minute walk. (Traffic light wait included!) It was real value for money, particularly during such a peak time.

I shared with a friend of mine and we had two single beds. The beds were both ordinary and a bit on the old side and squeaky. And there were no fans in either of the extra bedrooms so we ended up having to go home and get a fan as it was really hot.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AGaussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksSeaforth, Manager at Oaks Seaforth Resort, responded to this review, January 13, 2013
Thank you for your wonderful feedback about your stay at Oaks Seaforth. It is a very busy time of the year and the weather this summer has been excellent. We hope to see you again this year and we are very happy you enjoyed your stay with us.

Kind regards
Gavin Wishnowski
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 30, 2012

We stayed a rainy week in July and so did not use any outdoor resort features. Desk staff were friendly; there was a delay in having a prepared room and so we were promptly double-up-graded to an ocean front to bedroom unit. We found the room to be clean and comfortable and the bed was great. We have been very happy with other Oaks properties. Surprised by the other reviews about cleanliness problems.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BrisbaneExPat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksSeaforth, Manager at Oaks Seaforth Resort, responded to this review, January 1, 2013
Thank you for providing feedback on your stay here at Oaks Seaforth. The team here love receiving positive comments and we always share these in the team briefings along with any other feedback. We are glad you enjoyed your stay and welcome you back again soon hopefully.

Regards
Gavin Wishnowski
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Oaks Seaforth Resort

Property: Oaks Seaforth Resort
Address: 98-110 Alexandra Parade, Alexandra Headland, Queensland 4572, Australia
Location: Australia > Queensland > Sunshine Coast > Alexandra Headland
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Alexandra Headland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks Seaforth Resort 4.5*
Number of rooms: 102
Official Description (provided by the hotel):
Located beachside on one of the Sunshine Coast’s most picturesque headlands, Oaks Seaforth Resort offers spacious 1, 2 and 3 bedroom Alexandra Headlands accommodation. All apartments and penthouses include spa baths and balconies and feature full kitchen facilities including microwave and dishwasher, as well as large open plan living areas. Each penthouse has a private rooftop balcony. ... more   less 
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Also Known As:
Oaks Seaforth Hotel Alexandra Headland
Hotel Oaks Seaforth
Oaks Seaforth Resort Alexandra Headland, Sunshine Coast

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