Wow where would I start. The term " luxury apartment" has no place in any sentence regarding this place.. Called prior to booking to enquire if the parking would accommodate our trailer,was told that it definetaly would but we would have to park our car somewhere on the street as there is only 1 park allocated per apartment ( we were happy with that) arrive a few days later asked directions for parking, explained trailer, was answered with a very blaze "well u might want to go and have a look down there first I don't like your chances of getting it in there it's quite hard to negotiate, so if not there is a street out the front you could park on" so after a lot of effort and no help we managed to eventually get trailer in there, getting it out was even harder. What were we supposed to do if it didn't fit tow it everywhere we went or unhook it with thousands of dollars worth of motorbikes in it & leave it on the street?? so saying on the phone it would definetaly fit in my opinion is a lie and we were very lucky to get it in at all. Be prepared to find your own rusted trolley at lift If your lucky to get your own bags to your room. Walked in to apartment yes it is very large I will give them that credit, balcony is right on a very busy road that is so loud you cannot even have it open at all. Apartments are ACROSS THE ROAD from the beach not on it and if you walk out onto balcony you have a very limited view of the ocean. Apartment very drab and run down. The couch had a plank of wood underneath it to stop the sag!! Both bathrooms had not been cleaned properly were dusty and both had HAIR!!! So discusting! Called straight away very nicely said we weren't happy with the room view was terrible was right on an intersection very nosey and bathrooms were filthy.. Booked out couldn't move, mind you she didn't check any of their sister apartments. And was told she would get a cleaner up IN THE MORNING! I explained to her that there was no way I would be letting my two young children shower or bath in that filth until the morning & I will go buy my own.cleaning products and clean myself (which I did & which she was clearly happy to let me as I never heard from her or anyone again about the matter) I even explained to her I used trip advisor & would be writing a review she didn't care at all. For $305 a night I cannot believe I had to go & purchase cleaning goods and clean it, I should be sending them a bill!! Tv in bedroom is that outdated is te old box style and every channel was like watching snow fall! All in all it is very overpriced and if it cost maybe in the very low 2's a night you would possibly get what you paid for. We are very well travelled around Australia and this is hands down the worst place we have ever stayed when you take description cleanliness & price into account. The proximity to cafes is the only thing it has going for it. We basically made ourselves busy the whole time we were there so that we spent as little time there as possible which is the opposite of what we intended to do, may as well have stayed in a budget motel in a back street.. Very giant thumbs down from us, ruined the end of what had been a great 16 days across Victoria to qld
- Official Description (provided by the hotel):
- Alexandra on the Pacific is part of Sunshine Coast Holiday Resorts which incorporates 4 different buildings at the Top of the Hill where Alexandra Headland meets Mooloolaba. Here we have a room type to suit everyone: Singles, Couples, Small & Large Families as well as Groups including Wedding and Sporting. We offer an outlook from most apartments that will make you come back time and time again with a price tag that everyone can afford. Direct Ocean Views from all 3 Bedroom Apartments, Ocean Views from 2 Bedroom Apartments Balconies (limited on Pool Access Rooms) Most 1 Bedroom with Ocean Views (limited on some); see room descriptions for specific information on each room type.Superbly located only five minutes' walk to the Mooloolaba alfresco cafes, restaurants and shops.All Resorts have use of pools (One Heated), spa, sauna, gym, BBQ’s and games room with video games and pool table. Set in Tropical Garden Surroundings so you feel like you are having a holiday and not staying in a concrete jungle, with lift to all levels (except Marina Heights) and undercover security parking, 2 car parks with most 3 bedroom apartments.The Surfing Beach is across the road, with patrolled swimming beaches at Mooloolaba and Alexandra Headland only a five-minute walk away. ... more less
- Reservation Options:
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- Also Known As:
- Alexandra On The Pacific Alexandra Headland, Sunshine Coast