the drainage was the problem. the whole place smelled like a dead rat. i booked and paid ahead so i could not get my money back or any better or comparable room switch. when they offered to switch me , it was to a much smaller room and the bathroom was way too small. even for my small Filipina wife.
they said they were going to fix the problem , so we switched to the small room for the night, and maintenance never did arrive to fix the problem, so we switched back to the smelly room. it was the only choice we had.
I spent 20 thousand pesos for a week there, and of course I would never go back, unless they gave me a free stay to make up for this terrible room. about I have done much better last time in Tacloban. The ZPAD is a bad deal all around, and the Manager never came to address my complaint, the only people I could talk to , were the staff, that were to young and just didnt know much about customer service or value for money
20,000 pesos for a smelly room is the worst deal I have had in the Philippines, and I have been here for 16 years and have traveled all over, Luzon, Visayas, and Mindanao
Like I said, the Manager could have made it right, by offering me a discount, fixing the problem, or finding me a decent room. I am pretty sure that would have happened where I'm from. The good ol USA!
Anyway, God Bless the People of Tacloban. I made my donation to help the hurricane survivors and we are going back on monday to help out in the City of Tacloban. I dont know where we will stay, but I would rather camp outside and pitch a tent then pay 20 thousand to ZPAD again. I can find some fresh air under the stars
Thanks for reading, Disgruntled Zpad customer
- Official Description (provided by the hotel):
- Welcome to Zpad Residences Tacloban City, Leyte, Philippines, where all the things you need to relax, enjoy, and take pleasure in come at budget-friendly rates. Our newly opened hotel in Tacloban presents travelers with a great place to stay, offering superb features and various services that ensure a hassle-free vacation. All guestrooms boast a soothing ambience and are designed in such a way that they evoke a sense of inviting warmth - perfect after a day of touring around the city. Each space is equipped with fittings and amenities that provide comfort and convenience every time. Aside from all these, our hotel's location is very much accessible to restaurants, shops, and other establishments, while the Tacloban City Airport is just a few minutes' drive away. ... more less
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- Also Known As:
- Z Pad Residences Tacloban, Leyte Island