We chose to stay here based on their "8 smart reasons to stay" and were very disappointed! The rooms are too small. There is barely enough room to walk around the bed, let alone open your suitcase. The TV is new but very small....my computer has a bigger screen. But I could not use my computer because there was NO INTERNET! They advertise internet but then have no service.
I complained at the desk and was told there are no refunds after you pay. This left us with no choice but to stay here the night. They told me that their service had been down for 2 days, but this was only after I had checked in and tried to use the internet! Since this is one of their "smart" reasons to stay here I think they should have notified us that not all of the services advertised would be available. This would have allowed us to not pay and stay at a better hotel. The only nice thing this place has is it is located next to Robinson mall. But if you plan to buy stuff you will have nowhere in the room to store it. Also, they do not allow food in your room. So plan on eating outside of your room.
I will not recommend this hotel! There are many other options with better service and better prices. Sorry Go Hotel...but I will say Go somewhere else for a hotel!
- Official Description (provided by the hotel):
- The 98-room hotel, considered the biggest in the town, includes a spacious conference room that can accommodate up to 50 persons. Located within the Robinsons Place Tacloban Mall, The Annex, Go Hotels Tacloban is just a 15-20 minute drive from the airport. ... more less
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- Also Known As:
- Go Hotels Tacloban Leyte Island