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Reviewed July 13, 2019 via mobile

Hotel is in a great location. Rooms are ok, bed wasn't super comfortable. Food was also just okay. We had good service for the most part but, we were constantly reminded that we had to pay for our drinks by the end of the evening not the next morning at check out when we would pay for our stay. Not sure why but, not what we are accustom to.

Date of stay: July 2019
Trip type: Traveled on business
Thank TheReviewGuy77
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Marion H, Geschäftsführer at Hotel Wasserfall, responded to this reviewResponded August 6, 2019

Hello
thank you for your feedback.
We kindly ask our clients to pay the evening before departure - so that the clients don't have so much stress on departure day. But you also had the possibility to pay on departure day :)
Best regards from Fusch
yours family Hollaus

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 16, 2017

I spent 3 nights in the hotel within my cycling trip around Grossglockner area and felt quite comfortable here. Buffet breakfasts and dinners were sufficient and food especially for dinner was really good. Local food cooked with heart and very good quality. Beneficial was room for keeping bicycles and for drying sport dresses. Service and hotel staff was very friendly. Can recommend to either motorbike or sport trips.

Date of stay: August 2017
  • Trip type: Traveled with friends
    • Rooms
    • Cleanliness
    • Service
Thank igor_svanda
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Marion H, Manager at Hotel Wasserfall, responded to this reviewResponded August 19, 2017

Dear Igor,
thank you so much for your nice feedback - we are very glad about it :)
Hope to get the chance to welcome you with us again.
Best regards
yours family Hollaus

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2017 via mobile

We were staying here with 10 friends for ski holiday. Rooms were clean and comfortable. Food was really delicious, we had breakfast and dinner. Ski bus stops (a few times) in front of the hotel or (more often) 300m walking distance.

Date of stay: January 2017
Trip type: Traveled with friends
Thank LindaNsk
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Marion H, Manager at Hotel Wasserfall, responded to this reviewResponded June 23, 2017

Hi
Thank you so much for your nice feedback.
We are glad that you enjoyed your sray with us.
With Best regards from Fusch
You es family Hollaus

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 7, 2016

Situated on the main road through the village the place is easy to spot and like many hotels in the area quite imposing. The surrounding scenery is beautiful and the high hills front and back help the spectacular views.
On arrival our introduction was immensely friendly and efficient and we got the corner room on the second floor.
Bathroom was on our left as soon as we entered and the place was clean and efficient, plenty of hot water and a solid pressure from the shower head. Twin beds were comfortable and the floor to ceiling doors opened up on a little balcony overlooking the side car park, road to the front, camp site on the opposite side of the road and the towering green fields leading to a tree lined horizon.
Breakfast was solid with assigned seats and plenty of choice but the majority of it was cold. Exception was hard boiled eggs and of course, the drinks of tea and coffee. Nothing was too much trouble and if something was used up then a simple request got fresh produce delivered to your table.
Really nice place, efficient and friendly staff and good quality sleep and fluffy towels.

Date of stay: September 2016
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Weekend_Roamer1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Marion H, Leiter Front Office at Hotel Wasserfall, responded to this reviewResponded October 9, 2016

thank you so much for your nice feedback - we are very glad that you enjoyed your stay with us - we hope to get the chance to welcome you wiht us again. Best regards, yours family Hollaus :)

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Reviewed August 11, 2016 via mobile

Nice family run Hotel, close to Zell am See and the Grossglockner. The rooms are well equipped, daily housekeeping is proper. We had a half board reservation and both the breakfast and the dinner was great, including a wide choice of salads, fresh baked pastry, meat and also a vegetarian option. The staff was also friendly and helpful. For 50 Euro deposit we also had our private wifi in room, which worked good.

Date of stay: August 2016
Trip type: Traveled with family
1  Thank PeterR5885
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Marion H, Manager at Hotel Wasserfall, responded to this reviewResponded August 13, 2016

Dear Peter,
thank you so much for your nice feedback.
It's great that you enjoyed your stay with us.
We hope to get the chance to welcome you again.
Best regards
Yours family Hollaus

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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