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Reviewed March 9, 2018

Having just stayed at the Sporthotel Fontanaas part of a group booking i would like express our utter disappointment and disbelief at some of the positive reviews i have read. We are regular travellers to Austria and have been visiting the Country for more than 25 years and never experienced such rude and unhelpful staff, everything seemed to be a chore from simply booking a taxi to reserving a restaurant. Most of the Hotel staff serving food didn't speak a word of English and upon arrival having missed dinner by 10 minutes it was with great reluctance they finally allowed us to eat. As for the subject of the food, it was at best poor, breakfast was very basic and luke warm,and dinner mostly consisted of 2 dishes usually fish (Pike,Bream,Perch) and a meat dish (Boiled Beef), my friends will eat almost anything but even they thought it was the worst food they had eaten in any Austrian Hotel.
As for evening entertainment and atmosphere, you would have more fun at a youth club! again the bar staff appeared completely uninterested in either being friendly or chatty.
We all understand its not a 4 Star Hotel and we aren't about to compare it to one, that said you work hard and save to go on Holiday which is meant to be a great experience which shouldn't be ruined by lazy rude arrogant staff which i should also like to point out having departed at 6.30 Am we were refused access to the Tea and Coffee making facilities.
As for positives, the rooms were kept clean and tidy even if they are in need of updating but that reflects in the price. Also the location of being slop side is another positive,as are the ski locker and boot room however i am struggling to think of anything else.
If you are considering this Hotel, my advice would be consider all the alternative Hotels in this region.

Date of stay: March 2018
  • Trip type: Traveled with friends
    • Value
    • Cleanliness
    • Service
1  Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2018 via mobile

Off season for 3 days with friends for about 500 euros all inclusieve. Who can complain? Rooms are actually nice, standard and offer no surprises. Food buffet is nutritious;-). Do not expect anything culinary of it. With friends however a perfect place, right on the ski slope and nearby lots of apres ski-bars in case you favor those...

Date of stay: February 2018
Trip type: Traveled with friends
Thank EastWest2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 19, 2017 via mobile

This hotel is great, right on the slopes, ski in ski out. The hotel has a friendly atmosphere, the food is lovely with a good choice, fieberbrunn is always a great ski destination, I will definitely be returning to this hotel.

Date of stay: March 2017
Trip type: Traveled as a couple
Thank Jennifer E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ATHAlpineResort, Front Office Manager at Sporthotel Fontana, responded to this reviewResponded March 20, 2017

Dear Mrs. Jennifer,
thank you for taking the time to write a review about your stay in our Sporthotel Fontana.
We hope to welcome you soon again in Fieberbrunn.
With best regards,
Claudia Waltl
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 11, 2017

Spent 5 days here on a Lads Skiing trip,. Hotel was ski in and out and perfectly situated for all ski lifts and some good apres ski bars.

Staff very friendly and helpful and food was adequate. This defiantly a hotel for skiers so of that is what your about then its perfect.

We did find the hotel a little dated but I told its going to be under refurbishment soon.

Date of stay: January 2017
  • Trip type: Traveled with friends
    • Location
    • Cleanliness
    • Service
1  Thank PoppandMommaBear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ATHAlpineResort, Front Office Manager at Sporthotel Fontana, responded to this reviewResponded March 16, 2017

Dear Poppa and Momma,
thank you for taking time to write a Review about our Hotel.
Thank you for your friendly words.
We hope to welcome you again soon at the Sporthotel Fontana.
With best regards,
Claudia Waltl

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Reviewed February 1, 2017 via mobile

8 boys (middle aged men who should know better) on a long weekend to hit the slopes. This hotel only seems to get average ratings but as a good value hotel close to the pistes you will struggle to get better.

The hotel is well appointed and has everything you want - ski in and out, great apres ski next door, good pub round the corner, ski locker, heated boot racks, and the food was first class. Big shout out to our waiter who looked after us the whole stay, friendly, professional and never an empty glass.

The hotel was mixed between groups and families and is ideal for both, with a good split of nationalities. A real Austrian gem. There's a pool, sauna and massage available too.

Date of stay: February 2017
Trip type: Traveled with friends
Thank Aerial75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ATHAlpineResort, Front Office Manager at Sporthotel Fontana, responded to this reviewResponded February 6, 2017

Dear Aerieal75, thank you so much for your positive evaluation. Really great to hear that you have had an excellent stay in our hotel and that you have been satiesfied with our services. Hopefully we can welcome you again very soon. Best regards, Claudia Waltl / Front Office Manager

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