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Reviewed April 12, 2017 via mobile

My family and I stayed in this hotel for 2 nights and were HIGHLY disappointed. Shower was horrendous, sink didn't work, blankets stained with holes, people partying until 3 am, loud occupants. Won't stay here again!

Stayed: April 2017, traveled with family
1  Thank Harmony R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2017

This Motel 6 is a typical Motel 6. No thrills, nothing extra, just a place to stay. Only have small rooms, with queen or full beds. No bath tub, just a shower. As stated, no thrills, not even Kleenex. The Wi-Fi costs and isn't very good. Constantly being disconnected. Desk is no help, have to call the 888 number which they are very polite but just can't determine what problem is or how to correct it. They suggest we move closer to the front desk so our signal was better. It was already at max level.
Rooms were small, but clean. Laminated wood floors which seemed to be clean, but cool walking barefooted. We were on the ground floor and all the noise came during the night from the outside and not from above. Some guest were having either a good or bad night. Don't know because it was sooooo loud. Room service was somewhat lacking. We stayed for 3 nights and towels and washcloths were sometimes lacking. Had to share towels or use a towel for a washcloth. Beds were straightened but not made by evening.
One thing you can say, the rooms were cheap, no thrills, and wasted nothing. Thirty nine TV channels which include 2 HBO's but not much else. Didn't have any draws for cloths either. Had two open shelves to place all your clean cloths. This is our second stay at a Motel 6 this trip, with the same results, and it'll be the last choice we'll ever make again. We'll take almost anything other than a Motel 6 from now on... If it hadn't been for the extra parking to allow our truck and trailer we wouldn't have chose this place. Next time we'll drive a little farther... Good luck if you stay here.....
PS.... Rooms are supposed to be NON-SMOKING yet they have ashtrays in the room, turned up side down with a no-smoking sticker on the bottom. Kind of implies smoking is allowed if you turn the ash tray over....

Room Tip: Get close to office if that'll help Wi-Fi
  • Stayed: February 2017, traveled with family
    • Value
    • Rooms
    • Service
Thank 438edp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
6Team, Brand Experience Team at Motel 6 Riverside West- Jurupa Valley, responded to this reviewResponded February 21, 2017

Dear Ed, Thank you for taking the time to post your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the various issues you describe are an exception to our guest commitment and as such, we apologize. We encourage you to contact our Guest Relations Department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 1, 2017

The consistency is not always apparent at this facility. I have had guest stay here a few times and get mix reports of issues with the loads of homeless and vagrants in the area. Mostly I am told it was clean, but pan handlers in the parking lot and adjacent gas stations seem a little too eager to brow beat older seniors into donating spare change. I've witnessed too many drugees and taggers who do get occasionally run off by management, but they just cannot get control on it. popular stop with truckers for the most part.

Stayed: January 2017
Thank Daniel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2016 via mobile

Checked in for 1 night with my dude and it was quick n easy no line. It was early morning. Room was clean , Coulda been a better bed but we always take a comforter from home. Some guy was banging at the door walked away n came back. Of course we ignored him a Lil suspect if you ask me. The room stayed extra cool. TV has nice Chanel's. We will stay again for a quick private getaway

Stayed: August 2016, traveled as a couple
Thank bigyoungsgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2016 via mobile

Traveling with our dog, so we thought we would try Motel 6 after over 20 years! This location was clean, renovated, quiet and good value. Our dog stayed free and between that $30-50 savings for skipping a kennel, and the low price room... we saved some bucks and had a good rest. We decided to try more motel 6 venues on our trip.

Stayed: April 2016, traveled as a couple
Thank Sheamus0104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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