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“Good hotel but not a good service”

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Apollo Hotel Almere City Centre
Ranked #2 of 5 Hotels in Almere
Amsterdam, The Netherlands
Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Good hotel but not a good service”
Reviewed October 2, 2013

Stayed for the weekend, nice and clean hotel. We put the breakfast order outside the room on the night before but the breakfast didnt come on time and i had to called and asked for the breakfast - 5 euro extra changed if you want your breakfast deliver to your room. The staff on the phone said that we didnt put our order, i was not on the mood to have an argument. The room service forgot the cheese that was on the list too, so i called again but when the young room service came she gave me an attitude, not very plesant face said "here!" to me!
The hotel was nice but shame about that staff, they should give proper "hospitality" training to the staff

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mei-lingling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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652 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Almere, The Netherlands
Level 4 Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 29, 2013

Very good hotel and friendly/professional personnel.
Meal little bit expensive but good quality of food.
The hotel is in center of Almere. If you travel with your own car the parking is not included in the price of the room. Breakfast excellent.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DanieleR2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 22, 2013

Friendly staff, clean essential and comfortable... everything worked well and I had an ejoyable stay... food is good... located in a shopping area you find everything you need. Modern with a colourful design it is nice and modern

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank daniele1981angelo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 20, 2013

Modern hotel for pasionates about architecture, clean rooms and friendly staff, breakfast included with a broad variety of food.
Perhaps the only downside is that the price is slightly higher that other hotels also in the city center, but I guess if you want to rest in a unique almere's spot you have to pay a bit more ;)

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank brufi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amble, United Kingdom
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 3, 2013

I stayed at the Apollo Hotel in Almere for five nights whilst attending a CSMART course. I found the room to be modern and the beds comfortable. The bathroom was nice, albeit small. Personally, I found the most important perk of staying at this hotel to be the free wifi found throughout. One thing to note about this, however, is that a separate code is required for each individual device, so if you want to use both your laptop and your ipad, you'll need to get a separate code for each from the front desk, every day. This can prove to be a bit of a pain. The restaurant is very pricey (a starter alone will cost you €9.50), but the good is great. I can particularly recommend their deep-fried goat's cheese salad. Overall, this hotel is well worth staying in due to the decent rooms, excellent food and, of course, the helpful and friendly staff - I am always pleasantly flattered when other Europeans make such an effort to learn fluent English!

Stayed July 2013, traveled on business
Helpful?
2 Thank Matthew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunderland, UK
Level 5 Contributor
73 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed March 27, 2013

Nice modern hotel close to the centre of Almere.
The staff were helpful and friendly, and the hotel has free wifi which is useful. Not much going on in the hotel itself, but it is easy to walk to bars / restaurants in the town centre. The food in the hotel is ok, but overpriced.
Rooms are clean and comfortable and a good place to stay if you are on town on business.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ss1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lu, Italy
Level 3 Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 6, 2013 via mobile

Nice hotel and very central in Almere, good if you are in town for business for few days. Probably it is not the best if you need to stay long. Modern furniture and style as the whole town is. The restaurant is really good, nice meal and friendly waiters.

Stayed February 2013, traveled on business
Helpful?
Thank Federico1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Apollo Hotel Almere City Centre

Property: Apollo Hotel Almere City Centre
Address: Koetsierbaan 2, 1315 SE Almere, The Netherlands
Location: The Netherlands > Flevoland Province > Almere
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Almere
Price Range (Based on Average Rates): $
Hotel Class:4 star — Apollo Hotel Almere City Centre 4*
Number of rooms: 117
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